It got pulled last night. According to forums, many have received the dreaded drive system faults, and the vehicles are not drivable. Hope to see these folks being taken care of soon and a fixed release being offered.
When you say "not interact" are you saying don't ping the car with the app checking for the update? Or more obvious things like don't spend the day getting a heated back massage?
If it was my car, I’d personally try to keep it asleep to preserve 12v, just in case it is an overall issue with HV and not just drive. Again my 0.02, but I personally wouldn’t want to be awaiting an OTA fix and have a dead battery when it does come.
On my 26 the wake/sleep is now kinda weird anyways. I can push the door handles in, the car wakes up kinda but the handles never pop out. I can see and control the car on the app, but the handles will not come out.
Hopefully today.
I was told the same thing 30 minutes ago. "Hopefully today". My person also suggested they were trying to figure out a way of notifying affected drivers, either by phone, text, or email.
I just got through to customer service. They have pushed the patch to their fleet successfully and will start to push to us in the next 3-4 hours.
Agree things happen. I’ve been in this position to manage as well as being one of the engineers on call for events like this. It’s a learning experience but agree that how they respond and fix is what we should takeaway, more than the issue happening itself.
Do you have insider information that they’re using the same version number? How can an owner know that the downloaded version pending installation on their vehicle is yesterday’s bad 2.9.2 or today’s good 2.9.2?
The old one has been pulled so anything you receive at this point will be the new one. If you do happen to install the old one, it will prompt you thereafter with the same version number and install right over the top of it.
I agree people do make mistakes. I myself have made many. Just ask my wife. That said, Lucid has recent software errors that are way too famous. They really need to put as much extra time into testing before release as they need to make sure it’s smooth. It’s a matter of reputation at this point. Cliché apply. Haste makes waste. A stitch in time saves nine. I admire that they are jumping on this and handling it as quickly as they can. That’s to their credit. But they should not have had to do this in the first place. I’ve worked in Silicon Valley all my life. I know whereof I speak from very personal experience in premature software releases.
