Very glad they worked you in. I agree with
@Bunnylebowski that Lucid service really does their best.
it looks increasingly less likely, though, that we'll not have our car back in time for our trip next week. They told me today that they're still working with the Engineering team on some of the issues and don't have an ETA on getting the car back to us.
I'm going to get the oil changed in the trusty old Honda Odyssey to get it ready just in case. Every time I tried a Supercharger in the Gravity and found it worked seamlessly I thought, "wow, finally, an EV you can road trip in as easily as an ICE car!" Then the NACS adapter arrived for our Air, and it was a different story. It worked at the two Tesla SC's but, as I already knew, too slowly to be of any real use other than an emergency on a road trip where our first day will be 10 hours of driving not including charge stops. And both the Electrify America stations we tried with the Gravity were out of service for equipment upgrades. It seems that EA is following their usual pattern of shutting down entire stations along a major route at once instead of staggering the shutdowns. And I don't want to depend on seeking out charge stations from other providers with which I'm less familiar.
So . . . the Gravity is in the shop; the Air will stay within reach of home charging;, and we'll be keeping the Honda a bit longer than I had anticipated. In fact, I'm rethinking the plan to let it go at all once we have three Lucids in the garage. I thought the time had arrived to go all-EV in the household. Now I'm not so sure.