Service Update: The tech arrived as expected and removed both tires off the rear suspension and made his inspection. He found that everything was within spec and no replacement of anything was needed. Great outcome.
I would say the service has been great. I think having them call out of the blue was concerning but shows that is modern technology at work. I am thinking the old fashion dealer would have gotten a service bulletin and would have scheduled a visit some weeks away. Lucid showed up to my office to check the car was safe to drive BEFORE something terrible happened.
Yes we don't want things to happen like this, having no issues is ideal but not practical on bleeding edge technology. Something I remind myself about, "When you have nice things, things are going to happen. If you don't want things to happen, then don't have nice things."
Overall whether there was a problem or not, I am glad Lucid had my back and didn't let something cause a terrible accident. My view of this is positive, I will say I hope I don't see the service tech anytime soon.