- Joined
- May 23, 2024
- Messages
- 2
- Reaction score
- 1
- Cars
- 2024 Lucid Air Pure
I just leased a 2024 Lucid Air Pure, fairly loaded, and took delivery 2 days ago. So far I've had these issues:
* The pilot panel sporadically won't come on when I start the car, or comes on and then shuts off. Nothing will restart it except a lock and walk away. Last time this happened (a few hours ago) navigation audio or the microphone weren't working either.
* When the pilot panel is working, it has static colored bars all over. It looks like TV snow in color.
* Sometimes when the AC comes on it makes a super loud buzzing noise. Not the sound of the fans from the frunk but a really loud groaning buzz you can hear inside and outside the car. It's pretty embarrassing.
Unfortunately I got the car and drove home 4 hours (closest Studio) home. I called their service and was told I'd need to bring it in, but they're not available when I'll be up there next week. The only alternative they offered was for me to call and go to a service location 2 hours away instead of 4 hours, but I was told that mobile service takes care of this including getting your car serviced far away.
It's really disheartening having all these issues in the first 2 days, and definitely feeling like the service is WAY lacking given that fact. Anyone have ideas on what my problem might be and expectations on service from other "distance" owners?
I did do a logo reset and it didn't help the screen static issue.
* The pilot panel sporadically won't come on when I start the car, or comes on and then shuts off. Nothing will restart it except a lock and walk away. Last time this happened (a few hours ago) navigation audio or the microphone weren't working either.
* When the pilot panel is working, it has static colored bars all over. It looks like TV snow in color.
* Sometimes when the AC comes on it makes a super loud buzzing noise. Not the sound of the fans from the frunk but a really loud groaning buzz you can hear inside and outside the car. It's pretty embarrassing.
Unfortunately I got the car and drove home 4 hours (closest Studio) home. I called their service and was told I'd need to bring it in, but they're not available when I'll be up there next week. The only alternative they offered was for me to call and go to a service location 2 hours away instead of 4 hours, but I was told that mobile service takes care of this including getting your car serviced far away.
It's really disheartening having all these issues in the first 2 days, and definitely feeling like the service is WAY lacking given that fact. Anyone have ideas on what my problem might be and expectations on service from other "distance" owners?
I did do a logo reset and it didn't help the screen static issue.