I did email [email protected] about our key fob issues.Okay, can you all stand another FOB issue? I just read 7 pages of "FOB" searches in this sw roll out but none of them exactly mirror mine. Some data:
- On 3.4.1
- Two Fobs, both on 02.35.08 firmware, further update attempts exhibit: "you're up to date" message
- One fob resides in a faraday bag, the other doesn't
- Both exhibit same behavior:
- No recognition on walk by (prior to 3.4.1, this was 100% reliable for both keys)
- Multiple pressings of unlock do nothing but, sometimes the rear hatch can be triggered
- Get in car only to receive "Key not recognized, shake fob" message.
- Shaking Fob dos absolutely nothing, zero, zilch, nada.
The only way I can drive the car is with the card key in the tray.
I've soft booted. I've hard booted. I've changed both batteries, on one, more than once. I've called the customer service folks multiple times and they always have a nice cheery, "yes I've heard of that, try this. . ." reply. Once was reboot and it seemed to recognize the fob on walk by, but that was a one time event. The damn car was so reliable before this.
So I read through the fob issues on this SW update thread, and I sense lots of unresolved problems.
My experience is the software update has made both of my fobs harder to recognize on my particular GGT. Sounds like some of you have figured out work-arounds. If there is something other than using the card key (and waiting for a new update), please let me know.
I would also like to know if many of you have submitted their experiences to the Lucid software problem report email. Happy to add another (frustrated) voice if helpful. thanks
For the key fob that resides in a Faraday bag, do you take the fob out right before you approach the car? That's the only way it works for me. And often I have to dip the fob in the Faraday bag again after arriving at my destination to get the car to lock.