Incompatible Tesla Chargers

[Slimeytoad]

I just for back from a 3500 mile trip through Idaho, Montana, Minnesota, N & S Dakota and Wyoming. I kept records of the charging for the trip, and Tesla chargers are almost always less expensive (there was a free city charge in Jackson, Wyoming) than anybody else.
So many of the Tesla charges are listed as “Incompatible”. Is this a Hardware issue, or is it a billing issue of setting those particular chargers up in the Lucid billing network?
If this is a billing issue, we’ve owned a Tesla Model 3 for 7 years and is there any way to charge our Lucid Gravity on an Tesla charger and charge the bill to our Tesla account?

 

[Adnillien]

So many of the Tesla charges are listed as “Incompatible”. Is this a Hardware issue, or is it a billing issue of setting those particular chargers up in the Lucid billing network?

It is a communication issue between the car and the charger. Old Tesla V2 sites have a different communication protocol than the newer V3 and V4 sites.

 

[ke2]

Doesn't the Lucid mapping software know which Tesla chargers are V2 and V3/4 and avoids the V2 chargers?

 

[Adnillien]

Doesn't the Lucid mapping software know which Tesla chargers are V2 and V3/4 and avoids the V2 chargers?

Yes it does and it will choose compatible chargers for you.

 

[Slimeytoad]

T

It is a communication issue between the car and the charger. Old Tesla V2 sites have a different communication protocol than the newer V3 and V4 sites.

Thanks. That matches with the older Tesla sites that we are used to using with our Model 3 being incompatible.

 

[Tâm]

If this is a billing issue, we’ve owned a Tesla Model 3 for 7 years and is there any way to charge our Lucid Gravity on an Tesla charger and charge the bill to our Tesla account?

As others said, it's not a billing issue, it's because older below V3 Tesla Supercharger.

For billing, you can choose plug and charge with Lucid automatically.

Or don't plug in first. Manually pull out your phone, go to the Tesla app, choose which number on the Supercharger post first then it's now Tesla billing and not Lucid plug and charge billing.

 

[drb3333]

Were you using the Lucid mapping app or a different one?

 

[Tâm]

Were you using the Lucid mapping app or a different one?

I don't think it's a question about Lucid app/map.

It's about why his Model 3 works fine with older Tesla Superchargers but not when plugging in his Gravity.

Others have answered his concerns already.

 

[Slimeytoad]

As others said, it's not a billing issue, it's because older below V3 Tesla Supercharger.

For billing, you can choose plug and charge with Lucid automatically.

Or don't plug in first. Manually pull out your phone, go to the Tesla app, choose which number on the Supercharger post first then it's now Tesla billing and not Lucid plug and charge billing.

Thanks. Your procedure for billing over the Tesla app looks like something that is interesting to try, but as you and others have educated me on - the "not compatible" issue is hardware related. Turns out that I like the way that the Lucid app keeps the billing information for later review, even when charging on a Tesla charger, so I'll keep using the Lucid billing for my Lucid.

The reason that I asked about this is because I have some routes that I often drive that have Tesla chargers that I am used to using with our Tesla that are not compatible with the Lucid and because the $ / KWH seems to be less at Tesla chargers. I'll just adapt to different chargers.

 

[Slimeytoad]

I don't think it's a question about Lucid app/map.

It's about why his Model 3 works fine with older Tesla Superchargers but not when plugging in his Gravity.

Others have answered his concerns already.

I was using the Lucid app and it seems to be good about pointing out the Tesla chargers that are not compatible.

 

[drb3333]

I was using the Lucid app and it seems to be good about pointing out the Tesla chargers that are not compatible.

Thanks for your response, and also for the extended trip report.

I am aware of the Tesla V2 limitation, but as I begin my Lucid ownership I now have to revisit which route planners are most effective. I had a preference when I owned my Model Y which I need to revisit, so your report of correct information helps with that. That was the purpose of the request.

Others have answered his concerns already.

This is not useful information; the question was for the original poster.

 

[raleighone]

So there is incompatibility due to a couple reasons: The ones mentioned here about the fatter cabled V2 chargers that won't work.

However, there are also V3 chargers that Tesla has not opened up to Lucid and are shown as "incompatible." I ran into a few of these in Omaha because I was using Waze or Apple Maps to search for Tesla chargers. There was one that was V3 that did not work with non-Teslas and luckily I had enough to get to another charger. But I watched a guy with another electric car have to get towed from this charger as it only supported Tesla. (I confirmed this with a call to Tesla.)

So if in doubt, use Lucid's nav as it will/should only show compatible chargers.

 

[drb3333]

Appreciate the info, and I would add the V2 lower 400V vs 926V needed by Lucids plays into this. The Wunderbox helps but cannot always overcome the difference.

Regardless, it is ironic that I live only a block from a dozen V2 chargers.

 

[Adnillien]

The Tesla app will also show compatible Tesla chargers and Plug share will show if a site is Tesla only or open to other EVs.

 

[Mikeaze1]

What I have found is that if the Tesla supercharger isn’t on the Tesla app under “Charge Your Other EV” then it wont work. I think it’s a software or policy issue. Tesla might only allow other EV charging where they have the HW/SW capability to bill you.

 

[drb3333]

I hear that the Tesla Superchargers at raceways are generally available only to Tesla owners (as to the policy you noted) and are not visible on the mapping because they are not classified as publically available due to their location.

 

[jbawden]

I spend a lot of time at racetracks and the Tesla SC are available to anyone and 24 hours a day (verified with track management). In fact last summer at a race at Buttonwillow Raceway in CA (near Bakersfield) we had a Tesla enter a live race track with a race going on...not only that, but going the wrong way!

 

[hwy17er]

Thanks. Your procedure for billing over the Tesla app looks like something that is interesting to try, but as you and others have educated me on - the "not compatible" issue is hardware related. Turns out that I like the way that the Lucid app keeps the billing information for later review, even when charging on a Tesla charger, so I'll keep using the Lucid billing for my Lucid.

The reason that I asked about this is because I have some routes that I often drive that have Tesla chargers that I am used to using with our Tesla that are not compatible with the Lucid and because the $ / KWH seems to be less at Tesla chargers. I'll just adapt to different chargers.

Keep in mind you will be paying a higher rate to plug and charge and get that preferred Lucid billing record vs. using a Tesla subscription (~$12.99/mo?) for the Lucid and selecting the Tesla DCFC charging post on the Tesla app, then plugging in. If you're also charging at home or basically not on a roadtrip it might be a wash; however, if I have a trip upcoming I'll get the Tesla subscription and then cancel it (it still leaves you subscribed for 30days anyway) to get the better rate for my trip. You'll easily save more than the subscription fee the first couple times you charge.

 

[RandomDesign]

Keep in mind you will be paying a higher rate to plug and charge and get that preferred Lucid billing record vs. using a Tesla subscription (~$12.99/mo?) for the Lucid and selecting the Tesla DCFC charging post on the Tesla app, then plugging in. If you're also charging at home or basically not on a roadtrip it might be a wash; however, if I have a trip upcoming I'll get the Tesla subscription and then cancel it (it still leaves you subscribed for 30days anyway) to get the better rate for my trip. You'll easily save more than the subscription fee the first couple times you charge.

Definitely this, I've been using it a lot in the last couple months as we've been away from home quite a bit. The subscription costs $14 after tax here and is totally worth it to get the discounted rates when on the road.