Lucid " customer car"

[Jane H]

After spending nearly $100,000 on a car I continue to be appalled after more than a year about the lack of customer care from lucid. Don't even think about calling the Millbrae office as they never ever answer the phone no matter what extension you dial and they don't call back. Now the same is happening with the 888 number. I wish I had never done business with this company

 

[Joe]

What issue(s) are you facing exactly? Maybe the forum can help.

 

[Takeshi]

After spending nearly $100,000 on a car I continue to be appalled after more than a year about the lack of customer care from lucid. Don't even think about calling the Millbrae office as they never ever answer the phone no matter what extension you dial and they don't call back. Now the same is happening with the 888 number. I wish I had never done business with this company

May I ask what issues you are having? From my experience with Millbrae they have been personally active at communication, documentation, and addressing my concerns where possible and when times is available to them? I have only had the car since 07/09/2025 and they're also getting me back in next week to rectify my vehicle.

 

[PureJoy77]

Joined the forum 46 minutes ago to post this? Where have you been for the past year, lol?

 

[L-Dude]

Another drive by rage

 

[californiaboy935]

Lols drive by rage strikes again.

My customer care experience has been amazing, just to be on topic loll.

 

[borski]

Everybody simmer down.

 

[Cosmo Cruz]

@borski is right. accept rage and frustration posts with grace. Rage- posting calms the writer; it's not for us.

kudos to those who's first response is:
"What's your problem; maybe we can help, or at least listen."