Engineering Explained. This is bad.

I now feel ashamed to be driving a Lucid…..wonder how many are looking at me and showing pity on me for buying a car with all these issues…..even though my car hardly has any issues….

Used to feel proud, now ashamed….listening Marc Winterhoff?

And they want to go into robotaxis? in their dreams!
Why would I care what other people think of my car choice?
 
Let's all take a step back for a minute. We have great cars. Perfect? Absolutely not. Crappy? Absolutely not! We are the early adopters and all want the company to succeed. This video highlights bugs. It DOES NOT indicate that the car sucks or that the company sucks. It's opportunity for improvement which will lead to better cars, more sales and improved stock price. Don't get carried away.
 
Yeah, but consumer sentiment affects the stock price, no? Poor sales…..

I bet you with this one negative video, they lost all the sales bump from Timothee Chalamet, so that’s couple of 10’s of million down the drain…..good job Lucid!
Yeah, so my wife came to me about buying stock for our 2 grandson’s (newborn and 3) for Christmas and suggested Lucid. I paused for quite a while and then said, why not. We are only talking about a couple hundred bucks for each. 15-20 years from now it will either be worth nothing or 10+K. I can see that discussion 20 years from now when they ask “So what is up with this Lucid Stock.” My wife will either say “Your Gramps saw the future and we made a bold choice on your behalf” or she might say “Your Gramps hand this hairbrained idea about this new fangled car company, Go google Lucid to see what happened.”

But hey, their father (my son) made the decision about 10 years ago ago to sell $700 of stock my mom had bought him over the years (in safe stocks like GE, Disney, etc.) and buy Tesla. Now it is worth close to $20k.
 
I wouldn't let this deter you from pulling the trigger on a Gravity. I've had mine since June and have a few software quirks. Certainly nothing in the dealbreaker category and I would still buy this car again. That being said, my experience has been overwhelmingly positive (unlike some others on here--not sure if I just got lucky with my particular vehicle).
I think I’m in the same boat as you. My experience has been overall positive and would I buy it again? Still leaning towards yes but for the first time ever with Lucid it’s moved from a hard yes to now having to think about it.

When it works, the Gravity truly is a great car. The thing that is irking me the most is the silence. Peter had the guts to apologize to owners in the early days with Airs initial software launch issues but where’s Marc in all this? The issues the Gravity is experiencing is beyond staying silent and hoping people will go away. Marc needs to apologize and explain what they’re doing and when things are going to start improving.
 
Let's all take a step back for a minute. We have great cars. Perfect? Absolutely not. Crappy? Absolutely not! We are the early adopters and all want the company to succeed. This video highlights bugs. It DOES NOT indicate that the car sucks or that the company sucks. It's opportunity for improvement which will lead to better cars, more sales and improved stock price. Don't get carried away.
Yes, but many owners are playing the same fiddle from last 4 years and the progress was minimla.

When i am at Lucid owners meetup, 100% of owners talked about software issues, especially key’s, profile cameras and more basic. And this are still the same even after more than 2 years.

And no, Lucid is not listening to owners, reviewers, media or anyone. In 4 years you can build ca company, a car , a spacecraft but Lucid is unable to perfect few basic’s. But Kudo’s they nailed HandsFree as far as i see.
 
Let's all take a step back for a minute. We have great cars. Perfect? Absolutely not. Crappy? Absolutely not! We are the early adopters and all want the company to succeed. This video highlights bugs. It DOES NOT indicate that the car sucks or that the company sucks. It's opportunity for improvement which will lead to better cars, more sales and improved stock price. Don't get carried away.
How long can we realistically continue to say this though? Lucid has had cars on the road for 6 years and cars in production for probably 8-10. At some point, we can’t continue to hide behind “early adopters”. I predicted this meltdown would happen 2 years ago when I got my DE. I stressed user experience was poor 2 years ago and that’s what really matters to consumers. It’s a great car and that’s why I drive it as it truly has no replacement but it’s also a huge headache on the software side.
 
Let's all take a step back for a minute. We have great cars. Perfect? Absolutely not. Crappy? Absolutely not! We are the early adopters and all want the company to succeed. This video highlights bugs. It DOES NOT indicate that the car sucks or that the company sucks. It's opportunity for improvement which will lead to better cars, more sales and improved stock price. Don't get carried away.
It pretty much indicates that the company sucks.
 
I agree with his nitpick on the force it takes to get a can out of the cup holder, I’ve had to on multiple occasions slowly wiggle a can of soda or a plastic cup out of it so that it doesn’t spill all over the place if I were to just yank it out of the cup holder.
It's even worse in a Gravity as pushing a bottle into the cup can supposedly pinch the wire harness inside the tray.
When I first encountered this issue I thought my water bottle was the wrong size, so I bought Lucid bottle from their accessories store, but it didn't help.
The tray creaks and bends under the pressure it takes to put the bottle into the cup, so I just stopped using it altogether.
I also considered getting there with exacto knife and shaving off those rubber bumps to make it work properly.
 
I think I’m in the same boat as you. My experience has been overall positive and would I buy it again? Still leaning towards yes but for the first time ever with Lucid it’s moved from a hard yes to now having to think about it.

When it works, the Gravity truly is a great car. The thing that is irking me the most is the silence. Peter had the guts to apologize to owners in the early days with Airs initial software launch issues but where’s Marc in all this? The issues the Gravity is experiencing is beyond staying silent and hoping people will go away. Marc needs to apologize and explain what they’re doing and when things are going to start improving.
I agree that Lucid needs to publicly address the video and software issues. Are you hearing this @Nick.Twork? They need to own the issues and instill confidence that they are fully aware of all the issues and the ramifications of them (and the need to fix them quickly). The first step to recovery is to admit that you have a problem.

Transparency (rather than secrecy and silence) goes a long way towards regaining and holding on to public trust. The public is also more forgiving and tolerant if they know the company is aware and actively working to improve things. When there's silence, the mind wanders--often towards the worse--and people think the problems are being ignored and swept under the rug and won't ever get fixed.
 
Why would I care what other people think of my car choice?
I just hate it when people show pity……horrible feeling…..makes me not enjoy my car…isn’t it a bit like driving around in a Fisker after that Marques Brownlee video? I would feel bad for anyone driving a Fisker after I saw that.
 
I agree that Lucid needs to publicly address the video and software issues. Are you hearing this @Nick.Twork? They need to own the issues and instill confidence that they are fully aware of all the issues and the ramifications of them (and the need to fix them quickly). The first step to recovery is to admit that you have a problem.

Transparency (rather than secrecy and silence) goes a long way towards regaining and holding on to public trust. The public is also more forgiving and tolerant if they know the company is aware and actively working to improve things. When there's silence, the mind wanders--often towards the worse--and people think the problems are being ignored and swept under the rug and won't ever get fixed.
I’m actually glad this video came out, lights a fire under Lucid executives…..
 
I just logged on to see what everyone's comments are, and wanted to provide some insight into my research on gravity. I genuinely enjoy EE videos, so this video really hit the spot.

Here's my experience after 22k miles of driving the AGT, and while searching for an alternative to it after selling the vehicle. I test-drove the Gravity in Vegas when they set up a demo drive event. Lucid essentially sent four employees from AZ to do the event, none of whom knew very much about the vehicle. They have no idea if Halo was working, and they ALL repeated to me that AirPlay and Android Auto are already working, just like the air. It blows my mind how you can send 4 individuals who know very little about the vehicle to another city without doing any kind of basic training. I have very little confidence in Lucid's management.

I can only speak for myself here, but I did experience everything Fenske experienced, and after a few months, I just kind of got used to it. It's tolerable. I mainly sell to upgrade to an SUV (also a bit scared of out-of-warranty repairs) because a Sedan just isn't practical for me anymore. While doing the research on buying an SUV, I test drove every single EV SUV out there, and stupidly, ended up with a Model X again. I dislike Elon as much as any other person, but god damn, did I miss the smooth software after a few years of Lucid. Gonna get a lot of heat for this, but there isn't another EV out there with the price and software as good as theirs (is it luxurious, no, but good enough for the price). My opinion before I get yelled at again on here, lol. I've had a Tesla since 2013 and switched to Lucid in 2023. It wasn't exactly a fun transition, but I got used to it. However, that doesn't mean I want to keep tolerating it. I really don't foresee a lot of people tolerating it as their first EV when there are so many options out there now. But what do I know?
 
I just logged on to see what everyone's comments are, and wanted to provide some insight into my research on gravity. I genuinely enjoy EE videos, so this video really hit the spot.

Here's my experience after 22k miles of driving the AGT, and while searching for an alternative to it after selling the vehicle. I test-drove the Gravity in Vegas when they set up a demo drive event. Lucid essentially sent four employees from AZ to do the event, none of whom knew very much about the vehicle. They have no idea if Halo was working, and they ALL repeated to me that AirPlay and Android Auto are already working, just like the air. It blows my mind how you can send 4 individuals who know very little about the vehicle to another city without doing any kind of basic training. I have very little confidence in Lucid's management.

I can only speak for myself here, but I did experience everything Fenske experienced, and after a few months, I just kind of got used to it. It's tolerable. I mainly sell to upgrade to an SUV (also a bit scared of out-of-warranty repairs) because a Sedan just isn't practical for me anymore. While doing the research on buying an SUV, I test drove every single EV SUV out there, and stupidly, ended up with a Model X again. I dislike Elon as much as any other person, but god damn, did I miss the smooth software after a few years of Lucid. Gonna get a lot of heat for this, but there isn't another EV out there with the price and software as good as theirs (is it luxurious, no, but good enough for the price). My opinion before I get yelled at again on here, lol. I've had a Tesla since 2013 and switched to Lucid in 2023. It wasn't exactly a fun transition, but I got used to it. However, that doesn't mean I want to keep tolerating it. I really don't foresee a lot of people tolerating it as their first EV when there are so many options out there now. But what do I know?
I get it. I have two Teslas, drove mine while the Lucid and loaner Lucid were in service. The Lucid is such a nicer car, except when it’s not. Tesla did a good job knowing what consumers want: ease of use, easy to charge, no hassles. Most consumers don’t care, and never had, about what’s under the hood. Lucid on the other hand built a car to please the people building it. Amazing engineering, sure, but the broad market doesn’t buy cars based on that. It’s like Harley vs Yamaha, Yamaha is better bikes but more people buy Harley. A few other things Tesla does well made Lucid look so bad. Dolby Atmos….okay is that still a thing? Nobody cares about that! Just give the stereo some bass! The drive units are really small…cool why does the door not open forever and I can’t wake the car up from the app? They prioritized the wrong things, which points to a leadership failure somewhere. It’s a damn shame too because literally every hardware part of the Lucid is better, except the bad stuff, which is really bad.
 
What baffles me is the range of good/bad experiences with the cars. My car (2023 AGT) has been well behaved. I've seen a few glitches, but nothing like what he's reporting in his video. And I'm sure what he is saying is right. But software is software, and the cars are running the same versions (albeit on some different hardware) so it's hard to explain the variances. Coming from 3 Teslas, I had plenty of bugs and reboots, but generally, over time their software has gotten excellent and reliable.

Even tho many of us are satisfied with our cars, at least an equal amount are unhappy with the software and it's reliability. This should be a 3 alarm fire for Lucid, because word of mouth can make or break a product. It would be nice to get a statement from Lucid management about what their plan is and it should have some solid bullet points. Not vague sentiments. The word 'robust' should never appear.
From my perspective, as someone who is on the verge of taking delivery of a Gravity, the uncertainty about whether you get a "good" car or a "bad" car is a huge part of the problem. This isn't some $200 purchase that I can just shrug off if my expectations aren't met. It's a $120K purchase where I probably immediately lose $25K (or more) if I have buyer's remorse and try to sell it. I know that there are a bunch of people on this forum who report being satisfied with their Lucid. Obvious there are some who wish they'd never bought. The inability to accurately gauge the proportion means that I cannot assess how much of a risk I might be taking by buying one myself.
 
The service centers are already overwhelmed
Most definitely. I am in a major metro area with two Studios AND a service center, and I cannot get a hold of someone to schedule my annual maintenance appointment for …. February! Via phone calls (the app is useless, as it shows zero availability for the next four months). Nobody returns my calls.

Sales “team” is even worse. I asked a simple question on a Gravity Grand Touring, a vehicle costing over $100K in my chosen configuration. My rep who I got my Air last February, is not responsive to my emails. He probably quit. I sent an email to the general Sales email address. Zero response for the past six days. Say what you want for traditional dealerships, but you hear almost instantly when inquiring on a new car purchase. Let alone a “luxury “ car most of US public cannot afford.

All this to say, it’s impossible Lucid can handle a high volume affordable price vehicle purchase and service mechanism. Absolutely zero.

In my line of work, we call these “company” types “Micky Mouse” companies. It’s not been even one year since my lease, and I am starting to question my decision. Thankfully, I am just leasing.

If you are a Lucid shareholder, you should be praying for a significant delay for the Earth. If it gets released to the mass market with these problems, Lucid is done - especially if the Rivian R2 hits around the same time.
Rivian R2 is being launched next year. I don’t think Lucid midsize is ready before 2027 (or even 2028). Lucid is already late to the party. And most importantly, with our current regime’s attitude and laws on outright removal of any fuel efficiency requirements, as well as our Glorious Leader’s hate for any clean energy/ tech anything, the piece of the pie for EVs is getting smaller every day here in our land of the free home of the brave
 
I now feel ashamed to be driving a Lucid…..wonder how many are looking at me and showing pity on me for buying a car with all these issues…..even though my car hardly has any issues….

Used to feel proud, now ashamed….listening Marc Winterhoff?

And they want to go into robotaxis? in their dreams!
Geez man...sell your Lucid and move on.
One high-profile man's opinion on his bad ownership experience does not define Lucid as a company, or your specific ownership.

Everyone's mileage varies;
 
As a shareholder, I find this video to be distressing, but very justified. Surely Lucid must understand the importance of keeping major influencers like Fenske happy, instead of wasting money on pointless ads with Chalamet. Lucid needs to debug their software, in particular the keyless entry that has been a gripe from every reviewer for years and now seems to be an issue on the Gravity as well. Winterhoff should on the phone with Fenske today to assure him that Lucid will address the issues with his car.
It seems he did reach out to Lucid about the glitches he was seeing, and pretty much just got a "shrug" in return.
 
Why would I care what other people think of my car choice?
You shouldn't. And good for you if you genuinely don't care. But let's not be in denial about the way the luxury vehicle market works. Companies dump money into things like "brand identity" specifically because vehicles aren't just utilitarian purchases for most people, even at lower price points. Consumers buy vehicles in part because it validates the self-image they have for themselves, and in part because of they way it signals their identity to other people. Humans are social pack animals, and our psychology matters a lot to the companies that try to sell us things.
 
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