As many stated there is a visible "cutout" on the right side of the mirror in the gravity for toll tags. In general, metalized windshields can interfere with the RFID transponders, thats why there is this cutout to put it there. My tag read correctly on the 405 and 73 tolls in SoCal, so placing the toll tag there works. If you have consistent errors and your tag is only picked up occasionally, I would request a new toll tag. Normally they provide this free of charge especially if you are having complaints.
As for someone who works in the toll industry for a long time, no toll system is perfect and reading the tags correctly depends on many factors. What people often don't realize, most toll contracts require to read tags with high accuracy ~99.9% which might sound high or not, however if you consider millions of transactions each day, you can have a few hundred misses. Now per month, we talk about thousands if missread tags and really doesnt help you if you are one of them but overall they are reading correctly. Normally the customer service center should be able to dismiss the charges, they can pull up video/pictures from your toll transaciton and can see if the transponder was in the windshield. If there is no transponder in the windshield or you have it laying on the dashboard or holding up with your hands, its up to them if they refund you are not as those are not approved mounting methods.
Just as an example for Fastrak tags:
https://www.bayareafastrak.org/en/help/fastrak-toll-tags-guide.shtml
In general they will tell you to follow their guidelines or what the manufacturer of the vehicle recommends. In the case of the Gravity it matches actually with the preferred location A per Fastrak.
For folks with Fastrak accounts, I would add your license plates to your account. If for whatever reason the toll system would send a charge for your tag to your account but also generated a 2nd transaction for just the license plate you would get a violation notice. If that plate is registered to your account and it has already a toll charge at close proximity it would just dismiss the violation automatically.
There are many different scenarios what can happen and this is mostly govern by business rules of the toll agency.