Door malfunction

[Ganesh]

Doors won't look and the warning sign comes up when start the car.

Really frustrating many issues with the Touring including not able to start the car or reboot multiple times.

Neep help

 

[Adnillien]

Please give us a few more details of what is happening. Are you referring to soft close not working? If so, try closing it like the door does not have soft close. When you say the car will not start, do you mean that you cannot put it in drive? If so that makes sense if the doors are not closed.

 

[CWedge411]

You gotta slam the doors sometimes. Software bug they don't know when it will be fixed. I suggest calling service and raising the issue. We need more people the raise the issue so they can raise the priority.

 

[hellolucid]

there was a software bug with one of the most recent updates that prevented soft closing (according to the mobile service technician who visited me). this was fixed so if you are not on the latest software, i suggest updating to it. otherwise call them and have them send out a mobile tech to your place to fix it. my door handle/mechanism was replaced because it was a hardware issue.

 

[CWedge411]

there was a software bug with one of the most recent updates that prevented soft closing (according to the mobile service technician who visited me). this was fixed so if you are not on the latest software, i suggest updating to it. otherwise call them and have them send out a mobile tech to your place to fix it. my door handle/mechanism was replaced because it was a hardware issue.

I am on 2.4.10 it's not fixed and confirmed with Lucid they are still having issues.