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Yearly service

sri said:
Thank you. Seems from other comments in this thread, in my 1year service they didnt perform any tire rotation. Need to work with customer support on this :(
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Do you have the same size tires front & back?
 
marsarbu said:
I have 13k miles in 12 months (15k/yr) and I did not get any notification. If they don't care, I don't either. Let's see them trying to void warranty based on "oh, we didn't get to implement the schedule service notification" - that will be fun. Scheduling an email or a phone call is the easiest thing in the world, doesn't need an army of engineers.
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FYI, Mercedes may not perform warranty work if owners don't follow the maintenance schedule..

"It is the owner’s responsibility to maintain the vehicle according to the Maintenance Schedule provided. All maintenance services must be accomplished to keep your warranty coverage valid. When requesting service or repair work under warranty, the owner must present to the Authorized Mercedes-Benz Dealership evidence that the periodic servicing requirements have been accomplished. Receipts covering completion of required servicing should be retained in the event a question arises concerning maintenance."

 
Did my two year service, last month. Glad I did. They did a bunch of service campaign items and checks. Flushed brake fluid. And hooked the car up to the MotherShip in AZ. I am told that this provides the ability to see detailed status of systems far more in depth and before it gets to a fail point. Resealed the sub drivers. And did an amazing retune of the sound system - I was told that could only be done in the shop and hooked up. Since I spent THAT much for this car, I want the maximum performance and enjoinment. I believe yearly factory service does that for me and is a small price to pay.

I was told by Service that doing the yearly every 15/16 months was OK. YMMV.
 
sri said:
Ok, i have a mobile service scheduled for 2nd year maintenance. Not sure how mobile service can performance tire rotation. Also i need to find the information from previous service if they have performed tire rotation at all.
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I had mobile service done at home. Tire rotation was included. I was explicitly told when Lucid showed what would be done, and tire rotation was mentioned. The person arrived in an Air so no special equipment was needed.
 
Haggy said:
I had mobile service done at home. Tire rotation was included. I was explicitly told when Lucid showed what would be done, and tire rotation was mentioned. The person arrived in an Air so no special equipment was needed.
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it says tire (re)balance at a year too. did they rebalance as well as rotate from arriving in an Air?
 
LucidPea said:
it says tire (re)balance at a year too. did they rebalance as well as rotate from arriving in an Air?
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Lucid does rebalance but only at their shop. You need special equipment.

Rotations do happen if you’re on 19s; 21s are staggered so no rotations.
 
Just scheduled my first year service at Miami service center. $355 all in with taxes.
 
What did they do?
 
I am only 3 months and 3,200 miles in with my 2026 Air Pure. So, I have a while before I will need the maintenance. My questions are how far away will mobile service go to do this service and does it matter if it is owned or leased?
 
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