- Joined
- Jan 21, 2023
- Messages
- 162
- Reaction score
- 132
- Cars
- Air Touring, Ioniq 5
- Referral Code
- OWLPTRZ3
Hello. This has potential of being long, and I apologize for that.
The Executive Summary is I have owned an Air for 37 months. Best car I’ve ever owned. Not too long ago my wife asked me when I was going to get another car because for about the last 15 years I’ve gotten a new car about every two years. Sometimes even less…. And it’s been over three years with the Lucid.
I told her I couldn’t think of anything else I would want to drive, and if I happened to total the car, I’d just get another one.
Peeling back another layer of the onion, however, and the car has left me stranded hundreds of miles away from home twice in the last 90 days. In both cases it has been harness related (and I’ll get more into that) and Lucid really stepped up and took care of me and my needs in a way that is fitting for a premium brand. No complaints there.
But there have now been three harness related problems, two of which left me stranded far from home. The 3rd was early in ownership and frankly trivial, but now in retrospect…. It has my Spideysense tingling.
I’m not sure what I am asking from the community in writing this, but pounding it out on the keyboard is a bit cathartic. And getting some responses might help more. I do have another long distance event I plan on driving to in about 60 days. Do I take the Lucid?
Anyhow, harness event number 1 started shortly after delivery. I’d get a warning about the left blinker and daytime running lights every so often. Then it was every week, then every day, and then it was constant. It was fixed under warranty and that harness was replaced.
Harness event number 2 came as I was driving from the SF Bay Area to Moab UT for a weekend with my brothers. This was in October of 2025 with about 25k miles on the clock. I was on I15, north of Las Vegas, and got a warning to pull over and contact customer care. This was outside of business hours and customer care was really nothing more than an answering service. To make a long story short, they advised me to not drive the car, but it was still driving just fine. I continued on to St. George Utah where Lucid got me into a rental. I left my car in St. George and continued on my trip. Lucid had the car towed back to San Jose where they determined the problem was a “soft set” in the harness. Meaning that a connector was loose. It was quickly repaired and the car was ready for me by the time I got back to the SF Bay Area. I recall posting on Reddit and the Lucid group on Discord about how the Lucid staff in San Jose really did a great job in helping me out in a pinch.
As they say, no good deed goes unpunished. I was at my daughter’s house in the LA area for Christmas when harness event number 3 struck. It was late in the evening on Christmas Day and my car had been sitting in her driveway since the day prior. My wife and I were actually staying in a hotel (small house, lots of guests) and my car had been blocked in her driveway. But, we were driving back home the following morning so I needed to move cars to get my car out, and that's when I saw this nasty message about unable to DCFC. Since I needed to drive home ~320 miles the next day, no DCFC was a bit of an issue.
Luckily (haha, so I thought at the time) the hotel we were staying at had L2, so, I drove my car to the hotel, set the limit to 100% and plugged in. On a full charge, I can get all the way home if I drive like a responsible citizen….
But much to my surprise the next morning, Dec 26, I had a new error message and the car wouldn’t even go into gear.
Lucid arranged a rental car for me and had my car towed to San Jose. They really took care of me -- I want to be clear on that.
Due to the holidays it took a bit longer to determine the root cause and get the car repaired. The main harness from the Wonderbox back to the battery had “signs of chafing” and something either shorted or was open. That harness needed to be replaced.
The car is now in my garage. Unfortunately for me, I was also scheduled for a knee replacement and now I can’t even drive for about another two weeks…. That is irrelevant to this story, but I am going for sympathy.
I still love my car, but I am a bit hesitant to just take out on another 900 mile drive (this time to Las Vegas) in mid March.
Am I over reacting? What would you do? etc…..
The Executive Summary is I have owned an Air for 37 months. Best car I’ve ever owned. Not too long ago my wife asked me when I was going to get another car because for about the last 15 years I’ve gotten a new car about every two years. Sometimes even less…. And it’s been over three years with the Lucid.
I told her I couldn’t think of anything else I would want to drive, and if I happened to total the car, I’d just get another one.
Peeling back another layer of the onion, however, and the car has left me stranded hundreds of miles away from home twice in the last 90 days. In both cases it has been harness related (and I’ll get more into that) and Lucid really stepped up and took care of me and my needs in a way that is fitting for a premium brand. No complaints there.
But there have now been three harness related problems, two of which left me stranded far from home. The 3rd was early in ownership and frankly trivial, but now in retrospect…. It has my Spideysense tingling.
I’m not sure what I am asking from the community in writing this, but pounding it out on the keyboard is a bit cathartic. And getting some responses might help more. I do have another long distance event I plan on driving to in about 60 days. Do I take the Lucid?
Anyhow, harness event number 1 started shortly after delivery. I’d get a warning about the left blinker and daytime running lights every so often. Then it was every week, then every day, and then it was constant. It was fixed under warranty and that harness was replaced.
Harness event number 2 came as I was driving from the SF Bay Area to Moab UT for a weekend with my brothers. This was in October of 2025 with about 25k miles on the clock. I was on I15, north of Las Vegas, and got a warning to pull over and contact customer care. This was outside of business hours and customer care was really nothing more than an answering service. To make a long story short, they advised me to not drive the car, but it was still driving just fine. I continued on to St. George Utah where Lucid got me into a rental. I left my car in St. George and continued on my trip. Lucid had the car towed back to San Jose where they determined the problem was a “soft set” in the harness. Meaning that a connector was loose. It was quickly repaired and the car was ready for me by the time I got back to the SF Bay Area. I recall posting on Reddit and the Lucid group on Discord about how the Lucid staff in San Jose really did a great job in helping me out in a pinch.
As they say, no good deed goes unpunished. I was at my daughter’s house in the LA area for Christmas when harness event number 3 struck. It was late in the evening on Christmas Day and my car had been sitting in her driveway since the day prior. My wife and I were actually staying in a hotel (small house, lots of guests) and my car had been blocked in her driveway. But, we were driving back home the following morning so I needed to move cars to get my car out, and that's when I saw this nasty message about unable to DCFC. Since I needed to drive home ~320 miles the next day, no DCFC was a bit of an issue.
Luckily (haha, so I thought at the time) the hotel we were staying at had L2, so, I drove my car to the hotel, set the limit to 100% and plugged in. On a full charge, I can get all the way home if I drive like a responsible citizen….
But much to my surprise the next morning, Dec 26, I had a new error message and the car wouldn’t even go into gear.
Lucid arranged a rental car for me and had my car towed to San Jose. They really took care of me -- I want to be clear on that.
Due to the holidays it took a bit longer to determine the root cause and get the car repaired. The main harness from the Wonderbox back to the battery had “signs of chafing” and something either shorted or was open. That harness needed to be replaced.
The car is now in my garage. Unfortunately for me, I was also scheduled for a knee replacement and now I can’t even drive for about another two weeks…. That is irrelevant to this story, but I am going for sympathy.
I still love my car, but I am a bit hesitant to just take out on another 900 mile drive (this time to Las Vegas) in mid March.
Am I over reacting? What would you do? etc…..
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