- Joined
- Jan 6, 2026
- Messages
- 18
- Reaction score
- 10
- Cars
- Gravity GT, '18 Model X
Let me know how that goes. Customer care told me that they were going to push the update again. However service told me customer care is wrong and they won’t push the update again until they analyze what caused it to fail in the first place.So Customer Care said to initiate the update from the car and avoid doing it from the phone. Hopefully this works. Waiting for the update to get pushed to my car again.
I don’t know who’s right in that case, but I wouldn’t wait for an update to get pushed again. I’d call your service center and make sure that they know it failed and get an appointment scheduled just in case.