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Gravity Delivery Discussion

hydbob said:
This thread is just chock full of impatient people =)
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I always felt 3-minute Microwave Popcorn was 4-minutes too slow 😜
 
borski said:
VINs are not sequential; they are random (well, the last six unique digits, anyway), on purpose.
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That’s interesting. They were definitely sequential for early Model Xs, say, under the first 5,000…
 
I was excited to see the special deliveries in December, then I lowered my expectations to the bottom and felt it was normal for them to have production issues. Then I went to the event in New York City and got excited again. We were told that test drive cars will be in local centers in a few weeks. The impression I had was that these cars were already built and just needed to be shipped to local centers. Now I realized that it was my fault to get excited and then frustrated.
 
borski said:
No. And if they didn’t serve you food, or got you sick, complain away.

But if they ran out of carrots and served you something else instead and you got incensed? That would very much be a review I ignored, *especially* if they stated it before you ordered.

If you decided the food was delicious but the chef was incompetent because he used an immersion blender instead of a Vitamix because Vitamix had supply issues? Another review I’d ignore.

Not all “reviews” or opinions are made equal. I guarantee you the chef cares more about the review from someone who ate his or her food than someone who looked at him serve it from outside the restaurant and formed an opinion based on that.

It is absolute absurdity at this point to claim Lucid is ignorant or incompetent. Not that awards mean everything, but if it isn’t patently obvious (no pun intended) that Lucid isn’t incompetent, we don’t have common ground there.

You could maybe make that argument about software, if you were speaking solely about their infotainment software, and then I might disagree, but at least you could form a valid argument.

Look - it is not hard to figure out what happened with the HUD. It is one of two things:
  1. There were not enough parts available, whether suddenly or not, for some reason that hasn’t been disclosed yet. Maybe tariffs, maybe something else.
  2. The parts that were received were not of consistent enough quality, and Lucid cares too much about quality to release a bad HUD. This is the challenge of building something new, and relying on external suppliers.
You know what it definitely isn’t though? That Lucid didn’t think about this until last month.

It is absolutely legit to complain about the lack of communication, the delays in deliveries, etc.
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Thanks as always for the nuanced perspective. I do not think this thread is going to age well. There will be test drive Gravitys, there will be Gravitys GTs with HUDs, and all these pre-emptive complainers are going to have to move on to the next thing to drag the discourse down over.
 
Bunnylebowski said:
Thanks as always for the nuanced perspective. I do not think this thread is going to age well. There will be test drive Gravitys, there will be Gravitys GTs with HUDs, and all these pre-emptive complainers are going to have to move on to the next thing to drag the discourse down over.
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I don’t think anyone is saying the cars will never be produced. So, yeah, if we look back 6-12 months from now, the thread will age “well”.

Seems like the frustration here is mainly around communication and not managing expectations. But, as I’ve said before, that does not, and will not, matter ultimately. Once folks get their cars, they forget about the wait and the communication and frustration. Even if there are glitches, etc. Lucid has a clear roadmap from Tesla and Rivian and they’re following it.
 
Ron_Burgundy said:
That’s interesting. They were definitely sequential for early Model Xs, say, under the first 5,000…
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Lucid's VINs are not sequential. Some other automakers' are.
 
DeaneG said:
Lucid's VINs are not sequential. Some other automakers' are.
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Generally, though, they’re not all over the place right? Like 10025, 12432, 8045, etc? They may not be sequential by production, but it seems like there could be some correlation to the general number produced…
 
Ron_Burgundy said:
Generally, though, they’re not all over the place right? Like 10025, 12432, 8045, etc? They may not be sequential by production, but it seems like there could be some correlation to the general number produced…
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There are numerous past threads regarding this, from when the Air first came out.
 
GEWC said:
There are numerous past threads regarding this, from when the Air first came out.
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Got it. Thanks. I will take a look. Air was never on my radar as I am not a sedan driver. SUV and pick-ups fit family needs most.
 
Adnillien said:
I know that there is only a very small number of people yelling incompetence or negligence at every issue Lucid encounters. I must say that I do find it annoying and I hope that you let us know the number of EVs that you have had a major role in designing, producing or handling the supply chain for. I suspect that there are some very well experienced forum members but I also doubt that they are the ones yelling negligence or incompetence.

With respect to the HUD, how do you know the HUD is the constraint rather than some related component? The HUD shows normal availability on the KSA site but shows fall availability on the US site. Is that a mistake in the sites or is that an indication that the HUD hardware itself may not be the problem. @nicktwork told us that the wiring harness was different with HUD and that is the reason dynamic ambient lighting is not available without the HUD. I don't know if the wiring harnesses are different between US and KSA but it would not surprise me given the slightly different regulations.

I do wish that Lucid could ramp Gravity faster and I agree the slow ramp is a poor look. Seriously, there is no negligence or incompetence going on here.
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In my opinion, whataver the reason is, the Dec deliveries were a slap on the face....and the fact that Lucid got themselves in this position is not acceptable. Not when they messed up Air release/software and lost a lot of customers. I understand a 2-3 month delay- but this is too long! Yeah, they make the best product, the current environment does not allow for mistakes like these.

They have one more chance....with the midsize- at least get one product release without major issues.....
 
Batteryman said:
In my opinion, whataver the reason is, the Dec deliveries were a slap on the face....and the fact that Lucid got themselves in this position is not acceptable. Not when they messed up Air release/software and lost a lot of customers. I understand a 2-3 month delay- but this is too long! Yeah, they make the best product, the current environment does not allow for mistakes like these.

They have one more chance....with the midsize- at least get one product release without major issues.....
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FWIW Tesla release four cars and messed up every release.
 
Ron_Burgundy said:
FWIW Tesla release four cars and messed up every release.
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Lucid doesn’t have that luxury….unfortunately they had to go through COVID, supply chain, inflation, high interest rates, Biden taking away EV credits high MSRP vehicles, Republicans attacking EVs due to politics and Trump tariffs and now all credits going away….they deserve massive commendation for what they achieved.

Not to mention hate spread by Tesla fanboys, one who I personally know!

They can’t be making any mistakes….that’s why stock is in the dumps. Makes uninformed people wonder if they will continue to exist worsening sales. For the record , I don’t have that concern at all. Product is too good and they have financial backing.

They should be selling these in droves by now.
 
Batteryman said:
Lucid doesn’t have that luxury….unfortunately they had to go through COVID, supply chain, inflation, high interest rates, Biden taking away EV credits high MSRP vehicles, Republicans attacking EVs due to politics and Trump tariffs and now all credits going away….they deserve massive commendation for what they achieved.

Not to mention hate spread by Tesla fanboys, one who I personally know!

They can’t be making any mistakes….that’s why stock is in the dumps. Makes uninformed people wonder if they will continue to exist worsening sales. For the record , I don’t have that concern at all. Product is too good and they have financial backing.

They should be selling these in droves by now.
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Lucid has the biggest luxury/safety net by being backed by KSA. They have as much time as they want and will act accordingly to put the best product out there - eventually. Patience is needed and all will be forgotten once deliveries start. Is it super annoying? Yes. But it’s reality.
 
IMHO, the problem with all the delays, lack of communication, and everything else is less of an issue to existing Lucid owners/enthusiasts. Still, it is more damaging to people new to Lucid and converting from other brands because of Gravity. Most of them have never been prepared for this, many of them are not on the forum, and I know they have not developed brand loyalty to Lucid while waiting yet. At least four persons I know are interested in Gravity, and I promise to have them test drive mine when I take delivery. As I’m explaining the delay, two already got their new cars from other brands.

Not every new customer is as understanding or knowledgeable about how Lucid operates as people in the forum. I sincerely hope Lucid can step up its game in terms of logistics and customer communication.
 
I think it's important to remember that while Lucid has been able to engineer fantastic cars, it is still a very young and small company with limited production numbers and experience. They also don't have the same buying power that other more established manufacturers have, making it more it difficult to hammer out supply chain issues. It's obviously incredibly annoying that the Gravity launch has been so slow, but I think perspective is important here.
 
Bunnylebowski said:
Thanks as always for the nuanced perspective. I do not think this thread is going to age well. There will be test drive Gravitys, there will be Gravitys GTs with HUDs, and all these pre-emptive complainers are going to have to move on to the next thing to drag the discourse down over.
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I completely agree! Playing the guessing game - 99% of the time, you are wrong. Car making business is complex and few do it well. You have to generate a repeatable process and managing lots of converging resources to make a product of near perfection. Not for the faint of heart for sure.
 
You can make all the excuses you want, there is no excuse for producing such a deficient product. We have owned a 2023 Pure & have been through several OTA updates & still we are constantly harassed by software glitches multiple times a day. Yes the car handles great but that is all it has to recommend it. Where is the Gravity that was supposed to be delivered in December 2024, not 2025? Where are the Tesla charger adapters due in April 2024 no longer talked about? How about Android access put off until when? What happened to HUD that other car manufacturers already have except Gravity? I have lost interest in Lucid & the Gravity we longed after. Enough is enough!
 
Quimby said:
You can make all the excuses you want, there is no excuse for producing such a deficient product. We have owned a 2023 Pure & have been through several OTA updates & still we are constantly harassed by software glitches multiple times a day. Yes the car handles great but that is all it has to recommend it. Where is the Gravity that was supposed to be delivered in December 2024, not 2025? Where are the Tesla charger adapters due in April 2024 no longer talked about? How about Android access put off until when? What happened to HUD that other car manufacturers already have except Gravity? I have lost interest in Lucid & the Gravity we longed after. Enough is enough!
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The product is far from deficient. Is it perfect? No, but tell me a product that is. Harassed? Tad dramatic but the glitches for me are very few and far between now and the most recent update improved DreamDrive Pro dramatically. In fact, I find the software quite stable now and the only real thing I long for is hands free and ability to run multiple apps on the screens.

Lucid never promised Tesla adaptors in 2024. Why would they? They never got access to the network until February this year. They stated adaptors for the Air would be available in Q2 2025 so they still have time to deliver on that promise.

The Gravity launch has been extremely frustrating for many including myself but I don’t think Lucid is deliberately holding back cars just to piss everyone off. I’m sure they’d love to have been delivering since January onwards but logistics have clearly gotten in the way. The only thing they really should have done is just be more upfront and is my biggest frustration/gripe. I don’t think it would’ve dramatically hurt them if they just said the car is delayed by 6 months due to a last minute pivot to NACS. The HUD is disappointing for sure, especially when it was one of the bragging pieces but it’s not some off the shelf product, they designed it in house and clearly while it will no doubt work out for them in future this is the consequence to doing in house development and why traditional auto have traditionally steered away from it in many areas.

If there’s a lesson to be learnt by Lucid it’s the one that keeps popping up in here year over year, COMMUNICATION. People are more forgiving when told the truth vs being gaslit and the Gravity launch seems to have had a number of gaslighting moments which is unfortunate given nothing competes with Gravity on the market today. Fingers crossed cars start delivering soon and this frustration from many tones down and more positive feedback starts flowing through.
 
Bunnylebowski said:
Thanks as always for the nuanced perspective. I do not think this thread is going to age well. There will be test drive Gravitys, there will be Gravitys GTs with HUDs, and all these pre-emptive complainers are going to have to move on to the next thing to drag the discourse down over.
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This thread aging well? HA!
This thread is a mere child compared to the Ordering and Delivery: Lucid Air Touring thread ; 228 pages; first post - 10/5/22 last post 12/27/23; 4,541 posts.
Now that's a thread!

The next thing to drag the discourse down over?
Take your pick from the list below, minus the first and last categories.
Think of all the threads that will exist in those categories.
Long live the Lucidowners.com forum and don't anyone ever ever say "forum traffic is slow".

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