Software 3.3.20 Update

Since updating to 3.3.20, I’m still getting the following occasional errors:
- occasional long boot up time
- headlight high beam error
- no LTE connection
- rear wheel steering error
- no longer able to access live view through the phone app. Constantly getting a connection failed.
- lucid vibes defaulting to bright blue despite constantly changing the color and brightness
- navigation map defaulting to incorrect view
- occasional GPS position not updating until navigation is closed and reopened

For a $125k car, this is really bad.
Sorry to hear this is still happening despite the update. I am fortunate that I am having only 2 of the issues you are reporting:
- connecting to Live View thru the app. However, if I turn off Wifi on my phone, I am able to connect to Live View. This was the case even more the 3.3.20 update. For some reason it doesn't like my phone on Wifi.
- If I select another tab on the lower screen while navigating, when I go back to navigating the map has stopped following my car, and I have to 're-center' again to get back to updated view.

Otherwise zero issues on software side since update.
 
Anybody else noticing that their car isn’t locking when walking away with the key fob? I think this has happened to me about 3 times now. Normally I notice right away and walk back or manually lock the car with the key fob, but today I walked away quickly without noticing.
 
Thankfully, “only” two issues that really remain for me are frequent sensor errors and a very infrequent headlight error.

Fob is wayyyy better than it was. Does seem to eat batteries still, but anyone who had it prior to the two firmware updates know it’s improved a bunch. More to go as CEO said, but they’re on it.

I did have a Tesla SC that’s been plug and charge at least five times in the past ask me to use the Lucid app today to start. Not sure why. Stall worked, etc. I’ve had an odd experience with some SCs but stalls always end up working.

Still incomparable with respect to how it drives. Leg one of 700 mile road trip done today and just awesome.
 
I don’t recall anyone reporting an issue where Hold function becomes unavailable for whatever reason. Happened today for the first time ever, it’s been a while since I’ve seen a new bug. Must be because I just reported being happy with 3.3.20 release, the car decided to throw a new one at me. Didn’t take a screenshot of the alert message, but it was something like “you must use the brake pedal now to hold the car as Hold feature is temporarily on vacation”. WTF 🤬
Wasn’t a false alarm either, at a slightest incline the car rolls back after stopping, no more one pedal driving. It’s having its beauty sleep now, hopefully will remember how to Hold itself tomorrow.
 
Anybody else noticing that their car isn’t locking when walking away with the key fob? I think this has happened to me about 3 times now. Normally I notice right away and walk back or manually lock the car with the key fob, but today I walked away quickly without noticing.
Yes! Used to function reliably, but since the last update, it only works sporadically. I’m on a road trip right now, and on a couple of stops for food, as we were walking away from the car, I randomly turned around to look back at the car, and noticed the door handles hadn’t folded in. Tried locking with the key fob, but it didn’t work at that distance, so I opened the app and locked it from there.

It’s unsettling knowing there are very few key and entry/exit behaviors that are reliable. It shouldn’t be a small celebration every time the car unlocks upon approach, or locks as I walk away — it’s *supposed* to do those things reliably, 100% of the time, without me having to think about it. I do trust Lucid is working to fix these issues as quickly as they can, and really appreciate their open acknowledgment of these and other unresolved issues (whether in a tweet from Nick Twerk, or the recent letter from Interim CEO Winterhoff), so at least I know I’m not going crazy.

On the plus side, I can’t get over what a range and charging champion the Gravity is! On this road trip, despite various software issues, charging for me (EA and Tesla SC’s) has been rock solid and FAST!

Funny story… On this trip, I backed into a Supercharger stall next to a guy charging his Cadillac Lyriq (which was hogging two stalls at a pretty busy Supercharger location), and he asked me how I liked my Gravity. Naturally I told him I loved it. I plugged in and continued chatting with him. He said he considered buying a Gravity, but all the reviews slammed the car’s software so he and his wife went with the safer (and less expensive) choice and picked up a Lyriq. I acknowledged the issues, but told him Lucid were rapidly working to address them. He asked what I liked most about the car, and I said there were too many things to enumerate, but in this moment it would be native NACS, a charge port in the correct location (I glanced at his two-stall situation as I said that) and charging speed. He was super nice, so we kept chatting for another 15-20 minutes or so. He said he was gonna charge to ~75-80% and had arrived at 20% SoC. I told him we’d arrived at about the same. And right after I said that, as if on cue, my partner shouted out the passenger side window “…were already at 80%, let’s go!” 🤣
 
Since I received my Gravity GT I have continually checked with my local service center about getting a second Key Fob only to be told that you cannot pre-order and continue to check in.

I also mentioned to service that since the 3.3.20 update my only Key Fob that my wife uses sees to lose its connectivity and be totally nonfunctional and so I replaced the battery and the key for was back to functional. I tested the voltage and assumed that the battery was draining and weak. THAT WAS NOT CORRECT.

I found that when the connectivity was lost I could replace the newer battery with one of the older used batteries that I had removed and the key for worked again!

The mobile service manager suggested a mobile tech visit and check my key for and Gravity to make sure that everything worked correctly and that the fob update was installed. I agreed and had my first service visit on 12/19/25 from Bradley who was very engaged and asked the simple question of if I had any other concerns so I shared:
  • 1. I wish I could get a second Key Fob but cannot order one. He said that he just received 5 and could program one while he was at my home, so I said great and purchased one that he programed for me. FYI, Grant total cost was $244.18 plus tax.
  • 2. I noted that one of my 3rd row seats had become stuck when I reclined it into the floor space and I had many attempts to set it back up to the third-row position. He did test it and while it stuck one time it seemed to work almost all of the times that he tried it.
When Bradley left, he handed me my new key fob and a couple of new batteries. I tested the new batteries which were made by MALAK CR2450 and tested at 3.29 volts. I checked my wife’s key fob and the battery was measured at 2.95 volts, so I placed a new one in her fob.

Next I checked the voltage of my new key fob and found a Panasonic that measured 2.94 volts, so I placed the other new battery in the new key fob and now both my wife any I place out key fobs in a FARADAY pouch that hides the key fobs from the Gravity until they are removed from the pouch.
  • 1. My wife used her key fob and it worked fine.
  • 2. I tried my key fob the next day and it would was not recognized by the Gravity at all. I tried to open the car with my app but it said that the Gravity was offline on the app. The solution was that the Wifi connection was turned off. Might have been turned off during the service visit but I have no idea. I turned it on and everything was good in a 2 minutes except my key fob still was dead.
  • 3. I replaced my key fob battery with the original Panasonic that it came with the new key fob and the key fob worked perfectly from my pocket.
  • 4. Interesting measurement was the new 3.29 volt measured battery was not 3.09 volts and it was never removed from the Faraday bag and never used. This was in 24 hours time.
I am sharing as it is odd that the connectivity gets locked up. If I gave the key to a valet or family member that might be an issue. The key card always worked to open car and operate the Gravity. The app also works consistently to unlock and lock the vehicle.

I am not confident that I can use a valet to park the Gravity is I go to a venue that really does not have accessible self parking.

--One other issue I mentioned and do not really understand was the use this week of my Dream Drive Pro 2 which worked perfectly on a 100 mile trip during daylight hours and then on the return trip later that night the speed control seemed good but the steering in the lane or the active lane change indicator failed to get the Gravity to change lanes. The car seemed like it was not staying centered in the lane like earlier. Not sure if daylight of darkness affects using DD2?

Just sharing.
 
Anybody else noticing that their car isn’t locking when walking away with the key fob? I think this has happened to me about 3 times now. Normally I notice right away and walk back or manually lock the car with the key fob, but today I walked away quickly without noticing.
Only had mine a few days but so far it's locking. Is there no lock chirp confirmation available? Only thing I hear is the mirror motors and that's not gonna be loud enough in a parking lot.
 
Only had mine a few days but so far it's locking. Is there no lock chirp confirmation available? Only thing I hear is the mirror motors and that's not gonna be loud enough in a parking lot.
There’s no sounds with proximity. If you press multiple times or hold down the lock button on fob, I do get a honk…sometimes. Haven’t been able to really figure out when or why it chooses to do so.

This seems like an easy software add once all else is more stable.

For now, I check the app every now and then to make sure car locked. Which is great. As long as it’s not one of he random times my car decides to be “offline” for no reason.
 
There’s no sounds with proximity. If you press multiple times or hold down the lock button on fob, I do get a honk…sometimes. Haven’t been able to really figure out when or why it chooses to do so.

This seems like an easy software add once all else is more stable.

For now, I check the app every now and then to make sure car locked. Which is great. As long as it’s not one of he random times my car decides to be “offline” for no reason.
Hopefully there's an external speaker that exists somewhere that a software upgrade can utilize. I hate when cars use the horn for it. Way too loud and obnoxious (especially for a luxury car).

Our Mach-E used the horn so I just turned it off and had to crane my neck to look back at the mirrors for confirmation. Our Macan EV has the chirp, and it's WONDERFUL. No more neck craning.
 
I don’t recall anyone reporting an issue where Hold function becomes unavailable for whatever reason. Happened today for the first time ever, it’s been a while since I’ve seen a new bug. Must be because I just reported being happy with 3.3.20 release, the car decided to throw a new one at me. Didn’t take a screenshot of the alert message, but it was something like “you must use the brake pedal now to hold the car as Hold feature is temporarily on vacation”. WTF 🤬
Wasn’t a false alarm either, at a slightest incline the car rolls back after stopping, no more one pedal driving. It’s having its beauty sleep now, hopefully will remember how to Hold itself tomorrow.
Please let us know if this resolved on its own. That’s concerning.
 
There’s no sounds with proximity. If you press multiple times or hold down the lock button on fob, I do get a honk…sometimes. Haven’t been able to really figure out when or why it chooses to do so.

This seems like an easy software add once all else is more stable.

For now, I check the app every now and then to make sure car locked. Which is great. As long as it’s not one of he random times my car decides to be “offline” for no reason.
I too have had to press the lock button a few times to get the "chirp" confirmation. Not very loud. Wish I could increase the volume and have the lights flash in some way.
 
I found that when the connectivity was lost I could replace the newer battery with one of the older used batteries that I had removed and the key for worked again!
Removing and reinserting a battery will reset the keyfob, so you could have just done that with the existing battery. This is what a lot of people do. Also, if the battery is low (<2.9V), you will usually get a battery low warning, but sometimes not and removing and inserting the battery should correct the problem.
 
Today my Spotify didn’t load correctly. Can only see the queue, but can’t see the home, recent, browse, or library. First time this has happened.

Every day is another new bug it seems…

IMG_1014.webp
 
Hopefully there's an external speaker that exists somewhere that a software upgrade can utilize. I hate when cars use the horn for it. Way too loud and obnoxious (especially for a luxury car).

Our Mach-E used the horn so I just turned it off and had to crane my neck to look back at the mirrors for confirmation. Our Macan EV has the chirp, and it's WONDERFUL. No more neck craning.
There’s definitely an external speaker to comply with the government noise regulations. The weird spaceship sound below 20mph comes from outside the car.
 
Today my Spotify didn’t load correctly. Can only see the queue, but can’t see the home, recent, browse, or library. First time this has happened.

Every day is another new bug it seems…

View attachment 35304
Not to minimize the issue, but I don’t think this is a persistent bug like the fob, for example. This is just a “weird” one that will likely go away after a nap or something.
 
Rear HVAC kept turning off even though I was manually turning it on. My son was sitting in his car seat in the 2nd row, so maybe the automatic sensors weren’t registering him. But I was forcing the HVAC to turn on and it kept turning off by itself.

Very annoying and unsafe.
 

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Today my Spotify didn’t load correctly. Can only see the queue, but can’t see the home, recent, browse, or library. First time this has happened.

Every day is another new bug it seems…

View attachment 35304
Did you try unselecting the queue mode? In your screenshot the queue mode is on, which disables other modes. At least this is normal for Tidal app.
When things “don’t load correctly” there is usually blank space where buttons should be.
 
Rear HVAC kept turning off even though I was manually turning it on. My son was sitting in his car seat in the 2nd row, so maybe the automatic sensors weren’t registering him. But I was forcing the HVAC to turn on and it kept turning off by itself.

Very annoying and unsafe.
Yes. This is an annoyance for our dog, too. I feel as if once the user turns it on, it should stay on. Not sure why it would turn off if we turn it on. It also doesn’t always remember prior state, which can be annoying as you need a checklist like a plane pilot to begin driving. As an example, my seat profile is rarely remembered, so have to adjust that each time.
 
Yes. This is an annoyance for our dog, too. I feel as if once the user turns it on, it should stay on. Not sure why it would turn off if we turn it on. It also doesn’t always remember prior state, which can be annoying as you need a checklist like a plane pilot to begin driving. As an example, my seat profile is rarely remembered, so have to adjust that each time.
So far mine is remembering the seat... after I press the brake pedal. That's gonna take a little getting used to, moving it after I'm already seated. Although that may be a product of easy entry/exit being on. Not sure if I'm gonna keep that on or not. I also only have one profile set up so far.

But so far I have to remember to change drive mode to CREEP every time. That's annoying.
 
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