Lucid Gravity 5,000 Mile Review! The Best Driving SUV Crippled By Software Annoyances

Thanks for sharing the video. Lucid tells me they are hard at work squashing bugs and improving robustness. I told them we’ll keep on top of the gravity story and update you all (and our viewers) as the car becomes more stable
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That’s him! That’s the guy!
 
Yeah, this is another overly long video, but it more or less matches my experience and feelings. @borski I think I asked before, but did your pre-release unit just not have any of the software bugs, and they all somehow got introduced before the 3.2.0 production release at the end of June? (That would be somehow more disturbing, honestly.)
 
Great video. Didn't really understand the keypad thing until seeing this. Sounds like it did not do well in the race due to the flaws.
 
Yeah, this is another overly long video, but it more or less matches my experience and feelings. @borski I think I asked before, but did your pre-release unit just not have any of the software bugs, and they all somehow got introduced before the 3.2.0 production release at the end of June? (That would be somehow more disturbing, honestly.)
It had bugs, but all were either known issues or got fixed while we had it. Mostly it was just missing some features, rather than being buggy.

Nothing show stopping though by the time we got it.
 
I’m not sure more than a few ever cared about mi/kw at all. Just mileage per charge.
It's kind of the same thing, ultimately Lucid will always have for a given footpoint: More interior space because of small motor packaging, lower cost and prices for a given range, or greater range. The metric itself customers and the consumer market are sorrily not smart enough to understand or figure out.
 
I know most people will not like this approach, seeing as they paid for everything to work; but I posit my approach for the next 3 months will be to go into my Gravity's settings and disable everything related to software that is 'fluff' and not necessary for me to drive, enjoy driving or get from A to B in the car. So, HUD, auto-unlock, door open protection, half of dreamdrive, easy entry. Will see if I can leave like 20% active so that the usage data gets back to Lucid for improvements incrementally.
 
It's kind of the same thing, ultimately Lucid will always have for a given footpoint: More interior space because of small motor packaging, lower cost and prices for a given range, or greater range. The metric itself customers and the consumer market are sorrily not smart enough to understand or figure out.
Agreed. The important point on efficiency is cost. All things equal, Lucid is able to charge less (or make more) on their vehicles due to their ability to use smaller battery sizes while matching or exceeding range of competitors, which is a major strength as customers consider EVs.

This is honestly why I think Cadillac's new EVs (Vistiq and IQ) are major flops. They simply can't be competitive on pricing (without incurring significant losses) due to the massive size of everything, including batteries.
 
it was already delayed and it's still not done. yep, a shame.

a bit interesting that Kyle said he averaged around 2.8-2.9 kWh/mi and Tom M. got ~3.3 in his 70 MPH test. though Kyle drives with a heavier foot I'm sure and I think there is a 5 vs. 7 seater difference as well.
It's mostly the AZ fall weather which was mild at 65 for that test so low drag, HVAC load and a sorted vehicle.
 
Agreed. The important point on efficiency is cost. All things equal, Lucid is able to charge less (or make more) on their vehicles due to their ability to use smaller battery sizes while matching or exceeding range of competitors, which is a major strength as customers consider EVs.

This is honestly why I think Cadillac's new EVs (Vistiq and IQ) are major flops. They simply can't be competitive on pricing (without incurring significant losses) due to the massive size of everything, including batteries.
Yes and I also think all the EVs in the 'premium' segment on 400V architecture are not going to be relevant much longer, the just can't charge well enough to compensate for heavy and inefficient. The Vistiq is still 400V, so its Model X, Model S and Rivian. At least Tesla's are very efficient and hyper optimized and mature. But Porsche, BMW, MB, Audi are all on 800V and so it most of the newer Chinese stuff, and Volvo.
 
Let’s not get ahead of ourselves with improving software when we don’t even have a CEO.
The fact that this company still has an interim CEO after almost a year shows a complete lack of leadership of the Board of Directors. It’s a disservice to the shareholders and also the interim CEO, Marc Winterhoff. I think letting Peter Rawlinson go was short-sighted as he was a good spokesperson for the brand, but someone had to answer for the lack of profitability. They need a CEO who can demonstrate leadership in fixing things and inspire confidence with the investors, owners, and employees. Someone who is good at communicating publicly with the financial and auto press.
 
So the whole high pitched sound Kyle supposedly hears coming from headlights. I hear nothing but I am in my 60s. I had both of my children in early to mid 30s listen and both could hear something very faint but only if they put their ear within a foot of the headlight and definitely not hearing anything inside the vehicle. So I am thinking that Kyle has some freakish high pitched hearing ability. Reminds me of back in early 2000s when my kids were in high school and they would download a mosquito pitch ring tone to their phones. Teens could hear the sound go off when phone range but teachers could not or at least until one had a young teacher in young 20s that still had good high frequency hearing.
 
think letting Peter Rawlinson go was short-sighted as he was a good spokesperson for the brand, but someone had to answer for the lack of profitability.
Pretty sure profitability had nothing to do with it. All these people who thought Lucid was going to become profitable by just releasing the Air and Gravity were\are fools. Lucid has said many times that the path to profitability is the mid-market.
 
From the video, Scot thinks it'll be a year before the software bugs are (mostly) fixed - Kyle thinks it'll be (better be?) less than that, like Spring, so say 6 months.

Who is right? (Could be neither)
Lucid seriously does not have the luxury of time with the Gravity software, unlike with the Air. Seems like there's a real possibility that they'll deliver 10k+ vehicles per quarter next year (currently producing 1k per week according to Marc this morning) and they simply cannot have that many cars out there with really bad software. Fortunately, as we all know, software is iterative and I don't think it's unreasonable to expect a significantly more stable experience by Spring given this is a clear focus for them.
 
Lucid seriously does not have the luxury of time with the Gravity software, unlike with the Air. Seems like there's a real possibility that they'll deliver 10k+ vehicles per quarter next year (currently producing 1k per week according to Marc this morning) and they simply cannot have that many cars out there with really bad software. Fortunately, as we all know, software is iterative and I don't think it's unreasonable to expect a significantly more stable experience by Spring given this is a clear focus for them.
I agree. I think they have 3 months max to get stability into the system before it's going to blow up in their faces even harder than it is now. They had the luxury with the Air because sedans simply don't sell as much as SUV's so gave them a longer window to fix things (plus it was their first vehicle). Lucid can't afford to have this drag out much longer. Should it be flawless in 3 months? No, but things like the black screens, random errors, HVAC arctic blast, whatever lingering fob issues remain, etc. need to be gone
 
From the video, Scot thinks it'll be a year before the software bugs are (mostly) fixed - Kyle thinks it'll be (better be?) less than that, like Spring, so say 6 months.

Who is right? (Could be neither)

look at the Air and where it's at after all these years (and the EE video) and it'll make one go, hmmmm.

I think the one saving grace for the Gravity is that they are apparently using that software stack for the upcoming midsize, so they have to give it a lot of focus.

I think once they get Phone as a Key (Paak), Apple Car Play, Tow Mode actually showing up as an option for those that have it and Terrain Mode out there, in addition to finally squashing the fob and key card issues they will be in better shape. I would think that could happen over the next quarter or two. They have a few field alpha/beta testers now after all. ;)
 
I agree. I think they have 3 months max to get stability into the system before it's going to blow up in their faces even harder than it is now. They had the luxury with the Air because sedans simply don't sell as much as SUV's so gave them a longer window to fix things (plus it was their first vehicle). Lucid can't afford to have this drag out much longer. Should it be flawless in 3 months? No, but things like the black screens, random errors, HVAC arctic blast, whatever lingering fob issues remain, etc. need to be gone
I think it's less. More like 1 month. It's super-urgent, like yesterday, that they get this new update out for Gravity. If it provides what you listed reliably, it will be HUGE for 2026.
 
So the whole high pitched sound Kyle supposedly hears coming from headlights. I hear nothing but I am in my 60s. I had both of my children in early to mid 30s listen and both could hear something very faint but only if they put their ear within a foot of the headlight and definitely not hearing anything inside the vehicle. So I am thinking that Kyle has some freakish high pitched hearing ability. Reminds me of back in early 2000s when my kids were in high school and they would download a mosquito pitch ring tone to their phones. Teens could hear the sound go off when phone range but teachers could not or at least until one had a young teacher in young 20s that still had good high frequency hearing.
It is real, but quite hard to hear I agree. Maybe software can fix it? not sure.
 
This video and discussion is the first I've heard about headlamp noise. We've not noticed it in our Gravity.

Lucid headlamps get extremely hot, and the Gravity is missing the hood vents the Air had for the purpose of facilitating airflow over them. I wonder if Lucid is using a thermostatically-controlled fan to cool the headlamps?
When I saw this video mention this I was like, "oh that's what I'm hearing, now it makes sense!" Originally thought it might be the engine or HVAC or something.

Maybe you are over 70 yo and can't hear it (fortunately?) :p
 
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