Friday, April 14th was supposed to be my delivery date for our new Touring. On the 13th the DA called to tell me that they discovered something wrong with the hood, and they would contact me again once the defect was repaired. I stopped by the service center on the 17th to see what was wrong with the car (the DA never told me what the defect was) The hood had palm sized dents, almost as if someone had closed it with the heel of their hands. Oddly, the dents were nowhere close to the front latch. Rather they were almost centered in the hood. Not the place anyone would normally use to manually close it. Since it is a Touring, there would be no reason to manually close it anyway. The communication with my DA has been sporadic at best from the new West Palm Beach studio. Texts and voicemails often don't answer the questions I've asked or go unanswered for several days. When answered, they always come with the requisite apology. Yesterday at 8am I texted him and told him that I want the car stored inside while we wait on the repair. Still haven't heard anything 24 hours later (on a weekday). The DA is always friendly, almost overly so, and often tries to divert my attention from the shortcomings of their delivery process by lavishing praise on how beautiful the car is and how I must be very excited to get it. He needs to understand that many Lucid buyers are often sophisticated and have probably purchased dozens of cars in their lifetimes. Lucid just sent us a Docusign asking for our signature confirming we've received the car as of April 19th. Its still sitting at the service center 150 miles away, with no date for delivery scheduled. The car seems excellent, which is why I bought it. But the order and delivery process has been a complete clown show.