Delivery Timeline Tracker

[nasilemak]

Hi all,

This thread is pretty scary to see. However, I am trying to understand if they are the majority or minority of user experience?

New Lucid paid for, was promised delivery but no communication from Lucid

I get the feeling like it's a bandwidth problem, and probably a lack of information coming from internal silos. I see the same few DA names floating around the forums, so that same person is working with (probably) too many pending customers. Compile that with bad or missing internal data, and...

lucidowners.com

I see that there is a delivery tracker. Can we start a tracker for how long it takes from payment to physically receiving the car with relevant details like location, communication history etc.?

 

[hydbob]

To be honest, I don't think it's worth the work required.

 

[SDHacker]

Hi all,

This thread is pretty scary to see. However, I am trying to understand if they are the majority or minority of user experience?

New Lucid paid for, was promised delivery but no communication from Lucid

I get the feeling like it's a bandwidth problem, and probably a lack of information coming from internal silos. I see the same few DA names floating around the forums, so that same person is working with (probably) too many pending customers. Compile that with bad or missing internal data, and...

lucidowners.com

I see that there is a delivery tracker. Can we start a tracker for how long it takes from payment to physically receiving the car with relevant details like location, communication history etc.?

Don't know why you're scared since you're on the forum and know not to pay until the car has passed PDI and is ready for delivery. It might delay your delivery a couple of days since Lucid probably won't schedule delivery until you've paid but you will have the minimum wait possible between payment and delivery.

 

[Rchie]

Don't know why you're scared since you're on the forum and know not to pay until the car has passed PDI and is ready for delivery. It might delay your delivery a couple of days since Lucid probably won't schedule delivery until you've paid but you will have the minimum wait possible between payment and delivery.

What does PDI stand for?

 

[Adnillien]

What does PDI stand for?

Pre-Delivery Inspection

 

[Joe]

Hi all,

This thread is pretty scary to see. However, I am trying to understand if they are the majority or minority of user experience?

New Lucid paid for, was promised delivery but no communication from Lucid

I get the feeling like it's a bandwidth problem, and probably a lack of information coming from internal silos. I see the same few DA names floating around the forums, so that same person is working with (probably) too many pending customers. Compile that with bad or missing internal data, and...

lucidowners.com

I see that there is a delivery tracker. Can we start a tracker for how long it takes from payment to physically receiving the car with relevant details like location, communication history etc.?

Unfortunately this would not be feasible for us to start doing. There would be too much friction and work to upkeep.