2.6.11 Update

I agree that your outlet does not appear to be an industrial outlet or one made for EVs, If you are comfortable turning the circuit breaker off and removing the outer cover plate and pasting a picture, we can tell pretty quickly. If this is a inexpensive Leviton outlet that is only meant for intermittent use, it could easily start over heating. Your mobile cable is sensing that heat and shutting off to allow it to cool down.
 
It's definitely not n EV-rated receptacle, which has a visibly larger outside diameter. I'd have an electrician swap it for an EV-rated receptacle for safety, even if you weren't already having charging problems. Using this existing receptacle could result in a fire.
 
Good afternoon,

Not with the 2.6.11 update. However, I am experiencing stopping and starting with the Version 2.6.16 software update (Updates to Drive Assist, DreamDrive Pro, Front Drive improvements and Bluetooth device connectivity). Prior to this update, I did not have any issues with my mobile charger repeatedly stopping and starting. It has stopped and restarted four times today. I'm not sure what's going on.

After the charger stopped for the third time, I watched the app closely and believe the issue had to do with how the charger was plugged into the car. With the fourth stoppage, the app went from: "Charging Stopped" to "Cable Connected" to "Preparing to Charge" to "Charging." Based on this information, I stopped the charger, unplugged the mobile charger and inserted the mobile charger into the Lucid again. It charged for about 40 minutes before repeating the above cycle: "Charging Stopped" to "Cable Connected" to "Preparing to Charge" to “Charging."

I called Customer Care. They recommended that I perform a reset. Held “X,” “microphone” and the brake until all the screens went black. This reset increased the amount of time when the stopping cycle repeated to about an hour between each stopping cycle. Normally, the stoppage lasts less than 2 minutes - basically, charging restarts before I can run to the garage, unplug the charging cable, plug in the charging cable and restart charging.

Since calling Customer Care, the stopping cycle has happened about four times. I need to call Customer Care and report the reset didn’t stop the problem. Is anyone else having this issue? If so, were you able to find a solution to stop this cycle?

Are you still having issues when charging?
 
I agree that your outlet does not appear to be an industrial outlet or one made for EVs, If you are comfortable turning the circuit breaker off and removing the outer cover plate and pasting a picture, we can tell pretty quickly. If this is a inexpensive Leviton outlet that is only meant for intermittent use, it could easily start over heating. Your mobile cable is sensing that heat and shutting off to allow it to cool down.
Simple measurement. The intermittent use, residential, oven grade Leviton has a face diameter of about 2 inch. The continuous duty industrial Hubbell/Bryant receptacle has a face diameter of 2.5 inches. Therefore, when you buy the proper continuous duty, Nema 14-15, receptacle, make sure you buy the proper, LARGE diameter cover plate with 2.5 inch cutout. Some retailers like Amz refer to it as a "Hubbell style" NEMA 14-50 cover plate, because Hubbell only makes BIG continuous duty 14-50 receptacle with 2.5 inch diameter.
 
Simple measurement. The intermittent use, residential, oven grade Leviton has a face diameter of about 2 inch. The continuous duty industrial Hubbell/Bryant receptacle has a face diameter of 2.5 inches. Therefore, when you buy the proper continuous duty, Nema 14-15, receptacle, make sure you buy the proper, LARGE diameter cover plate with 2.5 inch cutout. Some retailers like Amz refer to it as a "Hubbell style" NEMA 14-50 cover plate, because Hubbell only makes BIG continuous duty 14-50 receptacle with 2.5 inch diameter.
Is that true of the new leviton EV outlets? The ones with an EV symbol on the face? Or are they still 2 inches?
 
Is that true of the new leviton EV outlets? The ones with an EV symbol on the face? Or are they still 2 inches?
2.43 inches, like the other industrial receptacles.
 
2.43 inches, like the other industrial receptacles.
Geez, I thought it was 2.45. Sloppy of me. I was told by a Hubbell distributor that most of the returns to Amazon of the industry standard HBL9450A receptable are from numpties that buy the industrial Hubbell receptacle but then get royally pissed when they drive down to HD and find that the 88 cent Leviton brittle plastic faceplate made for an oven does not fit. And, of course, HD does not stock an industrial size 2.5 in diameter cutout faceplate. So, the Hubbell receptable must to "incorrect" and gets returned.

Sorry @DeaneG, after all the garages that have burned down with Leviton receptacles, I would not use or recommend them under any circumstances. They are a day late and dollar short to the party.
 
...Sorry @DeaneG, after all the garages that have burned down with Leviton receptacles, I would not use or recommend them under any circumstances. They are a day late and dollar short to the party.
Hey, I wouldn't buy one - just answering @borski 's question, perhaps too tersely. :)
 
Geez, I thought it was 2.45. Sloppy of me. I was told by a Hubbell distributor that most of the returns to Amazon of the industry standard HBL9450A receptable are from numpties that buy the industrial Hubbell receptacle but then get royally pissed when they drive down to HD and find that the 88 cent Leviton brittle plastic faceplate made for an oven does not fit. And, of course, HD does not stock an industrial size 2.5 in diameter cutout faceplate. So, the Hubbell receptable must to "incorrect" and gets returned.

Sorry @DeaneG, after all the garages that have burned down with Leviton receptacles, I would not use or recommend them under any circumstances. They are a day late and dollar short to the party.
I've personally played with and tested the Leviton EV receptacles, and they seem genuinely fine; much better construction, seem much more durable, etc. I have a couple friends who use them without issue. But I'm not an electrician.

The other Leviton outlets are perfectly fine for a dryer, no? I think the main issue is people just took the "eh, the plug looks the same" and went for it. I don't know if I can truly blame that on Leviton, any more than I can blame Lucid for "only" doing 50kW on NACS in the Air. It was never their intention, and it was never supposed to be used in that way, heh.
 
I've personally played with and tested the Leviton EV receptacles,
If you are playing with Leviton receptacles, one could argue that you need to get out more, have fun and expand your concept of play.
they seem genuinely fine; ... seem much more durable, etc.
Sorry @borski, I cannot help but crack a joke here. I have a mental picture of a homeowner, with a burned down garage/home saying to a Fire Marshall and his/her Insurance Adjuster: "Geez, the receptable seemed genuinely fine and seemed much more durable that the receptacles that have burned down a hundred garages."
The other Leviton outlets are perfectly fine for a dryer, no? I think the main issue is people just took the "eh, the plug looks the same" and went for it. I don't know if I can truly blame that on Leviton,

@borski and the Powers to Be, I hope with my answers below and explanation, I do not AGAIN get tagged as "John Wick - WorldWide Beagle - excommunicado"

So, it makes no difference that the OVEN listed intermittent use NEMA 15-50 receptacles are fine for ovens. That is what they were designed for and are independently CERTIFIED for use pursuant to the NEC and local codes. I must respectively and strongly disagree with your hypothesis that the issue was just a "eh, looks the same" and that Leviton cannot be blamed. Sorry @borski, a competent, licensed, commercial electrician would have heart palpitations over a choice based on "looks the same" statement. I did! Every, every, every electrical device or component has a listed and approved specification and approved use. Even wire nuts. And every licensed electrician knows that every device, wire, screw must be used according to the certified listed specification. "Merely looks the same" will get a building red tagged, a wall torn out and is a recipe for a fire. Or a loosing law suit.

First and foremost, it was not just plain old 'people' that went and said: it looks the same. It was hundreds of licensed electricians. I find fault with Leviton because it knew for months (years?) that 'people" and electricians unfamiliar with 1. continuous use ratings and 2. EV charging, were improperly using their devices. And, in my estimate, they did nothing until it started loosing business to Hubbell/Bryant, Cooper etc.

I have a couple friends who use them without issue.

I LOVE the statement: Without issue. @borski, that is, of course, UNTIL THERE IS ONE. I remember several posts on this forum where users said the exact same thing: the receptacle worked fine until it melted. All kidding aside, I am sure that the new Leviton EV marked receptacles have been certified and rated by someone, like UL (Underwear & Lingerie), and listed for continuous duty EV charging up to 40 amps. But the fact that they are certified listed and meet Code, does not NOT mean they are not crummy. Leviton makes MILLIONS of 88 cent receptables for Walmart and HD. That is who they are!

Interesting fact: the National Electric Code, NEC, used by almost all cities and states, is done by the National Fire Protection Association. Since 1897, it has been the best practices handbook and uniform code. First and foremost to prevent FIRES. Secondly, to prevent injury to people. Lay people think that electricians just learn by hands on skills pulling wires. In reality, a licensed electrician will have spent years of apprenticeship studying and practicing the NEC requirements prior to obtaining their license - what device is ALLOWED to used in every location. In my professional opinion, using a $8.88 Leviton NEMA 5-50 receptacle for 40 amp continuous EV charging was always against the Code. I believe Leviton knew it (they must watch YouTube) and I believe they failed to affirmatively act. For those reasons, I cannot put my trust in such a company, not with my homes.

Please take my comments in the friendly spirit in which I bring them. As a lay person, I really get the "looks the same to me rationale." But that was what the NEC was drafted for and is constantly updated every three years. Not what looks like it will work, but what was certified by an independent testing facility to work, properly, with out risk of fire or injury.

WorldWide Beagle - Excomunicado
 
If you are playing with Leviton receptacles, one could argue that you need to get out more, have fun and expand your concept of play.

Sorry @borski, I cannot help but crack a joke here. I have a mental picture of a homeowner, with a burned down garage/home saying to a Fire Marshall and his/her Insurance Adjuster: "Geez, the receptable seemed genuinely fine and seemed much more durable that the receptacles that have burned down a hundred garages."


@borski and the Powers to Be, I hope with my answers below and explanation, I do not AGAIN get tagged as "John Wick - WorldWide Beagle - excommunicado"

So, it makes no difference that the OVEN listed intermittent use NEMA 15-50 receptacles are fine for ovens. That is what they were designed for and are independently CERTIFIED for use pursuant to the NEC and local codes. I must respectively and strongly disagree with your hypothesis that the issue was just a "eh, looks the same" and that Leviton cannot be blamed. Sorry @borski, a competent, licensed, commercial electrician would have heart palpitations over a choice based on "looks the same" statement. I did! Every, every, every electrical device or component has a listed and approved specification and approved use. Even wire nuts. And every licensed electrician knows that every device, wire, screw must be used according to the certified listed specification. "Merely looks the same" will get a building red tagged, a wall torn out and is a recipe for a fire. Or a loosing law suit.

First and foremost, it was not just plain old 'people' that went and said: it looks the same. It was hundreds of licensed electricians. I find fault with Leviton because it knew for months (years?) that 'people" and electricians unfamiliar with 1. continuous use ratings and 2. EV charging, were improperly using their devices. And, in my estimate, they did nothing until it started loosing business to Hubbell/Bryant, Cooper etc.



I LOVE the statement: Without issue. @borski, that is, of course, UNTIL THERE IS ONE. I remember several posts on this forum where users said the exact same thing: the receptacle worked fine until it melted. All kidding aside, I am sure that the new Leviton EV marked receptacles have been certified and rated by someone, like UL (Underwear & Lingerie), and listed for continuous duty EV charging up to 40 amps. But the fact that they are certified listed and meet Code, does not NOT mean they are not crummy. Leviton makes MILLIONS of 88 cent receptables for Walmart and HD. That is who they are!

Interesting fact: the National Electric Code, NEC, used by almost all cities and states, is done by the National Fire Protection Association. Since 1897, it has been the best practices handbook and uniform code. First and foremost to prevent FIRES. Secondly, to prevent injury to people. Lay people think that electricians just learn by hands on skills pulling wires. In reality, a licensed electrician will have spent years of apprenticeship studying and practicing the NEC requirements prior to obtaining their license - what device is ALLOWED to used in every location. In my professional opinion, using a $8.88 Leviton NEMA 5-50 receptacle for 40 amp continuous EV charging was always against the Code. I believe Leviton knew it (they must watch YouTube) and I believe they failed to affirmatively act. For those reasons, I cannot put my trust in such a company, not with my homes.

Please take my comments in the friendly spirit in which I bring them. As a lay person, I really get the "looks the same to me rationale." But that was what the NEC was drafted for and is constantly updated every three years. Not what looks like it will work, but what was certified by an independent testing facility to work, properly, with out risk of fire or injury.

WorldWide Beagle - Excomunicado
Is the take away message is that @borski needs to get out more? That's what I heard - loud and clear!😂
 
If you are playing with Leviton receptacles, one could argue that you need to get out more, have fun and expand your concept of play.

Sorry @borski, I cannot help but crack a joke here. I have a mental picture of a homeowner, with a burned down garage/home saying to a Fire Marshall and his/her Insurance Adjuster: "Geez, the receptable seemed genuinely fine and seemed much more durable that the receptacles that have burned down a hundred garages."


@borski and the Powers to Be, I hope with my answers below and explanation, I do not AGAIN get tagged as "John Wick - WorldWide Beagle - excommunicado"

So, it makes no difference that the OVEN listed intermittent use NEMA 15-50 receptacles are fine for ovens. That is what they were designed for and are independently CERTIFIED for use pursuant to the NEC and local codes. I must respectively and strongly disagree with your hypothesis that the issue was just a "eh, looks the same" and that Leviton cannot be blamed. Sorry @borski, a competent, licensed, commercial electrician would have heart palpitations over a choice based on "looks the same" statement. I did! Every, every, every electrical device or component has a listed and approved specification and approved use. Even wire nuts. And every licensed electrician knows that every device, wire, screw must be used according to the certified listed specification. "Merely looks the same" will get a building red tagged, a wall torn out and is a recipe for a fire. Or a loosing law suit.

First and foremost, it was not just plain old 'people' that went and said: it looks the same. It was hundreds of licensed electricians. I find fault with Leviton because it knew for months (years?) that 'people" and electricians unfamiliar with 1. continuous use ratings and 2. EV charging, were improperly using their devices. And, in my estimate, they did nothing until it started loosing business to Hubbell/Bryant, Cooper etc.



I LOVE the statement: Without issue. @borski, that is, of course, UNTIL THERE IS ONE. I remember several posts on this forum where users said the exact same thing: the receptacle worked fine until it melted. All kidding aside, I am sure that the new Leviton EV marked receptacles have been certified and rated by someone, like UL (Underwear & Lingerie), and listed for continuous duty EV charging up to 40 amps. But the fact that they are certified listed and meet Code, does not NOT mean they are not crummy. Leviton makes MILLIONS of 88 cent receptables for Walmart and HD. That is who they are!

Interesting fact: the National Electric Code, NEC, used by almost all cities and states, is done by the National Fire Protection Association. Since 1897, it has been the best practices handbook and uniform code. First and foremost to prevent FIRES. Secondly, to prevent injury to people. Lay people think that electricians just learn by hands on skills pulling wires. In reality, a licensed electrician will have spent years of apprenticeship studying and practicing the NEC requirements prior to obtaining their license - what device is ALLOWED to used in every location. In my professional opinion, using a $8.88 Leviton NEMA 5-50 receptacle for 40 amp continuous EV charging was always against the Code. I believe Leviton knew it (they must watch YouTube) and I believe they failed to affirmatively act. For those reasons, I cannot put my trust in such a company, not with my homes.

Please take my comments in the friendly spirit in which I bring them. As a lay person, I really get the "looks the same to me rationale." But that was what the NEC was drafted for and is constantly updated every three years. Not what looks like it will work, but what was certified by an independent testing facility to work, properly, with out risk of fire or injury.

WorldWide Beagle - Excomunicado
I think you missed my point entirely.

The dryer 14-50 receptacles are obviously unacceptable for EV charging. *Regular people* who already had them installed plugged them in and didn’t think twice, because they look the same. That is obviously bad and a mistake.

Any electrician that makes that mistake should lose their license. I agree with you on that entirely.

The *new* Leviton 14-50’s that are rated for EV charging (and have the EV icon on the face) are the ones I’m saying are fine; they are effectively the industrial / commercial 14-50 outlets, and are certified and rated for EV charging (aka continuous use).

*Those* are the ones a few of my friends use.

I’m not sure where you think we disagree, other than you seem to hate Leviton as a brand, in general?
 
Also, I’m doing a spartan next weekend for my birthday and that’s way more fun than playing with outlets
 
Back
Top