Problem with big screen. Impossible to start the car!

[Steph Corri]

Hi
When a try to start my car this morning, nothing happen!
The big screen is black.
Everything work yesterday!
Coule someone help me?
Thank

Stephane

 

[brianalbery]

This happened to me last week. I had to walk away from the car for about 15-20 min. Then it worked.

I did perform the Lucid Air logo reset (go into settings and on the screen with the lucid Air logo tap and hold on the logo for 20 seconds. It reset the OS. But that did not fix. Only walking away for 20 min did the trick. Annoying.

 

[idiot900]

This happened to me recently as well. I did an Air logo reset, which fixed it.

 

[Steph Corri]

Finally I had to do a hard reset (X+micro+break for 60 seconds).
Tout est maintenant ok
Lucid help line give me the tip.
Thanks

 

[Amster]

Having the Air logo fix that problem is unusual. You normally need to turn off the car and walk away for some time, not sure how many minutes. I think it's less than 20. I think this is a fairly rare problem. I've only had it happen once in close to two years of ownership.

 

[borski]

Having the Air logo fix that problem is unusual. You normally need to turn off the car and walk away for some time, not sure how many minutes. I think it's less than 20. I think this is a fairly rare problem. I've only had it happen once in close to two years of ownership.

This is incorrect. When a screen is out, the logo reset will work fine to bring them back, as it resets the infotainment system. If the pilot panel is non-responsive or out, the two button (and brake) hard reset will reset the infotainment system as outlined in the manual.

Either will bring back the screens.

What those resets won’t do is bring back the cameras if they are out. That requires a sleep.

 

[brianalbery]

When I did the logo reset it did not bring back the left screen (the screen above the steering wheel). I repeated multiple resets with the same results. Only when I walked away 20+ minutes was I able to get into the car and have the screen back on (and then be able to drive as well).