What's new
By:

Is anybody successful in reaching Lucid for Annual Service

Golfhack said:
Brief update. Tyson's also told me that they don't perform routine maintenance on Fridays (the one weekday I'm off). I called King of Prussia. They scheduled me for same day service on Nov 6 and offered a loaner to drive around locally while I wait. It's two hours away but I'll take it. Way to go King of Prussia! Please raise your game Tyson's.
Click to expand...
I am glad to hear King of Prussia is able to accommodate you. Let me know if I can be of assistance.
 
Oh I almost forgot to post: I scheduled my 1st annual service back in July (I think). I used the app to make an appointment, and the SC (Natick) called me back to confirm what I needed and set up a date for mobile service. It turns out it was going to be rainy that day, so they bumped the service to a day later. Just so easy.

As for people being apologists, my car has been perfect for 15 months. I've never had a car that's come close to that: BMW, Benz, Audi, Caddy--no one. And it is so freakin' incredible to drive.
 
L-Dude said:
Oh I almost forgot to post: I scheduled my 1st annual service back in July (I think). I used the app to make an appointment, and the SC (Natick) called me back to confirm what I needed and set up a date for mobile service. It turns out it was going to be rainy that day, so they bumped the service to a day later. Just so easy.

As for people being apologists, my car has been perfect for 15 months. I've never had a car that's come close to that: BMW, Benz, Audi, Caddy--no one. And it is so freakin' incredible to drive.
Click to expand...
You and @socktucker are the two opposite ends of the magnet 🤣🤣🤣
 
Anyone have any luck getting a response from the Seattle Service Center? In the past they've always been very responsive, but I've sent texts, left voicemails, requested callbacks, etc. over the last week and have not heard back. Of course, there are no appointments available through the Lucid app for as far out as its calendar goes. Just trying to get 4th year maintenance and the CCV2 upgrade.
 
Unmutual said:
Anyone have any luck getting a response from the Seattle Service Center? In the past they've always been very responsive, but I've sent texts, left voicemails, requested callbacks, etc. over the last week and have not heard back. Of course, there are no appointments available through the Lucid app for as far out as its calendar goes. Just trying to get 4th year maintenance and the CCV2 upgrade.
Click to expand...
I'm guessing they are extremely busy...

If you are patient, they will eventually get back to you. If you really want an appointment date, no substitution for showing up in person.😅
 
Unmutual said:
Anyone have any luck getting a response from the Seattle Service Center? In the past they've always been very responsive, but I've sent texts, left voicemails, requested callbacks, etc. over the last week and have not heard back. Of course, there are no appointments available through the Lucid app for as far out as its calendar goes. Just trying to get 4th year maintenance and the CCV2 upgrade.
Click to expand...
Someone said it takes a few months to get an email back from them right now, but they are there.
 
You must log in or register to reply here.
Back
Top