- Joined
- Jun 2, 2025
- Messages
- 3
- Reaction score
- 2
- Cars
- Touring
I have purchased a premium surround sound system in lucid touring, but the front passenger speaker, the one on the door, actually rattles specifically on certain music (clocks by coldplay) and other similar music
I took my car in about three months ago and they told me that they can hear something, but they’re not sure if it’s the speaker, two weeks ago I took it and also because I had problems with my software as well as the driver assist, and I also complain about the speaker which has significantly worsened. And the service advisor refused to acknowledge the fact that the speaker is bad even though the work order has written that he hears the rattling and the distortion in the music, but only above 50% volume his solution to this was not to play music about 50% volume. I cannot believe that lucid would not replace the speaker knowing that it’s bad and has asked me to not raise the volume above 50% and this is exactly what’s in the work order by the advisor states. The funny part is that even at 30% volume it rattles as if it is blown speaker. I would love to upload the work order for everyone to see an embarrass the lucid advisor Ben and his manager for their shortcomings at the Beverly Hills location. This form is not allowing me to upload the video because it states too large to be attached.
I took my car in about three months ago and they told me that they can hear something, but they’re not sure if it’s the speaker, two weeks ago I took it and also because I had problems with my software as well as the driver assist, and I also complain about the speaker which has significantly worsened. And the service advisor refused to acknowledge the fact that the speaker is bad even though the work order has written that he hears the rattling and the distortion in the music, but only above 50% volume his solution to this was not to play music about 50% volume. I cannot believe that lucid would not replace the speaker knowing that it’s bad and has asked me to not raise the volume above 50% and this is exactly what’s in the work order by the advisor states. The funny part is that even at 30% volume it rattles as if it is blown speaker. I would love to upload the work order for everyone to see an embarrass the lucid advisor Ben and his manager for their shortcomings at the Beverly Hills location. This form is not allowing me to upload the video because it states too large to be attached.
