JohnFliesYou
New Member
- Joined
- Apr 1, 2025
- Messages
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- Cars
- 2025 Lucid Air Touring
With just under 560 total miles on my 2025 Lucid Air Touring, both center console screens have been going black while driving. The Service Center has now had my vehicle for 7 days and just sent me an update stating that they cannot find anything wrong.
I really like the vehicle, and have praised it as compared to the Tesla that I traded, but It’s concerning that there is undoubtedly an issue (which is likely going reoccur) with my brand-new vehicle and even after keeping it for 7 days (out of the 33 days I’ve owned it) Lucid is unable to determine the issue.
The service center states that they did the following:
I'd like to note that I have not seen the vehicle leave the service facility the entire time that it's been there, but they stated that they would take it on a "test drive" tonight (which I would've thought they would've already done) no more than 20 minutes from the facility. According to the app it's currently 24 miles away (at least 40 mins one way) from the service center, parked at a small baseball field.
Aside from this issue, the vehicle has been great and I've expressed my satisfaction many people that have asked about the car. Hopefully in the future I'm able to say that I had an issue, but Lucid got it taken care of. Not off to the best start. I've shared this a couple other places, and also wanted to do so here.
I really like the vehicle, and have praised it as compared to the Tesla that I traded, but It’s concerning that there is undoubtedly an issue (which is likely going reoccur) with my brand-new vehicle and even after keeping it for 7 days (out of the 33 days I’ve owned it) Lucid is unable to determine the issue.
The service center states that they did the following:
- Checked system, no trouble codes.
- Inspected control module for water or other damage, none.
- Inspected connectors and harness, no issue.
- Did wiggle test on harness to ensure no chaffing, none.
- Brought in engineer team, no issues found.
I'd like to note that I have not seen the vehicle leave the service facility the entire time that it's been there, but they stated that they would take it on a "test drive" tonight (which I would've thought they would've already done) no more than 20 minutes from the facility. According to the app it's currently 24 miles away (at least 40 mins one way) from the service center, parked at a small baseball field.
Aside from this issue, the vehicle has been great and I've expressed my satisfaction many people that have asked about the car. Hopefully in the future I'm able to say that I had an issue, but Lucid got it taken care of. Not off to the best start. I've shared this a couple other places, and also wanted to do so here.
