What's new
By:

Button fell of the key

There’s no way. You could 3D print your own.

Or you can buy a new fob from the SC.

OR, you can hope PaaK comes soon and always carry your key card.
 
Ron_Burgundy said:
Super glue. No joke. Just a dab of it. That’s what was recommended by the SC and it worked like a charm.

I was told to do this and that they would not replace the fob.
Click to expand...
Wow, have to say I'm a little disappointed. Far cry from the company that I bought my Air from in 2023. If it's such an easy fix, why don't they do it for you? Service is going the way of Tesla and that's something that sticks in my craw when I say it...
 
scal_air said:
Wow, have to say I'm a little disappointed. Far cry from the company that I bought my Air from in 2023. If it's such an easy fix, why don't they do it for you? Service is going the way of Tesla and that's something that sticks in my craw when I say it...
Click to expand...
They would’ve done it for me. Mobile tech tried but he only had a hot glue gun and it wouldn’t hold. So my option was to take it in for them to do it or do it myself. I chose the latter.
 
Ron_Burgundy said:
There’s no way. You could 3D print your own.

Or you can buy a new fob from the SC.

OR, you can hope PaaK comes soon and always carry your key card.
Click to expand...
A piece of tape on top of the button works just fine.

(Tip from a friend; our fobs are intact)
 
scal_air said:
Wow, have to say I'm a little disappointed. Far cry from the company that I bought my Air from in 2023. If it's such an easy fix, why don't they do it for you? Service is going the way of Tesla and that's something that sticks in my craw when I say it...
Click to expand...
They are more than happy to do it for you.
 
borski said:
A piece of tape on top of the button works just fine.

(Tip from a friend; our fobs are intact)
Click to expand...
I have mine in the amazing Leather Brut case now - perfect fit. So I would absolutely use tape as no one would see it.
 
Ron_Burgundy said:
They would’ve done it for me. Mobile tech tried but he only had a hot glue gun and it wouldn’t hold. So my option was to take it in for them to do it or do it myself. I chose the latter.
Click to expand...
I happily stand corrected. Although I still believe that getting service is much harder than the "good 'ol days".😅
 
PureAirTouring said:
that is actually a weight-reducing performance-and-handling enhancing "feature"
Click to expand...
The new minimalist design of the FOB... Less is more, gotta declutter your car experience of unnecessary buttons
 
prgarg said:
The new minimalist design of the FOB... Less is more, gotta declutter your car experience of unnecessary buttons
Click to expand...
Can’t get more minimalist than the Air fob and we all know how that turned out…look, if you demand buttons, then they may fall off. The Air doesn’t have physical buttons and people still complained.

Simple solution is PaaK. And by “simple” I mean for owners.
 
NoseyReporter said:
They don't have to sell us buttons if they would just give us phone as a key. Frankly its embarrassing to pull out my fob and have buttons missing
Click to expand...
So the leather covers/wraps that Leather Brut sells do a good job of holding in the buttons (though mine hasn't fallen off), and it's just one flat piece of leather so there's nothing to fall off. May be worth looking into if your keys have become weak.
 
scal_air said:
Never thought we'd be lamenting the lack of robustness...in the Gravity key fob. 😂😂😂
Click to expand...
It’s a good sign if that’s where complaints are now focusing versus “I can’t get in my car…”
 
allenmhc said:
So the leather covers/wraps that Leather Brut sells do a good job of holding in the buttons (though mine hasn't fallen off), and it's just one flat piece of leather so there's nothing to fall off. May be worth looking into if your keys have become weak.
Click to expand...
I found the Brut to be a really nice product. Now, with optional benefit of keeping buttons on - and no subscription fee!
 
I've been dealing with a defective keyfob for my Lucid Gravity for three weeks now. I contacted Costa Mesa service, and the service manager told me they've seen this issue before and that I would be responsible for paying the replacement cost because it's user error.

User error? I haven't dropped it, abused it, or mishandled it in any way. A keyfob's buttons shouldn't fall off under normal use. This is a clear design or manufacturing issue as shared by others on this forum

Cant believe i have to wait until July to get this replaced. Thought it would be a simple replacement while I await my appointment to correct other issues in July...

7803.webp
 
suyoungman said:
I've been dealing with a defective keyfob for my Lucid Gravity for three weeks now. I contacted Costa Mesa service, and the service manager told me they've seen this issue before and that I would be responsible for paying the replacement cost because it's user error.

User error? I haven't dropped it, abused it, or mishandled it in any way. A keyfob's buttons shouldn't fall off under normal use. This is a clear design or manufacturing issue as shared by others on this forum

Cant believe i have to wait until July to get this replaced. Thought it would be a simple replacement while I await my appointment to correct other issues in July...

View attachment 38997
Click to expand...
Escalate. They should be willing to replace that fob under warranty.
 
You must log in or register to reply here.
Back
Top