New to Lucid used owner Maybe?

[COMMANDOE]

Ok so not new to EV's but might be buying a Lucid. I had amazing luck with a 2023 Tesla Y Performance. 40k miles of absolutely trouble free ownership. I'd still own it but the useable range was just too little for me as much as i drive. So Ive been salivating about the range of the Air Pure and Touring. Ive been looking at used 22-25s with under 30kmiles at really attractive pricing. Unfortunately i live about 300miles from the closest Lucid service center. After much research on here and youtube the amount of software bugs truly scares the hell out of me. Tesla has issues like everyone but in 2 years of ownership it never did not charge, leave me stranded in anyway. They had several recalls but 100% were handled with software over the air updates. Should i be concerned living this far from a service station? Are any years better than others? Is a certified one all sorted and likely solid on the software end. I know things happen but i simply can't get stranded. My work commute is 130miles round trip 3 days per week. I realize most owner sites are 90% fanboy. (seemingly Tesla was). Lucid seems to have the superior efficiency/drivetrain but Tesla the superior software/updates. It feels like everyone on here just lives/gets used to the software bugs. Am i wrong? Any advice thanks!

 

[Northpointe]

The challenge in your question is that it will depend entirely on who you ask. I've owned a used Air GT for about 9 months now. It has been problem free. I currently have a few squeaks and rattles that are being attended to by the service center. I've found my limited experiences with service to be positive. Good communication and I'm always provided with a loaner. However, right now it can take 1-2 months to get a service center appointment and several weeks before your car is returned. The service center I use (Scottsdale) handles 5 states. That's a lot of cars going in and out of that facility. Fortunately it's a relatively short drive for me. I did use mobile service on one occasion (to get key cards) and it worked well.

As you've noted forums tend to amplify ownership experiences either for the most ardent owners or those that have had really bad experiences. The vast majority of owners aren't on forums and presumably are content with their purchases. But those that aren't will share their experiences so often and with such veracity that it can create a sense that the car and company can do nothing right. In short, it's not a balanced view. But little of what you see and read on-line is.

My best advice for a used purchase is to research the car and it's history carefully. There are certainly obligations and responsibilities in owning a Lucid that make it different than most other cars. Make sure you're aware of that going in. For added peace of mind you might want to consider a CPO from Lucid. They tend to run about $7K above the going market price but you'll know that maintenance is up to date, the car's original warranty hasn't been compromised, and you'll get an additional 12 months on top of that.

 

[drb3333]

Like you, I came from a Model Y (Performance) and find the Lucid engineering over-the-top. So far (and I am only into it for a few months) my used purchase has worked out well.

Service is little slow meaning they will have your car for a while if you need them. The previous advice is on-target: educate yourself.

This is largely a fanboy experience but there are some very honest anti-fans who keep it grounded.

But to me, this site is best to learn about the car, with the caveat that few satisfied owners take the time to rave on here--to busy out driving!

 

[martinjlm]

Almost 5 months into my '23 AGT. Far more positive than negative. I think I'm also in an area where the service center is high performing. The Coldwater Michigan service center has done well by me with two mobile visits and one trip to the service center where they picked up my car and dropped off a loaner. My wait for the appointment was I think two weeks after it was requested. Then four days to repair the car (frunk motors and latches needed to be recalibrated. Plus they did some cosmetic things I asked for, customer pay). Car was returned on the 10th day since they had to schedule the return around other appointments that were near me in order to combine trips.

I have not had the fob issues that others have had. Craziest thing that's happened lately is I lost function of the turn signal cameras in-car late on my trip from Detroit to Toronto. The next morning everything worked fine and has been fine ever since. Keeping an eye on that one.

 

[socktucker]

The range isn’t quite what is indicated , just so you know. The range displayed is different than other EVs. The dash shows EPA estimates range, which is easily 20-25% more than you will ever get. So if you want 400miles get the AGT for example.

Compared to a model Y (which a lot of us have had)…LOL. Completely different class of car. Despite its shit software, the Lucid is leaps and bounds ahead of even a Model S. It’s just inexplicably better in every way except software and door handles and switchgear.

 

[martinjlm]

The range isn’t quite what is indicated , just so you know. The range displayed is different than other EVs. The dash shows EPA estimates range, which is easily 20-25% more than you will ever get. So if you want 400miles get the AGT for example.

Compared to a model Y (which a lot of us have had)…LOL. Completely different class of car. Despite its shit software, the Lucid is leaps and bounds ahead of even a Model S. It’s just inexplicably better in every way except software and door handles and switchgear.

Personally I look less at range and more at mi/kWh. On recent highway trips I have averaged anywhere from 3.37 - 4.14 mi/kWh in the Lucid at 70 - 75 mph. Similar trips in our Model Y LR deliver about 2.8 - 3.1 mi/kWh (323 - 357 Wh/mi) and the Equinox EV I had for a couple years averaged 2.5 - 3.3 (303 - 400 Wh/mi). The wide range on the Equinox EV is because among the three EVs, it is far more susceptible to reduce range due to headwinds than the Model Y which is far more sensitive to headwinds than the Air. The Equinox EV got an impressive 3.3 mi/kWh on the east-bound trip with some tailwind and a horrendous 2.5 mi/kWh on the westbound trip into a strong headwind.

I also use the native navigation. When you use native navigation it tells you in miles or percentage (your choice) what you are expected to have on-board when you arrive at your destination. This estimate is constantly updated based on your driving as well as temperature and effects of wind. Coming back from Toronto yesterday after charging to 100% I drove 255 miles with 160 left. That nets 415 miles from a 100% projection of 502. Averaged 3.57 mi/kWh driving westbound into a mild headwind.

 

[L-Dude]

My experience with my 2025 Air GT has been fantastic, however some people have had problems. It is hard to say how many problem cars are out there because some of the unlucky ones post about their miseries over and over and over and over. That makes it hard to gauge exactly how reliable the car is. My sense is, from this and other auto forums I've frequented, problems tend to get overblown. That's not to diminish the bad experiences some have had with the car. It is just very hard to gauge.

My wife has a Hyundai Santa Fe hybrid, and that car has been truly great. But when I look in on the Santa Fe forums online, you'd think the car is a complete POS. It is just so hard to judge.

I can tell you with complete certainty that my Air is much more reliable and problem free than was my Audi E-Tron GT. I'm having trouble recalling any software problems I've had my Air. A lot of people seem to act like everyone thinks the software sucks but that hasn't been my experience at all. I love this car.

Oh, FWIW, I live 4.5 hours from the nearest service center. We do travel up north for a few months in the summer, and fortunately there is a SC near our place up there where I can get the annual service done. If something goes wrong while I'm down here (4.5 hours from the SC), I'm pretty sure they will come get the car and provide me with a loaner/rental. That is actually more convenient than dealing with the Audi dealer that is 45 mins from here.

TL;DR: The car has been great for me. For some others, not so good. Hard to know how many have trouble given the nature of online forums.

 

[knewman]

Being 300 miles from a service center would really make me hesitate. I've had a trouble-free experience aside from the well-documented irritations, but I've also had some proactive warranty work performed on my car. It was no sweat because I'm about 10 minutes from a service center. If I was 300 miles away it probably would have been a headache.

 

[L-Dude]

Being 300 miles from a service center would really make me hesitate. I've had a trouble-free experience aside from the well-documented irritations, but I've also had some proactive warranty work performed on my car. It was no sweat because I'm about 10 minutes from a service center. If I was 300 miles away it probably would have been a headache.

I admit I had some hesitation being so far away. But if Lucid is willing to fix my car in my driveway, or haul it back to the SC while giving me a loaner, it is actually going to be more convenient for me than my "local" dealer who is almost a 90-minute round trip from here.

 

[knewman]

I admit I had some hesitation being so far away. But if Lucid is willing to fix my car in my driveway, or haul it back to the SC while giving me a loaner, it is actually going to be more convenient for me than my "local" dealer who is almost a 90-minute round trip from here.

That's a big "if" - staffing shortages, scheduling problems, and a myriad of other issues can happen (and have been documented on these forums) to throw a wrench in that promise.

 

[jedwin]

On recent highway trips I have averaged anywhere from 3.37 - 4.14 mi/kWh in the Lucid at 70 - 75 mph

This matches my real world efficiency range as well. Given the stated efficiency is about 4.45 for my air touring, my lifetime of efficiency of around four makes me happy. That said, I rarely break 75; just occasionally to pass somebody in a timely manner.

So, getting within 10% of EPA is definitely possible, though if you want to drive more casually then he’ll probably end up 20 to 25% below EPA. In Winter here in Maine, I’m more up to get 3.1 to 3.5, so 25% or a bit more below ideal. And if you really do love going 80+, or pushing it hard on open rural roads, then yes, you will end up even lower.

As for the distance from Service, that could be a cause for concern, though the more miles the car has on it the more likely it has proven itself to be either solid or early teething pains have been dealt with. See a recent thread here on someone hitting 100,000 miles (just search “100,000”), where there’s several people affirming that maintenance costs other than early glitches have been quite minimal.

 

[L-Dude]

That's a big "if" - staffing shortages, scheduling problems, and a myriad of other issues can happen (and have been documented on these forums) to throw a wrench in that promise.

It doesn't make a difference if I am closer to an SC. If they take two months to fix a car, then they take two months to fix a car. Whether I'm nearby or far away, I'm still in a loaner/rental for that time.

 

[Nasail]

I live 1,450 miles by airplane to my closest service center. That's about 2,300 miles if you want to drive through Canada to Seattle. I was concerned about service when I bought our Air Touring here in Anchorage. We had a rear window switch go bad causing the window to roll down by itself randomly. We were able to stop it rolling down by itself by turning on the window locks. We called Lucid and they had a mobile tech fly up and replace it under warranty within a week. This was back in September of 2025. This is one of the reasons we didn't hesitate to buy another Air when our touring was totaled this past March.

Now, your experience may be different with your local mobile tech, as others have expressed, but mine was spot on delightful. Just my 2¢.

 

[COMMANDOE]

Great stuff! Thanks for all the info, I sincerely appreciate all the insights! Definitely a lot to consider.. This distance from service, service time horror stories (time to get appointment, time without car) do make me very leery and not to mention issues with Gravity. It seems to be the norm for many many Lucid owners. The question will be if i want to take a chance or go back to a Y or S

Can we get Teslas software guys over at Lucid and the Lucid engineers at Tesla!!??

Thanks alot!
Steve
Upstate NY

 

[agarner]

Based on my experience I could not recommend a Lucid. Like everyone else says, the car looks and drives great. I can't get past the issues I have had with the phone and audio. The longest I've gone without having phone or audio issues is about a week - usually less on average. I always have my Airpods with me because I never know if my phone will work in the car. My car has been in the shop a couple of times and it was a very long wait compared to any other car I've had. A couple of days ago a guy at our tennis club said he was interested in buying a Lucid and asked me about mine. Sadly I couldn't recommend the car to him. I'm hoping they fix these problems soon. Every time I can't listen to music or use my phone in the car I think, how can a luxury car not solve these basic functions?