Behavior of door locks question

[JohnAStebbins]

I'm seeing "interesting" behavior of my Air Dream door locks and wondering if anyone has any insight.

I have the vehicle set to auto-lock, but *not* auto-unlock. I have my phone set up as a mobile key. And the phone is with me as I perform the following...

After the car has entered sleep, when I walk up to the car on the driver's side and press the handle, nothing in particular happens. It remains locked and asleep. Same thing if I press on the back seat driver's side handle. If I walk around the car to the passenger side and press either front or back seat handles, the car wakes up and unlocks.

If I walk away long enough for the car to lock itself, but not go back to sleep, then walk back and press the driver's side handle, it unlocks.

The manual says it should only unlock if the key fob is held to the driver's side center pillar and the handle is pushed. So, what is the behavior *really* supposed to be? The handle sensors clearly are working, so this must be some software inconsistency. But it's behaved this way since I acquired the car (second hand) through several software updates.

Ideally, I would like the behavior of the passenger side handles on both sides

 

[DeaneG]

? the key fob works in the same manner as the phone as a key.

You only need to hold the fob up to the center plat if its battery has died.

 

[Chrome]

Personally, pressing my driver's side door handles has never caused the car to do anything. With Passive Unlock disabled, pressing them has never unlocked the car while I've stood beside it with the fob in-pocket. With Passive Unlock enabled, pressing them has never hastened the wake-up/unlock process.

I cannot speak for the passenger side as I've never tried those (I mean, who would? Unless it's for experimentation). I may try those in the future just as a potential backup entry method.

 

[DeaneG]

Personally, pressing my driver's side door handles has never caused the car to do anything. With Passive Unlock disabled, pressing them has never unlocked the car while I've stood beside it with the fob in-pocket. With Passive Unlock enabled, pressing them has never hastened the wake-up/unlock process.

I cannot speak for the passenger side as I've never tried those (I mean, who would? Unless it's for experimentation). I may try those in the future just as a potential backup entry method.

If you are pressing them all the way in, and nothing happens, then I'd contact service.
How do you unlock the car? By double-clicking the fob, or by enabling Passive Unlock?

 

[L-Dude]

I think my car's locking system is very similar to my wife. One's chances for success have a lot to do with how you approach it, and just because one approach worked last time, that doesn't mean it will work the next time.

 

[Chrome]

If you are pressing them all the way in, and nothing happens, then I'd contact service.
How do you unlock the car? By double-clicking the fob, or by enabling Passive Unlock?

Started out with Passive Lock/Unlock, then realized my keyfob storage location wasn't far enough from the garage, and could cause unintended behavior. So I disabled that, used the fob button for a while, and ordered a Faraday box. Now I'm back to Passive.

I could bother service about the door handles, but I've concluded that the Air's ingress systems will always be semi-functional and/or delayed; it's just a part of ownership. At least the soft-close feature was restored to normal with 2.7.0.

 

[JohnAStebbins]

I usually carry both the fob and my phone. So I performed another experiment to be sure that they are not interfering with each other. I left the fob far away from the car, walked up with the phone, waved it all around while giving the dirver side door handle a push. Nothing, car remains asleep. Opened the Lucid app (did not interact with the app in any other way), car wakes up. Push the driver side door handle, car unlocks.

So this experiment shows that it's not interference, and that the phone mobile key is detected and works on the driver side, as long as the car is already awake.

 

[DeaneG]

I usually carry both the fob and my phone. So I performed another experiment to be sure that they are not interfering with each other. I left the fob far away from the car, walked up with the phone, waved it all around while giving the dirver side door handle a push. Nothing, car remains asleep. Opened the Lucid app (did not interact with the app in any other way), car wakes up. Push the driver side door handle, car unlocks.

So this experiment shows that it's not interference, and that the phone mobile key is detected and works on the driver side, as long as the car is already awake.

Lately I've had the same problem with the mobile key. Sometimes I have to wake the car up using the mobile app to get the car to respond when I push the door handle. The fob is miles away in a Faraday pouch, so not a confounder in this experience.

 

[ColonelBadger]

Your phone needs to be "awake" in order to communicate to the car and allow the doors to open (It uses bluetooth to communciate). Unless the phone is already connected to a bluetooth device, the phone will put the bluetooth radio to sleep and only periodically check for new devices, which causes a delay when you walk up to the vehicle and want it to respond. Try tapping the screen when you walk up to the vehicle to make sure it's awake, before pressing the door handle and see if that solves the problem?

 

[JohnAStebbins]

Your phone needs to be "awake" in order to communicate to the car and allow the doors to open (It uses bluetooth to communciate). Unless the phone is already connected to a bluetooth device, the phone will put the bluetooth radio to sleep and only periodically check for new devices, which causes a delay when you walk up to the vehicle and want it to respond. Try tapping the screen when you walk up to the vehicle to make sure it's awake, before pressing the door handle and see if that solves the problem?

My phone was definitely awake while I was waving it around and pushing the door handle. And recall, from my original post, the passenger side door always wakes the car and unlocks when pushed without any of this extra dancing about. The passenger side has never failed.

 

[ColonelBadger]

My phone was definitely awake while I was waving it around and pushing the door handle. And recall, from my original post, the passenger side door always wakes the car and unlocks when pushed without any of this extra dancing about. The passenger side has never failed.

Hmm that's very strange. Sounds like perhaps a hardware issue with the driver door?

 

[doubletwist]

With either the fob, or the mobile key (Android on Pixel 8Pro), or both in my pocket, the car has never failed to unlock when I press in either of the front door handles.

It has never worked pressing in the rear door handles, so I'm not clear on if that's supposed to work or not.

 

[Steve181]

I've noticed somethig similar with my fob. I have passive unlock turned off.

Sometimes pushing front or rear driver side handles works, other times it does not. I can see the yellow light blink when its going to work. When the driver side fails, I have better luck with the passenger side. When it fails, pushing the button on the keyfob wakes it up. I never use the phone, and do not hve it set up.

All in all, I always get in, but its a crap shoot as to which method will work at any given time..