camera issues after unrelated service - looking for advice

[GratefulMed]

I just got back my 2024 Pure RWD after three weeks in service (required trucking to Michigan as only mobile tech here in Louisville, KY) that was initially for the harness recall but also looked into wind noise issues and did the audio tape service. One of the wind noise repairs was to change out the passenger side mirror. Upon getting the car back, the front and rear camera views are significantly changed. There is a new near field crescentic region of clarity while everything distant to the crescent is now less detailed - very noticeable. In addition, the rear view camera now has a partial obstruction in the upper left that was not previously present. It is also noticeable in the overhead view. I've tried the logo reset and the nuclear reset with no help. I fear that a mobile tech cannot address camera calibration issues and that another transported service visit might ultimately be necessary. Anyone else ever have this issue and, if so, how was it ultimately fixed - mobile or requiring taking to service center?

 

[Tâm]

I just got back my 2024 Pure RWD after three weeks in service (required trucking to Michigan as only mobile tech here in Louisville, KY) that was initially for the harness recall but also looked into wind noise issues and did the audio tape service. One of the wind noise repairs was to change out the passenger side mirror. Upon getting the car back, the front and rear camera views are significantly changed. There is a new near field crescentic region of clarity while everything distant to the crescent is now less detailed - very noticeable. In addition, the rear view camera now has a partial obstruction in the upper left that was not previously present. It is also noticeable in the overhead view. I've tried the logo reset and the nuclear reset with no help. I fear that a mobile tech cannot address camera calibration issues and that another transported service visit might ultimately be necessary. Anyone else ever have this issue and, if so, how was it ultimately fixed - mobile or requiring taking to service center?

The obstruction on left upper portion of your rear view is part of your car. It's normal for a wide angle view.

Same on the bottom of your front view wide angle. It's a blindspot so you can't see the ground so near to your car. That's how it's designed.

I am not sure about your showing of the bird view. It looks fine to me. The blindspot in front of your car is purposely designed. It's possible to get rid of it but you need to reposition the camera or install another additional one for that issue.

 

[GratefulMed]

The obstruction on left upper portion of your rear view is part of your car. It's normal for a wide angle view.

Same on the bottom of your front view wide angle. It's a blindspot so you can't see the ground so near to your car. That's how it's designed.

I am not sure about your showing of the bird view. It looks fine to me. The blindspot in front of your car is purposely designed. It's possible to get rid of it but you need to reposition the camera or install another additional one for that issue.

Perhaps you’re right on the obstructions in the corner of the front and rear wide angle views though I think I would have seen that before. But the bright near field clear zone and dull far field is definitely new. Any one else confirm this is standard?

 

[Bobby]

Looks normal to me.

 

[borski]

Perhaps you’re right on the obstructions in the corner of the front and rear wide angle views though I think I would have seen that before. But the bright near field clear zone and dull far field is definitely new. Any one else confirm this is standard?

This is standard.

 

[GratefulMed]

I hear all of you saying it’s normal. And I guess it must be. Surprised I didn’t notice this before. Certainly not the first time I’ve overreacted.Just to confirm, would anyone be willing to post a picture of their front and rear wide angle back up views just so I can see my mistake?

 

[Tâm]

Perhaps you’re right on the obstructions in the corner of the front and rear wide angle views though I think I would have seen that before. But the bright near field clear zone and dull far field is definitely new. Any one else confirm this is standard?

Here are samples from different cars with the left upper corner obstructed by their own bodies:

Sample1:

Sample2:

Sample3:

 

[Tâm]

I hear all of you saying it’s normal. And I guess it must be. Surprised I didn’t notice this before. Certainly not the first time I’ve overreacted.Just to confirm, would anyone be willing to post a picture of their front and rear wide angle back up views just so I can see my mistake?

The shaded rectangle in front of your car is the blind spot.

Sample 1:

Same here on sample 2. If there's a cement barrier in front of your car in the shaded rectangle area in front of your car, the camera can't pick that up. It's a blind area. The dark, rounded shadow on the ground in front of the bumper is computer-generated for looks, not real (it's the blind spot area, so it cannot see its own shadow either):

 

[GratefulMed]

Yes, your examples are exactly what I'm seeing. Thank you.