- Joined
- May 27, 2026
- Messages
- 7
- Reaction score
- 6
- Cars
- 2026 Lucid Gravity GT
I wanted to love this car, but owning a Lucid Gravity has been an absolute nightmare since November. Lucid corporate clearly rushed this vehicle to market long before it was ready, using paying customers as beta testers for completely broken software. Despite being patient through three major software updates that promised to fix these issues, the car remains unreliable and frustrating to drive.
Here is what you can actually expect from a $100k+ vehicle:
• Basic Proximity Failures: Do not expect the car to unlock when you approach it, or lock when you walk away. It routinely fails to recognize the key.
• The "Deep Sleep" Lockout: If the car sits for just 5 to 7 minutes, it falls into a "deep sleep." I have been repeatedly stuck outside my own vehicle, unable to get in for minutes at a time while the system slowly wakes up.
• Ghost Wipers: The windshield wipers constantly turn on in perfectly dry weather, unnecessarily wearing down the blades to the point that they are useless when it actually does rain.
• Broken Bluetooth: The microphone is so flawed that the person on the other end of the line cannot hear a word I am saying.
• Trunk Malfunctions: The trunk fails to open half the time, regularly requiring three separate attempts just to get it to operate.
A Dangerous Design Flaw for Families:
Worse yet, the occupancy sensors are horribly calibrated. My 9-year-old daughter sits in the third row, but because of her weight, the car's sensor fails to trigger the AC for her row. On hot California days, she is left sweating and miserable because the car refuses to acknowledge a child is sitting back there.
Abysmal Service and Corporate Support:
The service experience at Lucid Torrance is completely unacceptable. When faulty errors pop up, it takes 2 to 3 weeks just for them to even look at the car. For a recent fault, I was just given an estimated wait time of 1 to 2.5 months to get it resolved.
I am currently on my third mediation attempt for a replacement or a buyback. Lucid has repeatedly denied the claims and corporate refuses to provide any status updates on the process. They completely ignore their customers once the check clears.
Save yourself the massive headache and stress. Avoid the Lucid Gravity until this company figures out how to build functional software and provide actual customer service.
Here is what you can actually expect from a $100k+ vehicle:
• Basic Proximity Failures: Do not expect the car to unlock when you approach it, or lock when you walk away. It routinely fails to recognize the key.
• The "Deep Sleep" Lockout: If the car sits for just 5 to 7 minutes, it falls into a "deep sleep." I have been repeatedly stuck outside my own vehicle, unable to get in for minutes at a time while the system slowly wakes up.
• Ghost Wipers: The windshield wipers constantly turn on in perfectly dry weather, unnecessarily wearing down the blades to the point that they are useless when it actually does rain.
• Broken Bluetooth: The microphone is so flawed that the person on the other end of the line cannot hear a word I am saying.
• Trunk Malfunctions: The trunk fails to open half the time, regularly requiring three separate attempts just to get it to operate.
A Dangerous Design Flaw for Families:
Worse yet, the occupancy sensors are horribly calibrated. My 9-year-old daughter sits in the third row, but because of her weight, the car's sensor fails to trigger the AC for her row. On hot California days, she is left sweating and miserable because the car refuses to acknowledge a child is sitting back there.
Abysmal Service and Corporate Support:
The service experience at Lucid Torrance is completely unacceptable. When faulty errors pop up, it takes 2 to 3 weeks just for them to even look at the car. For a recent fault, I was just given an estimated wait time of 1 to 2.5 months to get it resolved.
I am currently on my third mediation attempt for a replacement or a buyback. Lucid has repeatedly denied the claims and corporate refuses to provide any status updates on the process. They completely ignore their customers once the check clears.
Save yourself the massive headache and stress. Avoid the Lucid Gravity until this company figures out how to build functional software and provide actual customer service.
