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Software 3.3.20 Update

hmp10 said:
I don't anticipate needing to use a Supercharger in the next week. Our newest Gravity is going to be trucked over from Miami to Naples, and it will sit in our garage until the PPF installer can take it in for a wrap. I will maybe try out another Supercharger in our area in the next few days just to see how the car behaves.

To be clear, though, I don't think anyone here has reported that they couldn't get a Supercharger to work at all. As with ours, it's been an issue of having to do multiple tries, sometimes including going to a different charge post.

But something has gone amiss, as every Supercharger use for us prior to the recent update was seamless, whether using Lucid's native plug-and-charge or going through the Tesla app when on the Tesla subscription plan for discounted fees.

The bigger issue is that Lucid apparently doesn't know how to fix software bugs in other features without screwing up a feature as critical as charging capability. Until they figure this out there will be an ongoing risk of this happening again, including possibly disabling charging altogether.

I, for one, am not going to download any further updates until I've watched this forum for a few days to see how others have fared with the update.
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As @hmp10 said, my issue has been having to switch posts/stations, not being totally unable to charge at SCs. I have a 700 mile road trip this weekend and will be able to report back on how Gravity behaves.
 
electric said:
I got the same email, but my steering wheel was already replaced a month ago. Maybe emails were sent in error, or maybe they updated steering wheel assembly recently and need to swap it again. I’m not in a rush as DD is working well right now.
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I did not receive the email, but have the issue off and on. Haven’t complained about it much, so maybe that’s why I didn’t get email. It does work, just takes a lot of presses to get there.
 
Ron_Burgundy said:
Here’s an example of my L2 charging issue with 3.3.20. Car charges up to target - then stops and won’t “top off” and throws the “Vehicle Not Charging” error. Lights on charge port become red, etc. Unplugging and replugging works less than half the time. Happens on both home chargers (different brands and circuits) and at other L2 chargers. Anyone else have this?
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I just had the same thing happen this morning, coincidentally while plugged in at a Lucid SC. I asked them to check whether there’s any real issue before they transport the car across the state back to me.
 
electric said:
I got the same email, but my steering wheel was already replaced a month ago. Maybe emails were sent in error, or maybe they updated steering wheel assembly recently and need to swap it again. I’m not in a rush as DD is working well right now.
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I also just got this email, and my car is still sitting at the SC waiting for transport after having the wheel replaced two days ago. I sent a message about it to my service advisor and we’ll see what she says.
 
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PGHGravity said:
I also just got this email, and my car is still sitting at the SC waiting for transport after having the wheel replaced two days ago. I sent a message about it to my service advisor and we’ll see what she says.
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Service advisor confirms the email is about the steering wheel and no further action is needed for my car.

For reference the part number of my replacement wheel is P21-DA00AC-05.
 
Just got the email too. My Dream Drive has been out a few months now and scheduled to go in on the 29th for that and other issues.
 
I had my entire right hand screen top and bottom go black yesterday while driving. I think I got into the car to quickly, and it wasn't finished booting when I drove off. After 5 mins, the right side went black, and stayed black for 20-30 seconds and then appeared to boot back up. That's never happened in any of the version I've experienced so far. No big issue, car kept driving.
 
electric said:
My replacement part number was P21-DA00AP-05, one letter difference, I wonder what the variation means, we'll never know 🤔
Could just be a color code, mine is Ojai.
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Yeah probably, the description for mine is STEERING WHEEL HEATED, SYNTHETIC.

I assume the synthetic refers to the fact that I have Yosemite purluxe rather than leather.
 
9point81 said:
Just got the email too. My Dream Drive has been out a few months now and scheduled to go in on the 29th for that and other issues.
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Adaptive cruise control was working in our Gravity on the morning of December 14 after the 3.3.20 update the night before. I wasn't on a road where I could test the other DreamDrive features. On the 16th it was gone on our drive to Miami to pick up the new Gravity, and other DreamDrive features were not available even though we were on an interstate highway.

As I had read on this forum about problems with the left touchpad on the steering wheel, I testing the swipe function by using it to change widgets on the left of the glass cockpit, and the swipe function was working. I had also used the "X" button a couple of times since the update to do a soft reboot, and it was working. So is it just the button to activate DreamDrive that is failing and requiring a steering wheel replacement?
 
PGHGravity said:
Yeah probably, the description for mine is STEERING WHEEL HEATED, SYNTHETIC.

I assume the synthetic refers to the fact that I have Yosemite purluxe rather than leather.
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One of our Gravties has the Tahoe leather interior, and the one had the Yosemite Purluxe interior. But the steering wheels on both appeared to be identical as near as I could tell: same gray/black color and material texture.
 
hmp10 said:
Adaptive cruise control was working in our Gravity on the morning of December 14 after the 3.3.20 update the night before. I wasn't on a road where I could test the other DreamDrive features. On the 16th it was gone on our drive to Miami to pick up the new Gravity, and other DreamDrive features were not available even though we were on an interstate highway.

As I had read on this forum about problems with the left touchpad on the steering wheel, I testing the swipe function by using it to change widgets on the left of the glass cockpit, and the swipe function was working. I had also used the "X" button a couple of times since the update to do a soft reboot, and it was working. So is it just the button to activate DreamDrive that is failing and requiring a steering wheel replacement?
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My pads and buttons all work. From what has been passed on from others here, it's that the sensor to detect your hands on the wheels has failed.
 
hmp10 said:
Adaptive cruise control was working in our Gravity on the morning of December 14 after the 3.3.20 update the night before. I wasn't on a road where I could test the other DreamDrive features. On the 16th it was gone on our drive to Miami to pick up the new Gravity, and other DreamDrive features were not available even though we were on an interstate highway.

As I had read on this forum about problems with the left touchpad on the steering wheel, I testing the swipe function by using it to change widgets on the left of the glass cockpit, and the swipe function was working. I had also used the "X" button a couple of times since the update to do a soft reboot, and it was working. So is it just the button to activate DreamDrive that is failing and requiring a steering wheel replacement?
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We are having the left pad replaced, but did not get the email about needing a steering wheel replacement. Yet.
 
hmp10 said:
One of our Gravties has the Tahoe leather interior, and the one had the Yosemite Purluxe interior. But the steering wheels on both appeared to be identical as near as I could tell: same gray/black color and material texture.
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Description on mine says STEERING WHEEL HEATED, LEATHER
So, indeed a difference in material, probably not in color as you noted the color is the same.
 
Ron_Burgundy said:
As @hmp10 said, my issue has been having to switch posts/stations, not being totally unable to charge at SCs. I have a 700 mile road trip this weekend and will be able to report back on how Gravity behaves.
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Thank you! Appreciate all the feedback and helpful information regularly being provided by the users of this forum.
 
jbrichgels said:
We are having the left pad replaced, but did not get the email about needing a steering wheel replacement. Yet.
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Interesting. On the Air if even the tiny silver toggle switch fails the entire steering wheel has to be replaced. I guess they designed the Gravity wheel with replaceable components.

9point81 said:
My pads and buttons all work. From what has been passed on from others here, it's that the sensor to detect your hands on the wheels has failed.
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Hmm. Now I'm wondering whether the 3.3.20 update caused the DreamDrive failure or whether it was already gone and the update just revealed a component failure in the wheel that was already there, as we almost never use it except when testing it out.

But I still wonder by ACC was working the morning after the update but not two days later, as I don't think ACC needs to sense the presence of hands on the wheel.
 
hmp10 said:
Interesting. On the Air if even the tiny silver toggle switch fails the entire steering wheel has to be replaced. I guess they designed the Gravity wheel with replaceable components.



Hmm. Now I'm wondering whether the 3.3.20 update caused the DreamDrive failure or whether it was already gone and the update just revealed a component failure in the wheel that was already there, as we almost never use it except when testing it out.

But I still wonder by ACC was working the morning after the update but not two days later, as I don't think ACC needs to sense the presence of hands on the wheel.
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Is there any chance you changed the button setting (can’t remember the exact name) that controls whether it’s 1 press for ACC and 2 for DD, or 1 press directly to DD?

If you have it set to the latter and DD is unavailable, ACC will not be accessible either.
 
PGHGravity said:
Is there any chance you changed the button setting (can’t remember the exact name) that controls whether it’s 1 press for ACC and 2 for DD, or 1 press directly to DD?

If you have it set to the latter and DD is unavailable, ACC will not be accessible either.
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I have changed nothing between when ACC was working on the 14th and gone on the 16th.
 
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