What's new
By:

Ordering parts for a Salvaged Air Touring

ivotahk

ivotahk

New Member

Joined
Jun 16, 2025
Messages
9
Reaction score
0
Hello to everyone here ; i have issue with my Lucid Air Touring : its Salvage. Can anyone provide me with some assistance in ordering windshield ?
I would appreciate the help and ofcourse offer commission for the procedure.
Unfortunately due to some weird regulations, Lucid does not allow me to order directly to my VIN....
Lucid 2.webp
 
Any luck on this? Lucid is HORRIBLE about this.
I have three lightly salvaged vehicles. They won’t lift a finger to help.
 
Hi, and you are located in US, right? As i am in EU and its even shittier here in that regard. I had long conversations with the offices here in Amsterdam and they say its the current policy at Lucid . However this cant be right ; i feel this calls for some legal action against them . Every car producer must have liability towards selling parts to its vehicles. Salvaged or not.
 
ivotahk said:
Hello to everyone here ; i have issue with my Lucid Air Touring : its Salvage. Can anyone provide me with some assistance in ordering windshield ?
I would appreciate the help and ofcourse offer commission for the procedure.
Unfortunately due to some weird regulations, Lucid does not allow me to order directly to my VIN....View attachment 32767
Click to expand...
Wait, what? Lucid is claiming that regulations prohibit them from selling you parts? It's difficult to believe that's true. If they're refusing to help you, it's much more likely that they just don't want to help you. I can imagine that some lawyer is telling them that a malfunctioning salvaged vehicle might pose some liability for them, but it's still a choice for them to not sell parts.
 
TahoeMichael said:
Wait, what? Lucid is claiming that regulations prohibit them from selling you parts? It's difficult to believe that's true. If they're refusing to help you, it's much more likely that they just don't want to help you. I can imagine that some lawyer is telling them that a malfunctioning salvaged vehicle might pose some liability for them, but it's still a choice for them to not sell parts.
Click to expand...
i absolutely agree with you! And lets just imagine the situation as it is developing : so there are more and more salvaged Lucid sold via insurance auctions. This means this problem will only escalate further. There is no other car brand that would cut off the dmaged vehicles from their supply. This entire situation is absurd. I think some legal action is needed here to change this attitude at Lucid Motors.
 
I don't believe that Lucid has any obligation to salvaged vehicles. Lucid has enough difficulty supplying parts and service for current owners and from a business perspective it is the current owners of non-salvaged vehicles that should be the priority. It is not Lucid's fault that you have a salvaged vehicle that you cannot bring back into service. I wish you good luck in overcoming the problems but I do not fault Lucid.
 
Adnillien said:
I don't believe that Lucid has any obligation to salvaged vehicles. Lucid has enough difficulty supplying parts and service for current owners and from a business perspective it is the current owners of non-salvaged vehicles that should be the priority. It is not Lucid's fault that you have a salvaged vehicle that you cannot bring back into service. I wish you good luck in overcoming the problems but I do not fault Lucid.
Click to expand...
No, actually a car company needs to be able to set up its systems so that it actually CAN supply parts. And there is no differnence wether its slvaged or otherwise. Salvaged vehicles are not techically speaking write-offs. They are cars like any other. And cars can and should be repaired, instead of crushing them into waste. Thats just common sense.
 
ivotahk said:
No, actually a car company needs to be able to set up its systems so that it actually CAN supply parts. And there is no differnence wether its slvaged or otherwise. Salvaged vehicles are not techically speaking write-offs. They are cars like any other. And cars can and should be repaired, instead of crushing them into waste. Thats just common sense.
Click to expand...
Common sense would be not to buy a salvaged car from a company that is just trying to get on its feet properly. What do you really expect?
 
ivotahk said:
Hello to everyone here ; i have issue with my Lucid Air Touring : its Salvage. Can anyone provide me with some assistance in ordering windshield ?
I would appreciate the help and ofcourse offer commission for the procedure.
Unfortunately due to some weird regulations, Lucid does not allow me to order directly to my VIN....
Click to expand...

Several windshield for sale on Ebay.
Or look on Facebook marketplace for somebody parting a Lucid.
If they sell body parts like doors or hood, they might have a windshield too.
 
Adnillien said:
I don't believe that Lucid has any obligation to salvaged vehicles. Lucid has enough difficulty supplying parts and service for current owners and from a business perspective it is the current owners of non-salvaged vehicles that should be the priority. It is not Lucid's fault that you have a salvaged vehicle that you cannot bring back into service. I wish you good luck in overcoming the problems but I do not fault Lucid.
Click to expand...
I would think that since Lucid has produced fewer cars than it had projected, its factory would have the capacity to generate spare parts. If the factory was going full out and building at capacity, I would understand the policy.

On the other hand, someone buying a salvage vehicle should be researching the consequences before the purchase.
 
I can certainly understand Lucid’s perspective particularly as it pertains to liability. A salvaged car hasn’t been rebuilt by Lucid which is the first problem. Like it or not maintaining these vehicles, other than consumables, is done in a closed system where the manufacturer controls the process, certifies the work, and knows the history. For collision issues they work in tandem with their certified body shops. And the car is heavily dependent on software for ongoing operation and improvements. All of this can be potentially compromised with a salvaged vehicle. There should be no expectation as to what a manufacturer will or won’t do regarding a salvaged vehicle. A quick call to Lucid customer service pre-purchase would have likely confirmed this.
 
Were you able to remove that "Service Mode" lock?
 
Louseed said:
Were you able to remove that "Service Mode" lock?
Click to expand...
No not really, i have another Air Touring GT, this time i will approach this issue from a different angle. Will take up the repairs now with Lucid directly.
 
Northpointe said:
I can certainly understand Lucid’s perspective particularly as it pertains to liability. A salvaged car hasn’t been rebuilt by Lucid which is the first problem. Like it or not maintaining these vehicles, other than consumables, is done in a closed system where the manufacturer controls the process, certifies the work, and knows the history. For collision issues they work in tandem with their certified body shops. And the car is heavily dependent on software for ongoing operation and improvements. All of this can be potentially compromised with a salvaged vehicle. There should be no expectation as to what a manufacturer will or won’t do regarding a salvaged vehicle. A quick call to Lucid customer service pre-purchase would have likely confirmed this.
Click to expand...
Agree, there are risks to customers who buy such salvaged vehicles not repaired to Lucid specs. That’s why they only sell parts to Lucid authorized repair facilities. It’s a safety issue.
 
A Salvaged title only means that the vehicle was sold by the Insurance company at a loss.
A stolen car recovered a few month later with zero damage will be sold at auction by the insurance and get a salvaged title because they've already paid the original owner and now own this car that they need to get rid of.
Denying service to a car just based on the title would be like assuming you are guilty until proven innocent.
I was told Lucid will inspect the car for $2700. If it pass their inspection, they will service it.
I don't know if that's true or not but that seems fair. You at least get the chance to put the car back on the road if damage was minimal like a fender bender or a damaged door.
And safety issues are not the reason why Lucid is not selling parts. If that's was the case every other vendor would do it too.
Tesla is publishing complete repair procedures, sells parts and give access to their diagnostics tools.
Lucid is just trying to get hold on the monopole for car repairs and will soon be clashing against all the right to repair laws being passed.
With cars starting to be out ow warranties (Early Dreams and 22 GTs), Lucid could just push a bad software update (on purpose or not) and render the cars completely useless.
Then demand a bloody fortune like $4k to fix just because they are the only ones with the capabilty to do so. And that is just not right.
 
Louseed said:
Tesla is publishing complete repair procedures, sells parts and give access to their diagnostics tools.
Lucid is just trying to get hold on the monopole for car repairs and will soon be clashing against all the right to repair laws being passed.
Click to expand...
They do certify outside repair shops and body shops. However, most are not willing to put up the cash to purchase the required equipment (or go through the required training).

I imagine, over time, this may change. But I don’t get the impression it’s out of a desire for a cash grab; rather, it is to keep the quality of repairs high and because many repair shops simply don’t have the equipment or training.

I agree with the rest though; I suspect over time this will change, especially as more right to repair laws get passed.
 
Louseed said:
A Salvaged title only means that the vehicle was sold by the Insurance company at a loss.
A stolen car recovered a few month later with zero damage will be sold at auction by the insurance and get a salvaged title because they've already paid the original owner and now own this car that they need to get rid of.
Denying service to a car just based on the title would be like assuming you are guilty until proven innocent.
I was told Lucid will inspect the car for $2700. If it pass their inspection, they will service it.
I don't know if that's true or not but that seems fair. You at least get the chance to put the car back on the road if damage was minimal like a fender bender or a damaged door.
And safety issues are not the reason why Lucid is not selling parts. If that's was the case every other vendor would do it too.
Tesla is publishing complete repair procedures, sells parts and give access to their diagnostics tools.
Lucid is just trying to get hold on the monopole for car repairs and will soon be clashing against all the right to repair laws being passed.
With cars starting to be out ow warranties (Early Dreams and 22 GTs), Lucid could just push a bad software update (on purpose or not) and render the cars completely useless.
Then demand a bloody fortune like $4k to fix just because they are the only ones with the capabilty to do so. And that is just not right.
Click to expand...
Precisely my point! Why would i avoid perfectly fine Salvaged cars, when a car company has got legal obligation to support all of its products!
 
Unfortunately, Car companies have no obligations to support salvaged title vehicles. At least in the USA.
They are only required to address safety recalls if the vehicle is still drivable.
The only options to get parts is to get them used from FB marketplace, Ebay or junkyards.
 
Louseed said:
I was told Lucid will inspect the car for $2700.
Click to expand...

Was that a location/partner body shop specifically? I was quoted 20k just to inspect the car, not including parts (which mine would not need.)
 
You must log in or register to reply here.
Back
Top