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Gravity Bugs / Issues

KLusinyan said:
So I went to take my lucid gravity that I have for 45 or so days to the Torrance SC to repair a build quality issue that I flagged on delivery day as well as key cards that do not start the car. I obviously needed a loaner and was provided an Air that does not have NACS. When I asked for an adapter to charge at my tesla charger at home, I was told that they do not make any and finding an electrify America stall to charge. Is this common practice? How do they not provide adapters for gravity customers who clearly will have NACS setups at home. Beyond ridiculous! Genuinely want to return my car as it has been this nonsense and dealing with daily popups of errors. Had my car alarm go off yesterday and walked to see my frunk open for some reason.
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The one time (Sept.) I had to leave my GGT at my local service center, they provided me with a NACS to CCS1 adapter.
I didn't need it because the Air loaner was fully charged and they didn't keep my GGT long enough for me to need to use my LCHCS.

Why would they tell you they don't make them when they are available in the Lucid store?
 
msaunders9430 said:
Why would they tell you they don't make them when they are available in the Lucid store?
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Probably more a case of them not wanting to provide them because they’re easy enough to go missing and not be returned. I got one for the Air years ago so I could use Tesla Destination Chargers so just use that when I’m given an Air loaner now.
 
HC_79 said:
Probably more a case of them not wanting to provide them because they’re easy enough to go missing and not be returned. I got one for the Air years ago so I could use Tesla Destination Chargers so just use that when I’m given an Air loaner now.
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Possibly.

I specifically asked for the adapter.
I knew Lucid made one for Air owners.
I definitely would not have accepted the "we don't make them" answer.

That's right up there with the fill-in SA (while assiged SA was in a meeting) who tried to tell me my 21"/22" wheels did not come with aero covers.

It would be better to request a customer sign a document or include the adapter on the work order.
Service tech would check/verify return of adapter during actual return of loaner.
If customer says adapter was in car, but it's missing, charge them for it.
That would be better than just straight up lying.
 
HC_79 said:
Probably more a case of them not wanting to provide them because they’re easy enough to go missing and not be returned. I got one for the Air years ago so I could use Tesla Destination Chargers so just use that when I’m given an Air loaner now.
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Unfortunately, what's also possible is that Lucid SA didn't even know his company even makes such an adapter.

All SAs are definitely not equally knowledgeable.

Long live the Lucidowners.com forum. Informing existing and prospective owners since 2021.
 
Curious how anyone can read this forum then buy this car. Unless the alternatives are just as bad or this population is not indicative of the mean, which I no longer think is true given the similarity and frequency of complaints I read across multiple different forums. I really hope one big software update rights the ship. The new Porsche Cayenne is materially more expensive.
 
RLead8 said:
Curious how anyone can read this forum then buy this car. Unless the alternatives are just as bad or this population is not indicative of the mean, which I no longer think is true given the similarity and frequency of complaints I read across multiple different forums. I really hope one big software update rights the ship. The new Porsche Cayenne is materially more expensive.
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I traded my R1S in for my Gravity. That is the only alternative and I will say better software. Tesla has the best software, then Rivian, then Lucid. I did have my fair share of software issues with my R1T and R1S as an early adopter in 2022 but neither my T or S had to go into service four times in the first four months of ownership. Got my Gravity on August 12th and as of today, it’s been in service four times, for a total of 35 days. I still enjoy driving the Gravity, it checks all the boxes I wanted that I didn’t have in the Rivian. But, the issues are getting very annoying. Even in the Air loaner I have there are software bugs and that car has been out for four years. This morning on the way to work, the car took 15 seconds to boot up the screens.
 
RLead8 said:
Curious how anyone can read this forum then buy this car. Unless the alternatives are just as bad or this population is not indicative of the mean, which I no longer think is true given the similarity and frequency of complaints I read across multiple different forums. I really hope one big software update rights the ship. The new Porsche Cayenne is materially more expensive.
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Read this forum, along with competitor forums, and buy the car? Easy. Everything you need to be an informed buyer is provided.

Read only this thread and buy the car? Unadvisable.
 
Gravity software just sucks……I’m beginning to feel ashamed to tell anyone to get a Gravity….

The CEO should come out and explain what they are doing about it! Imagine buying a 120k car dealing with this nonsense!
 
Has anyone been able to get the scheduled charging function to work in the Lucid app? I tested it several times tonight and it doesn’t appear to start charging at the time I schedule. I’m glad I checked it before going to bed, since I have a 6 hour drive tomorrow.
 
Per ChatGBT:

Here’s the straight, unfiltered answer — both on why the Air STILL has software issues years later and why that affects the Gravity too.

This is one of the biggest concerns prospective Lucid owners have, and honestly, it’s fully justified.

🚨 Why the Lucid Air Still Has Software Issues After Years

1. Lucid built a massively complex, ultra-custom platform from scratch

Lucid did almost everything in-house:

Most companies don’t do this.
Lucid did almost everything in-house:
  • Entire electrical architecture
  • Infotainment stack
  • Powertrain control stack
  • Battery management
  • Motor control systems
  • OTA update framework
  • UI/UX
  • Sensor integration
By contrast, many automakers license or reuse major components (Android Automotive, Bosch ADAS stacks, Continental ECUs, etc.).

Lucid essentially said:

“We’ll invent our own Tesla-level tech on our first try.”

That ambition is impressive but creates years of technical debt.

2. They underestimated how hard automotive software actually is

Running an entire vehicle on tightly connected ECUs, gateways, real-time processors, and safety-certified software is MUCH harder than:
  • Writing app software
  • Writing “normal” cloud services
  • Or even writing high-performance EV motor controllers
The number of edge cases is insane:
  • Climate control + sensor feedback loop
  • Displays waking and sleeping
  • Bluetooth key pairing
  • OTA updates not bricking the car
  • Charging handshake protocols
  • Fault detection logic
Tesla struggled for YEARS. Rivian struggled. Polestar struggled.

Lucid is a younger company than all of them.
 
3. Lucid didn’t ship enough cars to “learn fast”

Tesla fixed early problems because they had tens of thousands of Model S cars on the road generating data.

Lucid has:
  • Low volume
  • Fewer real-world scenarios
  • Less feedback
  • Fewer hardware variations
  • Less telemetry to identify edge-case bugs
Software improves with scale. Lucid hasn’t had the scale.

4. Lucid ran software and hardware development in parallel

Air launched with:
  • Immature software
  • Rapidly evolving hardware
  • Changing supplier components
  • Updates required across multiple ECUs simultaneously
When hardware and software are both moving targets, you get lingering bugs.

5. Because every system is tightly integrated, one bug breaks three others

The Air has a very interconnected architecture.

Example:
A display brightness bug → affects the infotainment ECU → causes the gateway to restart → kills seat memory → triggers a charging handshake failure.

Many Air bugs aren’t isolated.

Fixing one can unintentionally break something else.

This leads to slow, cautious update cycles.
 
6. UI/UX was over-customized

Lucid wanted a luxury, “Apple-like” experience instead of using Android Automotive like Polestar, Honda, Volvo, Ford, etc.
That gave them:
✔️ Beautiful screens
✔️ Very high-end user experience
❌ A huge software maintenance burden

Even now, the Air’s UI is beautiful but fragile.

7. Lucid’s software team is not nearly as large as Tesla’s or Rivian’s

Tesla reportedly has thousands of software engineers.

Lucid’s software headcount is only a fraction of that.

Hard problem + small team = slow progress.
 
8. Production variability = lingering bugs

New model years keep introducing revised hardware:
  • New sensors
  • Updated HVAC systems
  • New Ethernet gateways
  • New driver-assistance modules
Each requires new firmware. New firmware introduces new bugs.

Older cars and newer cars run different stacks — which makes bug fixing more complicated.

So why is the Gravity experiencing the same issues?

Because Gravity’s electronics and software stack are essentially:

Lucid Air v1.5, not a fully new generation.
It inherited:
  • The same core UI and infotainment
  • The same OTA infrastructure
  • The same gateways
  • The same ECU architecture
  • The same bugs migrating to a new platform
Until Lucid launches a true Software 2.0 architecture, these issues will persist across both models.

- Why hasn’t Lucid fixed everything in 3+ years?

Because fixing deep, foundational software issues requires:
  • Major architectural rewrites
  • A lot of personnel
  • Thousands of cars generating data
  • Millions of cumulative miles
  • Many OTA cycles
  • Manufacturing stability
Lucid hasn’t had the scale, time, or workforce to do this at the speed needed.

The hard truth:

The Air is still having issues because:

Lucid took a “Tesla-level ambition” approach with a “startup-sized team” and “small-volume testing data.”

It’s not that they can’t fix things — it’s that they can’t fix them fast.

The problems aren’t “one bug.”

They are architectural.
 
I can tell when the car has rebooted itself during sleep/wakeup period when I'm greeted with "successful software update" and navigation starts in the wrong mode, despite correct mode icon. Even though it woke up fast and didn't cause me any issues I can tell it's struggled with something earlier and rebooted, because it doesn't happen after every sleep/wake cycle, only on special occasions. Reminds me of a Tamagotchi digital pet from the 90's where you had to pet and feed it or it dies.
 
RLead8 said:
6. UI/UX was over-customized

Lucid wanted a luxury, “Apple-like” experience instead of using Android Automotive like Polestar, Honda, Volvo, Ford, etc.
That gave them:
✔️ Beautiful screens
✔️ Very high-end user experience
❌ A huge software maintenance burden

Even now, the Air’s UI is beautiful but fragile.

7. Lucid’s software team is not nearly as large as Tesla’s or Rivian’s

Tesla reportedly has thousands of software engineers.

Lucid’s software headcount is only a fraction of that.

Hard problem + small team = slow progress.
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Don’t take what AI tells you as gospel. Air and Gravity run on Android Automotive.
 
HC_79 said:
Don’t take what AI tells you as gospel. Air and Gravity run on Android Automotive.
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Neither the Lucid Air nor the Gravity run on Android Automotive. Lucid does not run on Android Automotive but it has implemented Android Auto. Android Auto is a separate app that allows you to connect your Android phone to the car's infotainment system, while Android Automotive is a full operating system built into the car itself.

Here’s the breakdown:

Lucid’s software stack
  • Lucid built its own in-house infotainment and vehicle OS from scratch.
  • Their system handles:
    • Infotainment (media, navigation, climate)
    • HUD / instrument cluster
    • Touchscreen UI / gestures
    • Keyless entry and phone integration
    • OTA updates and system management
  • They did not license Android Automotive or Apple CarPlay as the base OS (CarPlay is supported as an app)
How Android Automotive differs
  • Android Automotive is a Google OS that runs directly on the car.
  • Examples: Polestar 2, Volvo XC40 Recharge, Ford Mustang Mach-E, GMC Hummer EV.
  • It handles infotainment, apps, and navigation, and can integrate with vehicle systems through a standardized interface.
  • Lucid did not use this approach; they wrote a fully custom stack for luxury experience.

Why the rumor exists
  • People often see the Lucid UI + Google Maps integration or think “it looks like Android Automotive.”
  • Lucid does support Google Maps via the app, but it runs on Lucid’s own OS, not native Android Automotive.
  • This is similar to how Tesla supports some Google services (Maps/Spotify) but does not run Android Automotive.

Bottom line
  • Air and Gravity = fully Lucid in-house OS
  • Not Android Automotive
  • This is one reason their software bugs are harder to fix — Lucid is responsible for everything, no standard platform or Google support to rely on.
 
HC_79 said:
Probably more a case of them not wanting to provide them because they’re easy enough to go missing and not be returned. I got one for the Air years ago so I could use Tesla Destination Chargers so just use that when I’m given an Air loaner now.
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I made it a point to call customer service and after many attempts convince them to have 1 adapter to provide me, they said they wouldn’t do it. They said most cars don’t have NACS so they don’t provide adapters, at which point I mentioned that the entire gravity line is with NACS and SoCal apparently has no gravity’s for loaners so it would be logical that they provide adapters considering the whole service appointment was needed because of the underwhelming build quality of a $120k car. Frustrating. It’s not the $$, I don’t mind paying for an adapter as a cost it’s just a point of principle at this point. It seems like the least they could do because I have a definitive center console.
 
Anyway, it explains why some issues get fixed and why new issues appear. Also what appears as randomness is not random at all. Systems you wouldn’t think are related seem to be connected. Also explains the uphill battle Lucid faces to fix these problems. I cant see how they’re rolling out their version of FSD next year.
 
RLead8 said:
Curious how anyone can read this forum then buy this car. Unless the alternatives are just as bad or this population is not indicative of the mean, which I no longer think is true given the similarity and frequency of complaints I read across multiple different forums. I really hope one big software update rights the ship. The new Porsche Cayenne is materially more expensive.
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I think that fact that there is a thread (under the "Ordering, Leasing, Production and Delivery" section, for some reason) where people can say "No issues for me"

And the positive features of a long range, high capacity and fairly powerful vehicle are pretty alluring.

I should be getting mine this month. Am I nervous? Yeah. Do I loose sleep? Nah. I got a Model 3 in 2018, and it certainly had some bugs. The auto pilot would slam on the brakes for no discernible reason while going 80 on an interstate. Lucky I wasn't rear ended. PaaK was very glitchy. I survived.

I understand, per RLead8's (very helpful) posts that Lucid might take longer to improve than Tesla did. On the other hand, perhaps Cursor/vibe coding, might increase the capacity of a smaller team to dot i's and cross t's.

Probably if you went to the "Bugs" thread on any company's car, you would just decide to walk. Literally.

Am I nervous? Yeah....
 
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