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Locked out of Gravity -

amanda said:
Have you been locked out of your Lucid Gravity with the key fob and key card and phone in the vehicle?

Have your children or any other passengers or pets been locked in the vehicle unable to get out?

Please comment on this thread if you have.

Tonight was the second instance where I was locked out of my Gravity, but this time my kids were inside. I drove home, parked in the garage, got out of the driver’s side, closed the driver’s side door and the vehicle immediately locked with a quick double honk / beep, with the fob, keycard and my phone inside, along with my two small daughters (3 year old and 5 month old).

The only reason my car was not cut open by the fire department’s jaws of life is that my husband left his key card home while on a business trip, and I was at home.

I want you to imagine this same circumstance at 3 pm, in central California where it’s over 100 degrees, with no spare key card in reach, you stop to charge your vehicle somewhere along the highway at a supercharging station, but no one else is around to even borrow their phone.

Did you know the windows of the Gravity are laminated acoustic glass so they can’t be broken out?
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Hi, @amanda. I just sent you a DM. We would appreciate learning more about your experience.
 
amanda said:
So I got out of the car and close the door, because we park in the garage, there isn’t much space and it’s necessary and natural in order to move around the vehicle.

1. I don’t believe I pressed the door handle as I shut the door, but that is quite possibly what triggered the car to lock.

2. I did press the door handles to try to unlock the car after it locked, but it did not work for me to unlock the vehicle, I believe because the keys were inside.

3. Every other vehicle with a proximity detected key will not lock when it detects the key in the car after you exit the car. This problem is very unique to Lucid.

I hear you all on being careful to keep my key fob or key card on my person at all times, but I must say that is not a foolproof solution - I actually have been paranoid and doing that (and only trusting the fob and keeping it in my pocket, and leaving the windows down or door open to prevent getting locked out) because this is the second time this has happened to me, and it scared the **** out of me the first time.

But look, I am a mom with two little ones, often solo with them, and it is common practice to keep keys in a safe place like a purse or diaper bag which ends up in the back of the vehicle.

It should not be possible for this to happen. I am so convinced of this because of the glaringly obvious safety issue that I looked for an NHTSA requirement for vehicle manufacturers - I still cannot believe one doesn’t exist, but according to Google they leave it up to the manufacturer when it comes to proximity keys. So that is one thing on my to do list now, to contact the NHTSA.

The first lock out experience I had was with my phone and the fob was in the car: it should not be possible that I could not unlock my car with my phone after locking it with my phone (when I was locked out the first time, no kid in the car because I would never leave my kid in the car and lock it).

But you can imagine a parent putting a shopping cart away at a grocery store and the kids are in the car feet away, but the car locks you out?
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All fair. I was too quick the first time because I was responding 'on the run,' but it's definitely a scary moment and I can understand that for sure. I agree it shouldn't happen, which was why I suggested the handle, etc.

If pressing the handle didn't work, it suggests that something else went wrong. That doesn't help you, but it does mean it was not the 'normal case'
 
dgib85 said:
Joined yesterday, their first post is this. Maybe I'm just skeptical 🤷 as a lot of fud is being put out recently on many forums.
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Don't do this, please. There is no reason to distrust her, and she has posted multiple times in response. Let's please assume the best in others until otherwise proven.
 
segbrk said:
Luckily I was at home, key card in hand, just doing this to see what would happen. But yes, I closed my fob in the car, it locked after a short time, and pressing the door handles did nothing. This is not just new user "FUD." I thought maybe it was a signal dead zone like the Air originally had, so I moved the fob from one of the front cup holders to the passenger seat and tried again. Same thing happened there. My fob battery is fine, proximity locking/unlocking works 100% of the time when the fob is on my person. I suspect this is the fob going to sleep. I do get the "no key detected, try shaking it" alert periodically if I just sit in the car. Maybe it would wake up and reconnect on its own eventually, but there's certainly no way to give it a shake when it's inside the car.
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Thank you for testing this. It sure does sound like an actual bug.
 
segbrk said:
Luckily I was at home, key card in hand, just doing this to see what would happen. But yes, I closed my fob in the car, it locked after a short time, and pressing the door handles did nothing. This is not just new user "FUD." I thought maybe it was a signal dead zone like the Air originally had, so I moved the fob from one of the front cup holders to the passenger seat and tried again. Same thing happened there. My fob battery is fine, proximity locking/unlocking works 100% of the time when the fob is on my person. I suspect this is the fob going to sleep. I do get the "no key detected, try shaking it" alert periodically if I just sit in the car. Maybe it would wake up and reconnect on its own eventually, but there's certainly no way to give it a shake when it's inside the car.
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Yup door handle press hasnt worked on mine since February. It’s been in service four times for the issue and they cannot fix it. I do not Know why it effects some cars and not others.
 
socktucker said:
Yup door handle press hasnt worked on mine since February. It’s been in service four times for the issue and they cannot fix it. I do not Know why it effects some cars and not others.
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@segbrk was testing a Gravity, on which the feature appears to not work if the fob is inside the vehicle.

The door handle press absolutely works on Air, though your car seems to be broken; please stay on-topic, as this thread is about Gravity, not Air.
 
If the keyfob & card key are inside the car, and the car is locked, pressing on the door handles should NOT unlock the car. I'd hate to be inside my locked car, thinking I'm safe, and have anyone be able to just touch and unlock my car!

On the other hand, if I'm standing outside my car with my keyfob in my pocket (with auto unlock set to drivers door only), I sure wish I could just push on the passenger door and have it raise and unlock. That unfortunately does not work.

@amanda, so this is not the first time you've locked your keys in your car? đź«Ł Apologies if this seems rude, but it's time for you to develop a new protocol for getting out of your car! I've done that 2-3 times in my 40 years of driving.
 
slidingmike said:
If the keyfob & card key are inside the car, and the car is locked, pressing on the door handles should NOT unlock the car. I'd hate to be inside my locked car, thinking I'm safe, and have anyone be able to just touch and unlock my car!
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Bingo!
 
@TahoeMichael I completely agree that the car should not autolock if the keys are inside (unless it autolocks when you start driving).

That would indeed be a bug.
 
slidingmike said:
If the keyfob & card key are inside the car, and the car is locked, pressing on the door handles should NOT unlock the car. I'd hate to be inside my locked car, thinking I'm safe, and have anyone be able to just touch and unlock my car!

On the other hand, if I'm standing outside my car with my keyfob in my pocket (with auto unlock set to drivers door only), I sure wish I could just push on the passenger door and have it raise and unlock. That unfortunately does not work.

@amanda, so this is not the first time you've locked your keys in your car? đź«Ł Apologies if this seems rude, but it's time for you to develop a new protocol for getting out of your car! I've done that 2-3 times in my 40 years of driving.
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You also don’t want the auto lock to take too long after getting out. Imagine walking away from the car and someone grabs your stuff inside. And agree, you don’t want anyone opening the door when you are inside.

Best would be to have the ability to set an auto lock timer, based on your preference. This can be geofenced as an option.
 
gaskiller said:
You also don’t want the auto lock to take too long after getting out. Imagine walking away from the car and someone grabs your stuff inside. And agree, you don’t want anyone opening the door when you are inside.

Best would be to have the ability to set an auto lock timer, based on your preference. This can be geofenced as an option.
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Yes but it shouldn’t be so sensitive so as to lock before you walk full stride around the car to open the door to get your kid out. I had two Teslas and that never happened.

Also to those who say just press the door handle, all that does is smoosh them in 9 out of 10 times. So I’m standing there with a kid in a locked car and smooshed in handles. That hasn’t worked reliably ina. Long time for me if ever.
 
slidingmike said:
If the keyfob & card key are inside the car, and the car is locked, pressing on the door handles should NOT unlock the car. I'd hate to be inside my locked car, thinking I'm safe, and have anyone be able to just touch and unlock my car!

On the other hand, if I'm standing outside my car with my keyfob in my pocket (with auto unlock set to drivers door only), I sure wish I could just push on the passenger door and have it raise and unlock. That unfortunately does not work.

@amanda, so this is not the first time you've locked your keys in your car? đź«Ł Apologies if this seems rude, but it's time for you to develop a new protocol for getting out of your car! I've done that 2-3 times in my 40 years of driving.
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Spoken like someone in their 60s or so (judging by your 40 years of driving comment) who hasn’t regularly dealt with little kids under modern car technology. Back in the day you never had to worry about a car auto locking when your kid is sitting in their car seat.
 
slidingmike said:
My kids are just teens now, and yes I had to deal with that as a solo dad. But I would never leave my keys in the car while I'm loading/unloading it; that's just begging for problems.
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Well I agree with you there. And as long as my phone is on the car it doesn’t happen in my Air.
 
Miami_Lucid_Man said:
Spoken like someone in their 60s or so (judging by your 40 years of driving comment) who hasn’t regularly dealt with little kids under modern car technology. Back in the day you never had to worry about a car auto locking when your kid is sitting in their car seat.
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Simple solution. Turn off auto lock. Now you no longer have to worry about the car auto locking when you're not ready.
 
doubletwist said:
Simple solution. Turn off auto lock. Now you no longer have to worry about the car auto locking when you're not ready.
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I know I could do that but the point is why should I have to in the first place? Auto lock is meant to prevent theft. So your solution is to disable that so the car doesn’t lock my kid inside it? Think about what you’re saying here.
 
Hmmm...I'm in my 60's and remember getting my daughter out of a carseat. Back then it was turn the key to stop the motor, pull 'em out and pocket those keys while getting out to walk around the car to unload the kids on the passenger side away from traffic.
Nowadays it's getting the grandkids and great grandkids out (so watch the age-ism, eh?...you'll be in your 60's soon enough!) ...and so ya, modern auto-locking tech makes this more of a thing. Men have the common advantage of having their wallet in their pocket so more likely to have the keycard already outside the car as it locks. Decades of pocketless women's clothing puts them at a disadvantage with this as they may or may not have grabbed their purse before going to help their child.

I'd have to agree with @doubletwist: turning that feature off seems like what I'd do as well but who's perfect?
Not fun to learn this could even happen the hard way if you're a mom and now can't get to your phone!

Also agree with @Miami_Lucid_Man that this shouldn't be the choice you have to make....seems it could be designed with a bit more delay.
 
LucidGravityMike said:
Coming back on topic, hypothetically speaking then what would be the best remedy? For example, is the key fob now reliable enough where one could carry the key card and fob separately to address this? Same with phone app? For example just keeping the key cards at home as a contingency.
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Have both adults install the app.
 
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