If it went to production the day after you ordered, you must’ve gotten a car they were already building. Did you work with an SA for that? Did you know when you ordered it would immediately be in production? Sounds like it was already in production…
SA showed me a gravity that was going to production on November 1st for which VIN was available, he then requested the VIN to be attached to my order and it got assigned. J am still seeing it is in Production. MY SA tells me that it is out of assembly line now, but I do not see that status.
Don't be surprised if your next notification is that your vehicle has arrived at the delivery center. I ordered mine in May. I went to Newport Beach for a test drive on Aug. I was later told that there is a vehicle that was in queue for production but I had to add the technology and tow package upgrade so I did. Next notification I got from my SA was on Oct 4 that it has arrived at Costa Mesa and can be delivered in a week. No updates in my dashboard in between. Unfortunately, it didn't pass inspection and took over a month to fix. It was finally delivered yesterday Nov 9. They problem was with the taillights not turning on and a battery had to be ordered and replaced.
oof. at least they caught it, I could have tail lights out and never know it.
What testing they do at the factory? Can we trust them?
My SA told me that there was a software problem that made the taillight inoperable. Why that would take a month to resolve, I had no idea. Later on, I was told that it was a hardware issue. The 6 Volt battery (?) had to be ordered and replaced. I think this makes a little more sense why it took a month. Delivery was set on Nov 9. Costa Mesa called me on Nov 8 at about 200 pm to inform me that the car was picked up and will be delivered the following day. Nope! He called that night at 800 pm to let me know he will be arriving before midnight.
We don’t know what is done at the factory. My sense is if they knew a specific car had a specific issue, they wouldn’t deliver it. It’s a pain for them and causes issues for their service team and additional costs to the company. The issue they seem to be having is the cars have issues after NOT having issues for a long time. That is, they’re not predictable.
The point I am trying to make is that issues like a non-functional tail light or a 6V battery problem are basic items that should be addressed before the vehicle ever reaches the studio. I placed this order because I trust the company and the product. I will be the first Grand Touring customer in the Pittsburgh, PA area, and that trust matters. My concern is about the quality assurance process, not the company itself. I understand that vehicles are held back when issues are identified, but if QA is not catching these problems early, the company ultimately bears a higher cost and the customer experience is impacted.
Yeah, you noticed the statement from SA had two key modifiers “try” and “majority”. My gut instinct would be that orders placed up through June 2025 have a “decently hopeful” chance of delivery by year end. July orders in the maybe category and August or later, most likely not for delivery this year. But agree with your YMMV. Probably be some April/May orders that will miss year end and some August/September orders that may slip in before year end.
Nothing against the poster here, it’s just been a common challenge.
Now that my GGT is finally in production, I have stopped my regular daily search of the inventory page. Nice to have that 10-15 minutes a day back.
Curious to see when you hear something from your SA and receive your car.Status changed to "Preparing for Delivery" literally 20 minutes after I posted
Thanks for the advice, unsolicited or solicited, welcome all the same - I wasn't going to switch (I had read the same guidance on the forum) but what pushed me over the edge was that the new VIN was already factory gated and the initial VIN was still stuck in QC (for 6+ weeks). I saw it as a win-win for me - avoid a car that failed QC and sat there and also benefit from 1.5 months of manufacturing maturity.
