My order experience

[LucidPez]

Are you in SoCal?

Yep. Huntington Beach.

 

[Amster]

My DA up there, Hewitt, was beyond great. All my emails were answered within a day. And he made sure my delivery was wonderful. But that was almost a year ago, so it sounds like things aren't as smooth as they were.

 

[LucidPez]

My DA up there, Hewitt, was beyond great. All my emails were answered within a day. And he made sure my delivery was wonderful. But that was almost a year ago, so it sounds like things aren't as smooth as they were.

Hewitt is the one that just refuses to respond.

 

[Amster]

Hewitt is the one that just refuses to respond.

Very strange. I thought he was the best guy ever - for any product I've bought. But I will say that if I texted CS a year ago, I'd get a response pretty quickly within an hour. I texted this Monday morning, and got an automated response that they would get in touch in 24-48 hours, which I didn't get, so I called Wednesday morning. I think all the people working up there are busier and maybe a little less focused on individuals.

 

[Chrry]

Very strange. I thought he was the best guy ever - for any product I've bought. But I will say that if I texted CS a year ago, I'd get a response pretty quickly within an hour. I texted this Monday morning, and got an automated response that they would get in touch in 24-48 hours, which I didn't get, so I called Wednesday morning. I think all the people working up there are busier and maybe a little less focused on individuals.

I hope they’re busier because of all the sales that are happening.

 

[NanoGauntlet]

Hewitt is the one that just refuses to respond.

You should also ask for the per car check service report to see what they may have needed to fix before final delivery.