I'm wondering how your situation was resolved. We have been overwhelming disappointed with the process with BofA. I literally just received the contract this evening and the car is due to be delivered tomorrow. I'm so disgusted with the process that I am can walk away without hesitation. We too were told 11k down. The contract is for 20k down. There was not a call to discuss terms, they just email it for signature and tell us to make the payment tonight so they can deliver tomorrow.
Capitalized Cost Reduction. The amount of any net trade-in allowance, rebate, noncash credit or cash you pay: 17,500.00
that reduces the gross capitalized cost. This sounds like I'm buying down the rate. This fee was NEVER discussed. Furthermore, the lease never mentions the .99% interest rate.
Any thoughts you have are much appreciated. Glad I didn't sell my Tesla yet.