How to initiate Supercharging using Lucid's phone app?

DeaneG said:

I was able to charge my Air at a Supercharger today, but only by initiating the charge using Tesla's phone app. Lucid's email says:

"Start charging: Initiate your charging session via the Lucid mobile app (the Plug & Charge feature is not currently available for Lucid Air at Tesla charging stations)."

I tried several times to initiate a charge using Lucid's phone app 2.7.0 (Android) both before connecting the car to the charger, and after, and never found the app to respond to a finger tap or long-press on a charger stall's ID icon or do anything relating to initiating a charge. The stall ID did show "In Use" in the app, however, reverting to "Available" a few minutes after I unplugged. Could not figure out how to use Lucid's app to start the charge. Tesla's app worked fine.

Has anyone figured it out?

View attachment 31233

Click to expand...

marqie said:

Where in the app were you attempting to initiate the charge? It should happen at the top page.

Click to expand...

DeaneG said:

On the page that lists the charging station availability for the Supercharger location I was at. I tried tapping the charging stall ID that I was using, both before and after plugging in the car:

View attachment 31234

Click to expand...

marqie said:

You should've seen a prompt to select station and to confirm and pay.

Click to expand...

DeaneG said:

Before plugging in, or after? I tried both and didn't see a prompt. I did see that the stall ID my car was plugged into said "In Use" in the app.

Click to expand...

marqie said:

After you plug in

Click to expand...

truckbrz said:

I got an adapter and attempted to charge at a supercharger last night. The lucid app and the Tesla app were both asking me to identify which actual charging station I was using and listed them ie 1A, 1B, etc. I could not find the number on the station anywhere. I know this is a case of user error. Can anyone help here?

Click to expand...