Gravity Bugs / Issues

[HC_79]

I wrote about a similar problem (along with a few other concerns) a few weeks ago here:

Post in thread 'Gravity Bugs / Issues'
https://lucidowners.com/threads/gravity-bugs-issues.12738/post-285692

My service appointment is finally close (Monday 8 Sept.) and they’re telling me they’ll have to keep the car for 10-14 days due to their service backlog. The good news is i’ll be given a Lucid Air loaner car. Will be my first time driving an Air.

I don’t know why they insist on keeping cars for long periods of time at the Service Centers when they’re always busy. I’d rather them order parts etc beforehand and then collect the car when everything has arrived.

Must be logic behind the decision, just seems strange they want to keeps cars for a week or so at times.

 

[bryway]

I've been trying to figure this out too -- I thought it used to be on all the time, but now it definitely is only on when in "park". Clearly software, though.

I’m wondering if it’s intentionally off when in drive, to reduce glare on the windshield Regardless, *I* want to be the one to decide whether it’s too distracting— not Lucid engineering.

 

[HC_79]

Regardless, *I* want to be the one to decide whether it’s too distracting— not Lucid engineering

- if I want a Mercedes nightclub, let me have a Mercedes nightclub!

 

[bryway]

And people slagged on the Gravity for looking “like a minivan”. Pffft!!! No disrespect to minivans or minivan drivers (I was one for years), but people who make such comments have no idea about automotive design. Your Gravity looks nothing like the frumpy Toyota Sienna parked in front of it. The Gravity is a beautiful driving machine, and not a mere appliance.

Hear, hear!! I’ve posted this before, but it illustrates your point perfectly. A coworker parked his *actual* minivan next to my Gravity and said he couldn’t understand the minivan comparisons folks make about the Gravity.

 

[TahoeMichael]

I’m wondering if it’s intentionally off when in drive, to reduce glare on the windshield Regardless, *I* want to be the one to decide whether it’s too distracting— not Lucid engineering.

Due to the nature of the US legal system, its not clear that Lucid could escape liability for a design that caused an accident, even if it was under the control of the driver.

 

[bryway]

Our car has intermittently been showing alerts that wireless charging is unavailable. I wonder if it's just a matter of time before that, too, becomes chronic as having to use the key card to go into gear now has?

I only get that error when my iPhone slides off the contact patch of the charger (for example during spirited driving or braking). Happens quite often, but repositioning the iPhone always works for me.

 

[bryway]

Ahh sorry should have stated it. It's bonging. Dun dun dun dun dun ... Non stop.

Mine does that sometimes as well. It’s the proximity sound — the same sound it makes when parking. A reboot will clear it. Of course the car must be stationary to reboot.

 

[bryway]

I am still a solid three minutes ahead! Maybe someone at Lucid just forgot to wind their central watch…

Mine went from being three minutes ahead to being only one minute ahead now. Absolutely no idea why, but at least it’s closer to being correct.

 

[iThinkEV]

I am still a solid three minutes ahead! Maybe someone at Lucid just forgot to wind their central watch…

Mine have increased to 5 mins ahead. and GPS is .1 miles off (behind) vs what's on my phone. At this rate, I'll be time traveling soon.

-iThinkEV-

 

[iThinkEV]

I wrote about a similar problem (along with a few other concerns) a few weeks ago here:

Post in thread 'Gravity Bugs / Issues'
https://lucidowners.com/threads/gravity-bugs-issues.12738/post-285692

My service appointment is finally close (Monday 8 Sept.) and they’re telling me they’ll have to keep the car for 10-14 days due to their service backlog. The good news is i’ll be given a Lucid Air loaner car. Will be my first time driving an Air.

did you book service @ Milbrae?
I was trying to do it via the app, and everything within 2 months is greyed out for me. I didn't try calling for an appointment, figure the app might be the best option. thx.

-iThinkEV-

 

[californiaboy935]

did you book service @ Milbrae?
I was trying to do it via the app, and everything within 2 months is greyed out for me. I didn't try calling for an appointment, figure the app might be the best option. thx.

-iThinkEV-

Try calling. I find that’s the best way, sometimes SC’s calendars can change quickly with people who forget their appointments.

 

[Ron_Burgundy]

I only get that error when my iPhone slides off the contact patch of the charger (for example during spirited driving or braking). Happens quite often, but repositioning the iPhone always works for me.

I get it while my phone is charging on the pad. It IS charging and everything is fine. Just a glitch.

 

[Ron_Burgundy]

did you book service @ Milbrae?
I was trying to do it via the app, and everything within 2 months is greyed out for me. I didn't try calling for an appointment, figure the app might be the best option. thx.

-iThinkEV-

This is what Tysons does too. All greyed out and have to call. I actually think it’s because they’re trying to triage and manage the calendar versus just letting folks book for relatively minor issues. But it is also a little odd they don’t say it…

 

[hmp10]

Hear, hear!! I’ve posted this before, but it illustrates your point perfectly. A coworker parked his *actual* minivan next to my Gravity and said he couldn’t understand the minivan comparisons folks make about the Gravity.

View attachment 32223View attachment 32224

We park our Gravity next to our Honda Odyssey minivan in our garage. Ain't the tiniest risk of confusing the two. The vibe I get from the Gravity is more what I got from our Audi S6 Avant and from the Dodge Magnum SRT-8 wagon. It's why I think the insurance companies are spot on by classifying the Gravity as a "sport wagon".

 

[hmp10]

I don’t know why they insist on keeping cars for long periods of time at the Service Centers when they’re always busy. I’d rather them order parts etc beforehand and then collect the car when everything has arrived.

Must be logic behind the decision, just seems strange they want to keeps cars for a week or so at times.

I thought they should do this, too, which is why I asked them to have a TCU on hand when our car arrived at the Service Center should it be needed to fix our GPS system. They refused, saying they first had to diagnose the software of the system in case the problem emanated from there. I think so much of the hardware in Lucids (and many modern cars) has a software element that this will become more common.

There are also indications that a lot of Gravity parts are in short supply even for the production line, so I think it might be a while before Service Centers will be stocking many Gravity parts on site.

I know for a fact that the mobile techs, who keep frequently-needed Air parts on hand in local storage units, have zero Gravity parts on hand.

 

[Bunnylebowski]

I thought they should do this, too, which is why I asked them to have a TCU on hand when our car arrived at the Service Center should it be needed to fix our GPS system. They refused, saying they first had to diagnose the software of the system in case the problem emanated from there. I think so much of the hardware in Lucids (and many modern cars) has a software element that this will become more common.

There are also indications that a lot of Gravity parts are in short supply even for the production line, so I think it might be a while before Service Centers will be stocking many Gravity parts on site.

I know for a fact that the mobile techs, who keep frequently-needed Air parts on hand in local storage units, have zero Gravity parts on hand.

Natick service center in Mass does not keep the car while waiting for parts unless it’s not possible for them to know what parts are needed until the car is in house. Recently my nose lamp failed on my Air, so they didn’t take my car until they got the part because it’s not a common one to have on hand and it would have been silly for them to waste a loaner when they didn’t have the part yet. Of course when they tested it on my car they discovered the part sent to them was defective so I had to wait for a new one but even then they fixed my car in under a week. They’re very busy there too, but still manage to be quick, and that’s with their own techs driving an hour both ways to switch my car out, like all that stuff is very time consuming. I don’t know about other centers but they really do a stupendous job at Natick with their scheduling, like your car is not gonna sit there not being worked on unless they’re waiting for engineering or had an unanticipated parts issue. It only took them 2 days to solve my HVAC problem and it was very complex troubleshooting, and they didn’t need to replace the HVAC.

 

[hmp10]

Natick service center in Mass does not keep the car while waiting for parts unless it’s not possible for them to know what parts are needed until the car is in house. Recently my nose lamp failed on my Air, so they didn’t take my car until they got the part because it’s not a common one to have on hand and it would have been silly for them to waste a loaner when they didn’t have the part yet. Of course when they tested it on my car they discovered the part sent to them was defective so I had to wait for a new one but even then they fixed my car in under a week. They’re very busy there too, but still manage to be quick, and that’s with their own techs driving an hour both ways to switch my car out, like all that stuff is very time consuming. I don’t know about other centers but they really do a stupendous job at Natick with their scheduling, like your car is not gonna sit there not being worked on unless they’re waiting for engineering or had an unanticipated parts issue. It only took them 2 days to solve my HVAC problem and it was very complex troubleshooting, and they didn’t need to replace the HVAC.

I've had similarly great service, first from the Riviera Beach Service Center near West Palm Beach and then from the Miami Worldcenter Service Center when it opened a bit closer to us.

I think one of the reasons they are taking Gravities in before ordering parts is that they are still so unfamiliar with them and just need some time to verify that what might seem to be the obvious source of the problem is, in fact, its source.

 

[jrreno]

I've had similarly great service, first from the Riviera Beach Service Center near West Palm Beach and then from the Miami Worldcenter Service Center when it opened a bit closer to us.

I think one of the reasons they are taking Gravities in before ordering parts is that they are still so unfamiliar with them and just need some time to verify that what might seem to be the obvious source of the problem is, in fact, its source.

We did our test drive at West Palm but I noticed on the lease quote it states delivery at Riviera Beach.