Gravity Bugs / Issues

[GoDestruction]

Physical failure of the cable connection could take place some time after the stress on the cable has begun. Plastic connector bodies and insulation will flow with time and temperature.

This is true. Also even tiny mechanical movements (vibration) can have cumulative effect leading to failure over time. This could also explain the delayed failure of the fobs

 

[GoDestruction]

How would a faraday pouch solve an issue where the fob and car just aren’t communicating? For example, I have a brand new battery in my fob, still won’t start car. But it does lock and unlock car with the fob buttons.

Battery life may be a result or symptom, but it’s not the root issue.

Valid point. It may explain the battery issue may not the car lock/unlock issue.

 

[9point81]

Are any of the gravity owners consistently keeping or have tried keeping the key fob in a “faraday pouch”?

I have seen several members suggest it. But if anyone is using it or have tried it, can they post their experience regarding
1. Battery life of the fob and any alerts
2. Unlock performance consistency
3. Car start performance consistency

I would gladly go through the inconvenience of using the pouch every time if it were to solve it significantly improve the situation. I am wondering if the fob and car are being “too chatty” even when you are say in the house and the fob is in your key drawer but still not too far from the garage where the car is. That would explain the short battery life.

One more point - while key fob technology is old and solid, I think the proximity-based wake up feature is a relatively recent innovation for cars. Isn’t that so?

I use a Faraday box at home to store my keys in and I use the same for this car, even tho it is supposed to shut down after a while. It seems to have had no effect on preserving battery life.
As for proximity to open doors, my 2020 Taycan had it and it worked perfectly every time.

 

[GoDestruction]

I use a Faraday box at home to store my keys in and I use the same for this car, even tho it is supposed to shut down after a while. It seems to have had no effect on preserving battery life.
As for proximity to open doors, my 2020 Taycan had it and it worked perfectly every time.

There goes that theory

Perhaps it is down to the cup holder issue..

@hmp10 - I for one eagerly await the return of your car! and pray that they have replaced that cupholder part and it solves the key fob issue! (and of course your GPS issue and others too)

 

[hmp10]

@hmp10 - I for one eagerly await the return of your car! and pray that they have replaced that cupholder part and it solves the key fob issue! (and of course your GPS issue and others too)

Your mouth to God's ear . . . .

I'm just hoping we have it back with enough issues fixed to start our September 9 road trip in it. As much as I still love our Air, the combination of the Gravity's charging speed and Tesla Superchargers would made the trip so much easier.

 

[Ron_Burgundy]

Have any existing owners here been notified their Gravity was part of the service notice or whatever it’s called? Feels like there are enough of us here, and not a lot of Gravity delivered, that someone would’ve been included. Wondering how Lucid identified VINs…

 

[Ron_Burgundy]

Your mouth to God's ear . . . .

I'm just hoping we have it back with enough issues fixed to start our September 9 road trip in it. As much as I still love our Air, the combination of the Gravity's charging speed and Tesla Superchargers would made the trip so much easier.

Just did first leg of a 1,000 mile road trip with kids, etc and it was SO much easier than either our R1S or X. Better driving and ride experience, more room for all and better charging experience (even at Tesla SC) - KW draw stays noticeably higher, longer in Gravity.

Of course, whoever sits in driver side second row has to deal with window being stuck open… While they’re using their ipad on the tray table and sipping from their beverage in the arm rest!

This too shall pass…as I do with my Gravity blazing down the left lane (going the speed limit always…).

 

[Batteryman]

I've have it on my '17 Tesla. Works perfectly.

Yeah, Our Model 3 just works.

 

[hmp10]

Of course, whoever sits in driver side second row has to deal with window being stuck open…

Our dog would be fighting for that seat. I have avoided discussing your window issue with anyone while she's around.

 

[Batteryman]

Seems you understand how basic a key fob is. With your expertise in radio signals, security and software maybe give Marc a call and ask if you can visit the software team for 5 mins and fix the issue for them.

Again, the key fob is an issue for SOME not ALL and clearly needs some software refinement to make it a more solid experience for those having issues. Let us know when you’ve fixed this simple problem for Lucid, I’m sure people having the issue will appreciate how quickly you fixed it for them.

But my expertise as a consumer says this is not acceptable.

Yeah, if you are a car enthusiast, you will patiently wait, but Lucid is struggling right now in the antiEV climate, they can do without self inflicted damage.

Keys were a BIG issue with the Air, and now the Gravity.

Why not just go back to a regular key with profile selection on the panel.

I still have to do the dance 50% of the time to open my trunk after grocery visit trip- almost 3 years since I bought my car. My Hyundai works perfectly! What’s up with Lucid I say…. They pride themselves on being software driven.

And I thought the new Gravity key fixes everything, was even optimistic that I might have been able to “upgrade” and wouldn’t need to do that dance every time.

They should just revert to a regular key if they don’t know how to build a software driven key. Half a decade is too long to fix this.

There is something seriously wrong with Lucid keys.

 

[NoseyReporter]

For reference, my key issue was a battery.

The battery needed is a CR2450. It's bigger than the CR2032. I had to run to the store to get one. We'll see how long a fresh one lasts. Otherwise no big "blunder" here.

 

[TahoeMichael]

... but if the firmware memory is faulty all bets are off.

Modern embedded systems with large quantities of software would typically use memory that has error correcting codes. Hopefully any automotive design would include that. It doesn't eliminate the possibility of undetected firmware corruption, but it goes a long way towards doing so. In my professional experience, we did statistical modeling and layered in enough error correction to push down the rate of undetected corruption to below whatever threshold the business decided was necessary.

 

[msaunders9430]

Are any of the gravity owners consistently keeping or have tried keeping the key fob in a “faraday pouch”?

I have seen several members suggest it. But if anyone is using it or have tried it, can they post their experience regarding
1. Battery life of the fob and any alerts
2. Unlock performance consistency
3. Car start performance consistency

I would gladly go through the inconvenience of using the pouch every time if it were to solve it significantly improve the situation. I am wondering if the fob and car are being “too chatty” even when you are say in the house and the fob is in your key drawer but still not too far from the garage where the car is. That would explain the short battery life.

One more point - while key fob technology is old and solid, I think the proximity-based wake up feature is a relatively recent innovation for cars. Isn’t that so?

May not be a correlation, but I do keep my key fob in a Faraday pouch.

"Key not detected" notice appeared once in two weeks of ownership. It's possible having key fob in left pocket (furthest from console) was a factor. Repeated same scenario of the one time the issue occurred, now with fob in right pocket. Key detected.

 

[Bunnylebowski]

I’m fine with calling a spade a spade. Lucid sucks at key access for their cars and I have no idea why, but they usually figure things out well enough to where you’ve got workarounds if there’s a failure, and the rest of the car is so remarkable you’re willing to put up with it. I’ve yet to find a car that didn’t piss me off in some way. Do I wish it was something less significant than the most basic thing, opening the door and getting the car to drive? Yeah but as long as there’s workarounds until there’s iron clad reliability for that then I’m ride or die with Lucid.

 

[Ron_Burgundy]

New “bug” today but I know someone else had it. If I press the cockpit “button” to open trunk, it opens the trunk. If I press the frunk button in cockpit, it opens frunk…

Seems to be some weird status issue as this started when I was about to drive but the car insisted my trunk was open (it was not).

Hoping a good night’s sleep will get this one out of my Gravity.

 

[hmp10]

I’m fine with calling a spade a spade. Lucid sucks at key access for their cars and I have no idea why, but they usually figure things out well enough to where you’ve got workarounds if there’s a failure, and the rest of the car is so remarkable you’re willing to put up with it. I’ve yet to find a car that didn’t piss me off in some way. Do I wish it was something less significant than the most basic thing, opening the door and getting the car to drive? Yeah but as long as there’s workarounds until there’s iron clad reliability for that then I’m ride or die with Lucid.

This will work for some people, especially early-adopters, car nuts, and at least some of the people who follow this forum closely.

But the workarounds themselves seem to be moving targets with Lucid. The original workaround was to keep the key card as backup. Then several posters here reported the key cards ceased to work. And the mobile key, such as the Air has, is not yet available for the Gravity.

The Gravity is not the high-performance sports sedan the Air is. It's an SUV (although certainly a high-performance one) that is targeted more to the larger family-duty market. If you're shopping for an SUV for, say, your wife to use for running errands, shopping, and hauling the kids around, how would you feel about walking her through this:

1. Use the key fob, but make sure it's not set to auto lock and unlock even though the menu provides it.
2. Get the key fob out of your purse or pocket and press the button on the key fob to unlock the car, no matter what else you have in your hands.
3. If that doesn't work, press the door handles in and grab them when they extend. (If it's raining, best to put the umbrella down while you try all this.)
4. If that doesn't work, take your key card out of your wallet and rub it against the B-pillar sensor.
5. If you still can't get in the car, call Lucid Customer Care if it's during their open hours. (If it's raining, try to get somewhere dry, because you'll be on the phone a while.)
6. If you can get in the car with the key fob but can't get it into gear, then rub the key card over the phone charger pad.
7. If you get a "key not detected" alert, gently shake the fob as instructed. It won't work, but be a good soldier, anyway.
8. Be sure to remember all this . . . and check periodically for new workarounds as new problems crop up.

No matter how great a vehicle otherwise is, there's a large cohort of buyers who wouldn't touch a car if they knew about this beforehand. And if they find about it only after the purchase, it's a phenomenally efficient way to destroy customer goodwill.

 

[Ron_Burgundy]

This will work for some people, especially early-adopters, car nuts, and at least some of the people who follow this forum closely.

But the workarounds themselves seem to be moving targets with Lucid. The original workaround was to keep the key card as backup. Then several posters here reported the key cards ceased to work. And the mobile key, such as the Air has, is not yet available for the Gravity.

The Gravity is not the high-performance sports sedan the Air is. It's an SUV (although certainly a high-performance one) that is targeted more to the larger family-duty market. If you're shopping for an SUV for, say, your wife to use for running errands, shopping, and hauling the kids around, how would you feel about walking her through this:

1. Use the key fob, but make sure it's not set to auto lock and unlock even though the menu provides it.
2. Get the key fob out of your purse or pocket and press the button on the key fob to unlock the car, no matter what else you have in your hands.
3. If that doesn't work, press the door handles in and grab them when they extend. (If it's raining, best to put the umbrella down while you try all this.)
4. If that doesn't work, take your key card out of your wallet and rub it against the B-pillar sensor.
5. If you still can't get in the car, call Lucid Customer Care if it's during their open hours. (If it's raining, try to get somewhere dry, because you'll be on the phone a while.)
6. If you can get in the car with the key fob but can't get it into gear, then rub the key card over the phone charger pad.
7. If you get a "key not detected" alert, gently shake the fob as instructed. It won't work, but be a good soldier, anyway.
8. Be sure to remember all this . . . and check periodically for new workarounds as new problems crop up.

No matter how great a vehicle otherwise is, there's a large cohort of buyers who wouldn't touch a car if they knew about this beforehand. And if they find about it only after the purchase, it's a phenomenally efficient way to destroy customer goodwill.

This is why I am happy I ended up taking the GGT and my wife will take the GDE whenever it arrives. There’s a 0% chance my wife would be okay with the issues we have with our GGT, though frustrated at times, I try to take them in stride and expected issues.

 

[Bunnylebowski]

This will work for some people, especially early-adopters, car nuts, and at least some of the people who follow this forum closely.

But the workarounds themselves seem to be moving targets with Lucid. The original workaround was to keep the key card as backup. Then several posters here reported the key cards ceased to work. And the mobile key, such as the Air has, is not yet available for the Gravity.

The Gravity is not the high-performance sports sedan the Air is. It's an SUV (although certainly a high-performance one) that is targeted more to the larger family-duty market. If you're shopping for an SUV for, say, your wife to use for running errands, shopping, and hauling the kids around, how would you feel about walking her through this:

1. Use the key fob, but make sure it's not set to auto lock and unlock even though the menu provides it.
2. Get the key fob out of your purse or pocket and press the button on the key fob to unlock the car, no matter what else you have in your hands.
3. If that doesn't work, press the door handles in and grab them when they extend. (If it's raining, best to put the umbrella down while you try all this.)
4. If that doesn't work, take your key card out of your wallet and rub it against the B-pillar sensor.
5. If you still can't get in the car, call Lucid Customer Care if it's during their open hours. (If it's raining, try to get somewhere dry, because you'll be on the phone a while.)
6. If you can get in the car with the key fob but can't get it into gear, then rub the key card over the phone charger pad.
7. If you get a "key not detected" alert, gently shake the fob as instructed. It won't work, but be a good soldier, anyway.
8. Be sure to remember all this . . . and check periodically for new workarounds as new problems crop up.

No matter how great a vehicle otherwise is, there's a large cohort of buyers who wouldn't touch a car if they knew about this beforehand. And if they find about it only after the purchase, it's a phenomenally efficient way to destroy customer goodwill.

Haha that’s their problem. While I realize that may not be the best business model, if I have to do a rain dance and decipher a codex to get the car to drive every few months, so be it. The Air drives like some sort of fluid dynamics physics experiment, it flows like a river, and when I test drove the Gravity twice both times in a different vehicle, the drive was so perfect that I’ll deal with the bullshit and be happy because I’m moving art on asphalt.

 

[hmp10]

Haha that’s their problem. While I realize that may not be the best business model, if I have to do a rain dance and decipher a codex to get the car to drive every few months, so be it. The Air drives like some sort of fluid dynamics physics experiment, it flows like a river, and when I test drove the Gravity twice both times in a different vehicle, the drive was so perfect that I’ll deal with the bullshit and be happy because I’m moving art on asphalt.

That's my own viewpoint as a driving enthusiast.

It's also my nightmare as a Lucid stockholder. There simply aren't enough buyers with this perspective to make Lucid the high-volume brand it has invested in the physical plant to become.

(And it's happening a lot more than once every few months for too many owners.)

 

[Bunnylebowski]

This is why I am happy I ended up taking the GGT and my wife will take the GDE whenever it arrives. There’s a 0% chance my wife would be okay with the issues we have with our GGT, though frustrated at times, I try to take them in stride and expected issues.

I keep asking myself, is it really THAT bad? I don’t know man, my favorite car after my Air was a 1986 Volvo 240GL that died up a mountain on the way to Brattleboro VT cuz the ancient engine mounts wore out and the shaking of the engine wore through the transmission fluid line and it dumped the pink transmission fluid all over route 9 and filled the cabin with smoke. Towed it to the mechanic, it was a $100 fix to replace the fluid line, another $80 for the mounts and the transmission with 160k miles on it ran like new. That car was so loud I couldn’t really hear the radio or my Sony Discman with the tape adapter.

So when I walk up to my 2022 Lucid Air GT and door handles don’t present 1 out of every 73 times, whatever, it’s a magic carpet ride and beautiful and I can hear all the frequencies of every note of every song, so I consider myself lucky and am looking forward to the level up of Gravity.