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Frightening Breakdown, Horrible Service

Guests are just lurkers that cannot post. You have to be a member to post. A lot more people read the forum than post on it.
 
Buffalo Bob said:

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Active members or supporting members?

Those 38 are just members, of whom some may be active and some may be supporting. Another interesting data point is that @SaratogaLefty and I are the only two verified owners that have replied to this thread thus far.
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You missed counting mine! 😎
 
tonybot said:
I am so sorry to hear about your troubles. I am also based out of North Texas and it is high time we have a service center here, given we have the highest share of Lucid vehicles in the entire state. Were they able to give you a Lucid vehicle as the loaner?
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I'll second that notion that north Texas needs a true full-fledged service center. We were supposed to have one already (though the location they chose--and started renovating--near downtown Dallas had structural issues and they had to cut their losses and abandon it. They do have a "quasi-service center" which is an arrangement with Sewell in Ft. Worth that has a car lift and can do most things the service center in Houston can do (I think short of replacing a battery pack). They just got the machine in a few weeks ago to calibrate the dream drive sensors which is a bonus. I'm told they are looking into opening one in DFW in the near-ish future--possibly in the Grapevine area. Time will tell but it can't come soon enough!
 
Mick said:
First time it was to replace the battery which was not performing well. Second time was to replace the Drive Assist, which stopped working out of the blue one day.
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If you have a rental, why fret. Go drink a beer and cool down.
 
On the PA turnpike today I saw a tall column of smoke on the horizon. I thought " I hope that's not on the turnpike", then as I got closer and realized it was on the turnpike: "I hope that's not a lithium battery fire". but the smoke was black so I knew it was likely petroleum.
Then a fire truck passed on the shoulder. Lots of heavy trucks started moving to the left as traffic slowed. Then I saw another fire truck speeding in the oncoming shoulder. Traffic started crowding-up but kept moving...I imagine that like me most were trying to get past the fire before they shut down both sides of the turnpike.
Turned out to be one of those Chrysler PT Cruisers fully engulfed in flames.
1766463097718.webp
like this, only real.

It was really burning well. It was in fact a glorious Valhalla-type fire.

Driver was standing about 20 meters away with hopeless look. It was cold and he was not dressed for it. I think he was warming himself by his car fire.
I had to smile = such an ugly vehicle and such an appropriate ending. Nobody was injured. It looked like he'd made it safely to the shoulder before it got really bad. It had a commercial wrap but too far gone to see what company it was. Pity = good advertising opportunity gone up in smoke.

I've seen a few car fires = every one gloriously and enthusiastically burning with nasty black smoke and orange flames. All of them ICE. Last one I saw was a newish BMW 5-series on Rt 80 near Allentown. They burn well! Again, driver was standing nearby with a hopeless, resigned expression. Again, no accident, just spontaneous combustion.

ICE vehicles= sometimes they catch fire for no apparent reason.

I tell people who ask me advice on EV fires : " Don't be an idiot: hold your phone horizontally. "

Be happy that all you have are warning lights that there is a software glitch. This is a feature, not a bug.
 
Unmutual said:
Because not all of us want to be "verified" in order to post. It's pretty easy to tell who has a car and who doesn't. I don't know why we pay so much attention to people who join the forum just to bitch about their cars and/or service experience.
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And some of us filled out the verification form and have yet to be marked as verified.

The folks who run the forum are volunteers. Sometimes there's too little time in the day.
 
tonybot said:
I am so sorry to hear about your troubles. I am also based out of North Texas and it is high time we have a service center here, given we have the highest share of Lucid vehicles in the entire state. Were they able to give you a Lucid vehicle as the loaner?
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No, I have a Hyundai rental car that they are paying for.
 
Buffalo Bob said:
I am not trying to stifle anybody's valid issues, but the reality is that there are people who have a reason for spreading FUD about a company on forums such as these, and they often manifest themselves in the waning days of a company's fiscal quarter, as is the case right now. Make no mistake that posts such as this, even when not intended as such, will be a reason for some people to change their minds about Lucid. I concede that I may be in the minority, but especially because of totally damning post titles such as this, however valid they may be, I think the bar should at least be high enough to let us know that the person creating the post actually possesses the vehicle that they are complaining about.

I also don't get the privacy argument about the inherent risks of providing the forum admin with a (not to be published) verified owner VIN. I think far more privacy concerns arose when you gave the admin your email address. Perhaps we can at least 'agree to disagree'
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Cosmo Cruz said:
On the PA turnpike today I saw a tall column of smoke on the horizon. I thought " I hope that's not on the turnpike", then as I got closer and realized it was on the turnpike: "I hope that's not a lithium battery fire". but the smoke was black so I knew it was likely petroleum.
Then a fire truck passed on the shoulder. Lots of heavy trucks started moving to the left as traffic slowed. Then I saw another fire truck speeding in the oncoming shoulder. Traffic started crowding-up but kept moving...I imagine that like me most were trying to get past the fire before they shut down both sides of the turnpike.
Turned out to be one of those Chrysler PT Cruisers fully engulfed in flames.
View attachment 35341 like this, only real.

It was really burning well. It was in fact a glorious Valhalla-type fire.

Driver was standing about 20 meters away with hopeless look. It was cold and he was not dressed for it. I think he was warming himself by his car fire.
I had to smile = such an ugly vehicle and such an appropriate ending. Nobody was injured. It looked like he'd made it safely to the shoulder before it got really bad. It had a commercial wrap but too far gone to see what company it was. Pity = good advertising opportunity gone up in smoke.

I've seen a few car fires = every one gloriously and enthusiastically burning with nasty black smoke and orange flames. All of them ICE. Last one I saw was a newish BMW 5-series on Rt 80 near Allentown. They burn well! Again, driver was standing nearby with a hopeless, resigned expression. Again, no accident, just spontaneous combustion.

ICE vehicles= sometimes they catch fire for no apparent reason.

I tell people who ask me advice on EV fires : " Don't be an idiot: hold your phone horizontally. "

Be happy that all you have are warning lights that there is a software glitch. This is a feature, not a bug.
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This was not just “warning lights”. This was the car shutting down and coming to a complete stop in the middle of the road without giving any time to get to safety. I repeat that had this happened on the highway, me and my entire family would likely be dead.
 
I’ve now finally heard from service that there was an inverter failure in the rear drive unit which caused the issue. Has anyone had this before? I’d love to understand how common this is and if other cars responded as mine did once it happened.
 
Mick said:
I’ve now finally heard from service that there was an inverter failure in the rear drive unit which caused the issue. Has anyone had this before? I’d love to understand how common this is and if other cars responded as mine did once it happened.
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glad they figured it out
havent read about anyone else having the issues so I don't suppose its too common
the most common hardware issues I've seen are the steering wheel assembly (which I had replaced) and the center console not working (recognizing key card)
 
Mick said:
I’ve now finally heard from service that there was an inverter failure in the rear drive unit which caused the issue. Has anyone had this before? I’d love to understand how common this is and if other cars responded as mine did once it happened.
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There have been a handful of rear drive unit/inverter failures. I think that you are the first to report total loss of power. Others have performance degradation and inability to charge at Tesla Superchargers because the voltage boost circuit was not working. Your failure mode may be different than other owners. I have heard that Lucid understands the issue and is working on a fix.
 
Mick said:
This was not just “warning lights”. This was the car shutting down and coming to a complete stop in the middle of the road without giving any time to get to safety. I repeat that had this happened on the highway, me and my entire family would likely be dead.
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Hello, @Mick. It is quite frightening to imagine the experience that you have reported. You responding to my post with the above statement suggests that you may think I'm trying to minimize it, and I am not. I am simply asking that you address any doubt about the veracity of your statements by documenting your ownership of the vehicle in question.

Were this incident happen to me, one of my very first steps would be to report it to the NHTSA (National Highway Traffic Safety Administration). I hope you have taken that important action, as well as any other steps that they suggest. As part of that process, I'm fairly certain that they will ask you for your VIN information.

Although becoming a verified owner on this forum would understandably be way down your priority list, I do think it would be nice as a public service to do so.

I hope everything works out for you as best as possible.
 
Mick said:
I’ve now finally heard from service that there was an inverter failure in the rear drive unit which caused the issue. Has anyone had this before? I’d love to understand how common this is and if other cars responded as mine did once it happened.
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It was common with Air.
 
Buffalo Bob said:
Hello, @Mick. It is quite frightening to imagine the experience that you have reported. You responding to my post with the above statement suggests that you may think I'm trying to minimize it, and I am not. I am simply asking that you address any doubt about the veracity of your statements by documenting your ownership of the vehicle in question.

Were this incident happen to me, one of my very first steps would be to report it to the NHTSA (National Highway Traffic Safety Administration). I hope you have taken that important action, as well as any other steps that they suggest. As part of that process, I'm fairly certain that they will ask you for your VIN information.

Although becoming a verified owner on this forum would understandably be way down your priority list, I do think it would be nice as a public service to do so.

I hope everything works out for you as best as possible.
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Actually it was user error from a mobile device which caused me to reply to both your post and another. I was not even aware of the process to become verified. I have just submitted the info to the site admins so hopefully I will have the purple banner under my name soon.

I had not thought to contact the NHTSA so that is a good suggestion.
 
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