- Joined
- Nov 19, 2021
- Messages
- 16,058
- Reaction score
- 22,080
- Location
- Cupertino, CA
- Cars
- Air DE-P, Gravity DE
- Air DE Number
- 241
- Gravity DE Number
- 013
- Referral Code
- Q1BTN5Y3
With more and more vehicles being delivered, and as more and more new owners meet with and interact with service, I just wanted to post a friendly ask and reminder to remember that they are people too.
The service industry, in general, can be extremely rewarding when you interact with people who understand that you are operating in good faith and really want to help. But sometimes, your hands are tied, and while it’s fine to escalate or be upset, I think I’d just like to urge you all to remember to be kind.
You win more friends with kindness, you win more everything with kindness. Please remember the people on the other end of the comment, the email, the phone call, or the tirade… are people, first and foremost.
Push for what you feel is right; I’m not suggesting you roll over and be pushed around or anything else. But just try to do so with kindness, respect, and a realization that everyone is doing their best… and at present, still learning.
You can make a thousand arguments for whether this should or shouldn’t be or whatever. But it doesn’t matter. None of those arguments should circumvent the desire to be kind to your fellow human being. That’s all I ask and suggest. Just remember to be kind.
Please don’t troll this thread. I’m not looking to start a debate. If you don’t think you can or should be kind, okay. I’m not going to change your mind. This isn’t for you. This is for those who can sometimes forget to be kind, even when they want to be, myself included.
But if you don’t think you should… at least consider reflecting on why you believe kindness and empathy are unwarranted. You may surprise yourself.
Caring about people should not be controversial.
I leave you with a word from one of my heroes, Adam Savage. I agree with this wholeheartedly, and I hope you do too.
The service industry, in general, can be extremely rewarding when you interact with people who understand that you are operating in good faith and really want to help. But sometimes, your hands are tied, and while it’s fine to escalate or be upset, I think I’d just like to urge you all to remember to be kind.
You win more friends with kindness, you win more everything with kindness. Please remember the people on the other end of the comment, the email, the phone call, or the tirade… are people, first and foremost.
Push for what you feel is right; I’m not suggesting you roll over and be pushed around or anything else. But just try to do so with kindness, respect, and a realization that everyone is doing their best… and at present, still learning.
You can make a thousand arguments for whether this should or shouldn’t be or whatever. But it doesn’t matter. None of those arguments should circumvent the desire to be kind to your fellow human being. That’s all I ask and suggest. Just remember to be kind.
Please don’t troll this thread. I’m not looking to start a debate. If you don’t think you can or should be kind, okay. I’m not going to change your mind. This isn’t for you. This is for those who can sometimes forget to be kind, even when they want to be, myself included.
But if you don’t think you should… at least consider reflecting on why you believe kindness and empathy are unwarranted. You may surprise yourself.
Caring about people should not be controversial.
I leave you with a word from one of my heroes, Adam Savage. I agree with this wholeheartedly, and I hope you do too.
