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No AM/FM Radio - 2024 Air Touring

J

JChao

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Cars
Lucid Air
2024 Lucid Air Touring — AM/FM radio does not receive any stations. FM Radio and AM Radio both show “No Items Available.” Direct Tune was tested by selecting FM and manually entering 103.5, but it also produces no active station. Infotainment reboot was performed with no improvement. (The car has the AM/FM Radio application with Direct Tune, Favorite, FM Radio and AM Radio, but no ALL button.)
 
JChao said:
2024 Lucid Air Touring — AM/FM radio does not receive any stations. FM Radio and AM Radio both show “No Items Available.” Direct Tune was tested by selecting FM and manually entering 103.5, but it also produces no active station. Infotainment reboot was performed with no improvement. (The car has the AM/FM Radio application with Direct Tune, Favorite, FM Radio and AM Radio, but no ALL button.)
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Has the radio worked previously and this is a new problem or has it not ever worked? If it worked before, sometimes a "sleep" works when a reset did not.
 
scal_air said:
Has the radio worked previously and this is a new problem or has it not ever worked? If it worked before, sometimes a "sleep" works when a reset did not.
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I have no idea. I purchased it used with 10,400 miles on it. This was my first time trying to listen to the radio.
 
JChao said:
I have no idea. I purchased it used with 10,400 miles on it. This was my first time trying to listen to the radio.
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GPS is working and car is online and responsive in the App? If not you may need to restart the TCU.
 
Hmm...if you are in Orange county, might be worth dropping by the Costa Mesa service center and letting the service manager take a look. If it needs service though, you probably will have to wait several weeks for an appointment.
 
Just to clarify, you see no "ALL" button *after* selecting either FM Radio or AM Radio, right?
 
tonybot said:
GPS is working and car is online and responsive in the App? If not you may need to restart the TCU.
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Yes, GPS is working and car is online and responsive in the APP!
 
scal_air said:
Just to clarify, you see no "ALL" button *after* selecting either FM Radio or AM Radio, right?
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Yes, I got 4 buttons: Direct Tune, Favorite, FM Radio and AM Radio, but NO ALL button.
 
scal_air said:
Hmm...if you are in Orange county, might be worth dropping by the Costa Mesa service center and letting the service manager take a look. If it needs service though, you probably will have to wait several weeks for an appointment.
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Yes, I have been there twice before. I will make an appointment accordingly. Thank you so much!
 
Call service and book an appt. They will replace the AM/FM chip. I had the same issue, and the tech replaced the component.
 
spacefugitive said:
Call service and book an appt. They will replace the AM/FM chip. I had the same issue, and the tech replaced the component.
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Thank you for sharing. Great! I will make an appt. It is good to know where things really went wrong. Thanks again!
 
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