EA free charging on new cars bought in 2024

[KITT]

Does anyone remember how much or long free charging are in Lucids bought/leased before end of 2024? I can’t seem to find it in any of my documents.

 

[Amster]

You can check how long you have in the app. Look under Lucid Charging Service, then Service Summary. It will show your term and how many months you have left.

 

[momo3605]

You can check how long you have in the app. Look under Lucid Charging Service, then Service Summary. It will show your term and how many months you have left.

I thought that feature was broken in the new app

 

[hydbob]

I thought that feature was broken in the new app

What new app.....

 

[TakeDuo]

I thought that feature was broken in the new app

It seems resolved. Mine showed “inactive” briefly but was actually active. It now shows active for a status in 2.0.1 Lucid App for both cars.

 

[sri]

It seems resolved. Mine showed “inactive” briefly but was actually active. It now shows active for a status in 2.0.1 Lucid App for both cars.

Mine still shows inactive with 2.0.1

 

[TakeDuo]

Mine still shows inactive with 2.0.1

Try logging out and logging back in. Within the app, not the car.

 

[sri]

Try logging out and logging back in. Within the app, not the car.

Did it just now and it worked, thank you

 

[KITT]

I thought that feature was broken in the new app

Mine just says inactive. I can see past charging sessions as $0.00 but that’s it.

 

[TakeDuo]

Mine just says inactive. I can see past charging sessions as $0.00 but that’s it.

Try logging out and logging back in. Within the app, not the car.

 

[KITT]

Yep that did it. Thank you good sir/madam

 

[momo3605]

Fixed mine too! Thanks!

Try logging out and logging back in. Within the app, not the car.

 

[thommev]

Mine just says "Active" and cost as "Retail Rate". There is no "end date" of any kind. The session I did was $0 cost.

 

[newlucidguy]

Mine just says "Active" and cost as "Retail Rate". There is no "end date" of any kind. The session I did was $0 cost.

same for me. Picked up my Touring lease in late Dec. Took about 5-10 days for the EA to show up at all, now just says active / retail rate. I did a test charge and it found my account and was free. 12 mos or 1,000 kwh I believe, whichever comes first. Charging history is correct with my 1 test charge. I called the Lucid service location and the service guy was very nice and reset my account while I was on the phone (he was showing that it was activated, I think there's a certificate installed). I killed my app and opened it again and just now logged out and back in but it still just shows retail. I suppose I can use my charging history to know where I am. Odd but at least it's working that I can use my charging incentive.

 

[KITT]

same for me. Picked up my Touring lease in late Dec. Took about 5-10 days for the EA to show up at all, now just says active / retail rate. I did a test charge and it found my account and was free. 12 mos or 1,000 kwh I believe, whichever comes first. Charging history is correct with my 1 test charge. I called the Lucid service location and the service guy was very nice and reset my account while I was on the phone (he was showing that it was activated, I think there's a certificate installed). I killed my app and opened it again and just now logged out and back in but it still just shows retail. I suppose I can use my charging history to know where I am. Odd but at least it's working that

My 25 air actually says 3 years free charging but ends on 12/31/25 I wonder if Lucid just signed a deal saying free charging on all lucids until 2025.

 

[newlucidguy]

what model Air did you get? I picked mine up same day, 2025 Touring. I have nothing like that in my app, just says retail eventhough some kind of deal is working. I'm only expecting 12 months or 1000 kwh. Separately I'm trying to find out if I get the EA pass whether I could still use plug and charge and have it pick up the pass discount. I don't think it will but would be great. I think if I use plug and charge, it's really lucid reselling me the electricity and they don't have a discount plan. so I think I'll have to activate in the EA app then just plug in. Hopefully the plug and charge would not override the pass info if I NFC my phone to the charger before plugging in. all TBD after I use my incentive up.