SiriusXM radio ID already assigned

[jbawden]

Here is an odd one...we called SXM about our subscription and after numerous transfers and call backs, we were told our radio ID is already assigned to another Air. I searched around and haven't heard of this, but thought I would check the brain trust as a next step.

 

[borski]

Here is an odd one...we called SXM about our subscription and after numerous transfers and call backs, we were told our radio ID is already assigned to another Air. I searched around and haven't heard of this, but thought I would check the brain trust as a next step.

Wild haha. I wonder who has your Sirius!

Let us know; never heard of this haha

 

[Lucken]

OK, I'm feeling a bit guilty, I'll give it back.

 

[jbawden]

Turns out it multiple cars (maybe up to 5) having the same ID. Called Lucid CS, so will advise on the outcome.

 

[TAG54]

Yes! The same thing is happening to me. XM said that multiple cars have the same radio ID. I don't think this is a Lucid issue. Maybe an XM issue. Anyway, it's been a week and still not resolved. Funny thing is - the XM was working when the car was delivered - under the 3 month trial period. Then when I tried to set up my subscription with XM, it stopped working.

 

[Jimmoret]

I bought my second Lucid in May and almost immediately I had an issue with Sirius. I did not experience these issues with my other 2024 Lucid. I activated my radio only to have it disconnected the next day and this happened over and over. Sirius said multiple vehicles were using my radio ID. After 15 activation/deactivations Sirius finally contacted Lucid directly to try and work it out. I am hopeful they will resolve this as it is most frustrating. it has been about a week and so far no activation. In the meantime i am streaming via CarPlay on another Sirius account I have but I’d prefer to use the native system in the car.

 

[HC_79]

I think Lucid was the first to have SiriusXM in car using solely an internet connection vs the traditional antennas everyone else is using. Not surprised there's some kinks to resolve.