Center & Right Channels Not Working - Restart Required to Resolve

[MacBain00]

I keep running into an issue where only the left side a speakers work and the center channel and right side do not. Usually I don't notice this until I start driving and turn on the audio. It requires a brake pedal restart (not air logo). When the center channel doesn't work, the cell phone audio doesn't work either so it's frustrating when I realize it when I'm trying to make a phone call. I confirm this issue is occurring by moving the balance to confirm the speakers are not working properly.
*If it's not this issue, it's an issue where Spotify stops working and then displays a server error (air logo restart works).

I'm basically restarting the car 2-3 times a week due to the various software glitches I've been experiencing lately. Most happen while driving so I would have to stop to restart. 2.6.0 seems to have amplified the occurrence of these issues. Called customer service and the person redirected me to service center who will call me back in 48 hours. Side note: Customer service line has gotten noticeably worse from when I picked up my car 6 months ago to today. There isn't much they are able to troubleshoot, and they have no idea what the ongoing/reported software issues are. It's almost better to call the service center as your first point of contact instead of calling cs line.

I'm driving a 2025 AT so having constant software issues requiring a restart is insanely frustrating.

Anyone having or had similar issues and had it fixed? if so, can you share what the service center did so I can inform mine when they call me back?

 

[Neurio]

It's almost better to call the service center as your first point of contact instead of calling cs line.

It's always been better to call your local SC first. CS should really only be called after hours in my opinion. I haven't called them in probably 2 years and instead always call my SC for the rare service visits I've needed. It definitely sounds like you have something wrong, so I'd be curious to see what comes of it.