Thank you Bobby. I called customer care, that guy could not solve my problem. He sent me to Scottsdale service center, Issac spoke with me. Bobby hit the nail on the head but I misunderstood precisely what he was asking. I was trying to fix the problem when out and about, I was not in Park, sitting in my garage. The customer service guy told me if you hit the gas pedal twice in rapid succession, which I don’t believe I have ever done, hold mode goes away, just a heads up for anyone with this issue. So when Bobby asked if I was in park, I was not because I was at stop lights or pulled over when trying to access hold function in vehicle settings. Lesson learned is that one has to be “parked” and in park to access hold within vehicle settings. Now I have to make sure that also solved my Roll problem. I do not want Roll, ever. It is so dangerous.