You probably got within Bluetooth range and mobile key woke it up. When you wake up the car from outside of Bluetooth range using the app, that uses cellular.
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Mobile Key fixed with iOS app update?
- Thread starter RMSko
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In the Lucid App, click the person icon in the bottom tray on the right. Scroll down until you see the yellow circles area. Tap on the screen there a few times. A send ticket window pops up to send logs to Lucid.
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This. You have bad cell service in your garage. That’s why you’re having trouble waking the car up.
If you get the car on WiFi it may work better; I’m not sure if they’ve enabled sending the wake up message on WiFi or not.
But if I don’t use mobile key, the car wakes up immediately every single time. How does that mean I have a poor signal? I mean yeah it’s not a great signal, but using mobile key shouldn’t make it worse
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Does it wake up every time if you turn Bluetooth off? That would work exactly the same as not setting up mobile key.
No, it wouldn’t wake up with Bluetooth off. I unlinked mobile key yesterday evening and now my success rate is back to 100% being able to wake the car. This is so weird.
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I do not understand, lol.
Because you’re just Ken!
So we’re even! But the simple fact for my car is if I pair the mobile key, I cannot wake up the car with the app. When I completely unpair mobile key, everything works great. So it goes. Carrying the fob isn’t hard. Plus it makes opening the frunk way easier
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There's definitely something wrong, and if that's truly the case, service should take a look at your car. That's not a software bug anyone else has run into.
I am so glad I found this thread.
The last couple of weeks it seems like whenever I am home and try to wake it up (for any reason) from the app it never seems to wake up. But at work (where I for sure have really bad cell connection) it always wakes right up. It never occurred to me until this thread that this started happening at about the same time I linked my phone to my car so I could use it as a mobile key.
From the sounds of things it sounds like I can either stop using the mobile key or remove the car from my wifi. I think I am going to try the latter first.
Hope you can get around it! I have not found any improvements when the car is connected to wifi. The cell service in my house is not particularly great, but updates come in just fine on cellular.
BTW, I removed my home network wifi from my lucid air (well, had the air "forget" the network) and...the car woke up almost immediately when I was at home.
It could have been a fluke of course. i am going to try it a few more times over the next couple weeks to see how it goes. I don't actually wake the car up with the app that often but I will make a point to do it at least a few times.
It could have been a fluke of course. i am going to try it a few more times over the next couple weeks to see how it goes. I don't actually wake the car up with the app that often but I will make a point to do it at least a few times.
