Concerning Airbag Light - How to Escalate?

[kgmon]

I have a 2022 Air GT which has been largely excellent since I bought it new in 2025 (was a floor model, never titled).

I've had an intermittent airbag light pop on the dashboard without rhyme or reason since late last year. Because the light is randomly on, it seems to be difficult to diagnose. It has been looked at 3 separate times for this issue with vague reassurances that no fault codes are being thrown.

I just received the car back. The light still on the dash (sometimes) and if Lucid looks at it they just reset it. I am on the latest software (2.8.30) with no change.

Does anyone have any escalation channels where this issue can be raised up? Or any other areas to push? The service center has said to monitor, but this is a fault that 1) will fail an inspection and 2) is super concerning given that this is my family car!

Appreciate anyone's thought's or perspectives.

 

[borski]

I have a 2022 Air GT which has been largely excellent since I bought it new in 2025 (was a floor model, never titled).

I've had an intermittent airbag light pop on the dashboard without rhyme or reason since late last year. Because the light is randomly on, it seems to be difficult to diagnose. It has been looked at 3 separate times for this issue with vague reassurances that no fault codes are being thrown.

I just received the car back. The light still on the dash (sometimes) and if Lucid looks at it they just reset it. I am on the latest software (2.8.30) with no change.

Does anyone have any escalation channels where this issue can be raised up? Or any other areas to push? The service center has said to monitor, but this is a fault that 1) will fail an inspection and 2) is super concerning given that this is my family car!

Appreciate anyone's thought's or perspectives.

Which service center? And yeah, that is definitely not normal. Do not accept "it's fine" as a solution; I wouldn't, and mine has never thrown that light before. Can you escalate to the manager at your service center?

 

[kgmon]

I appreciate the input. I’ll try the service manager route. The location is the Rutherford NJ service center which, while new, has had otherwise excellent service to date.