Air Transition to UX3, to be or not to be!

[MPStrohmeyer]

I am trying to get educated on WHETHER it makes sense, and WHEN does it make sense to upgrade my 2022 Air (GT) to UX3.
Let me start by laying out the premise and the questions:

Premise:
> Lucid says they want to move the Air to UX3. However, that requires a HW upgrade to CCCV2 (pre 2024 models?). The upgrade costs the owner ~$950 (plus tax).

Questions:
> Realistically, when will UX3 come to the Air family?
> Upon UX2 deployment, will UX2 be "frozen-in-place"?
> If I don't upgrade to UX3, does that mean there will not be any more bug fixes on UX2?
> Part of the rationale for CCCV2 upgrade is premised on the older generation computer running out of room (memory, power). Is this correct?
> If I don't upgrade (and stay on UX2) does that mean, we will continue to see support on UX2?
> Is it likely that UX2 with CCCV1 hardware would experience more bugs (running out of compute resources)?
> Aside from the "visual upgrade" how would UX3 enhance my Air's ownership and driving experience?
> With Gravity and Cosmo on the front burner for Lucid, REALISTICALLY, when will Lucid get to UX3 deployment on the Air?
> as an Air owner, would you do the CCCV2 upgrade NOW or wait until UX3 is released to the Air and AFTER we gather enough data on the initial deployment, benefits vs new bugs?

'23 AGT here. Knowing that service center scheduling can take a month or two for 'optional' services like the CCC2 chip (prioritizing immediate need repairs), I scheduled immediately after picking up the car. I don’t want to be left behind on updates, bugs and fixes. 100% satisfied with my Lucid and excited every time I drive it. Great deals on used. Got my certified pre-owned (extra 12 month/12k miles on the basic warranty) $65k, original MSRP $125K. Couldn't be happier.

 

[BS8899]

'23 AGT here. Knowing that service center scheduling can take a month or two for 'optional' services like the CCC2 chip (prioritizing immediate need repairs), I scheduled immediately after picking up the car. I don’t want to be left behind on updates, bugs and fixes. 100% satisfied with my Lucid and excited every time I drive it. Great deals on used. Got my certified pre-owned (extra 12 month/12k miles on the basic warranty) $65k, original MSRP $125K. Couldn't be happier.

My issue is not the $950. I am still struggling to find out what UX3 on the Air delivers and when they plan to deply it.

 

[drb3333]

What we are talking about.
(Earlier someone asked where the CCCv2 was located, so I am assuming the Center Console Control Unit is located in the center console. I am open to correction.)

 

[borski]

My issue is not the $950. I am still struggling to find out what UX3 on the Air delivers and when they plan to deply it.

Then wait. We can debate it all day, but nobody outside Lucid knows the answer, and whether you do or don't get the upgrade is entirely up to you.

 

[BS8899]

Then wait. We can debate it all day, but nobody outside Lucid knows the answer, and whether you do or don't get the upgrade is entirely up to you.

I am simply asking Lucid to go on record as to WHEN UX3 is going to be implemented on Air . I am NOT MAKING UP the schdule.

So, to Lucid:

WHEN IS UX 3,0 going to be on the Air vehicles? PLEASE TELL US!

 

[nashvillelucid]

I am simply asking Lucid to go on record as to WHEN UX3 is going to be implemented on Air . I am NOT MAKING UP the schdule.

So, to Lucid:

WHEN IS UX 3,0 going to be on the Air vehicles? PLEASE TELL US!

I would prefer they release it when it is ready rather than on a specific date. If it comes out this winter instead of this fall, but it works well that’s a win to me.

 

[BS8899]

I would prefer they release it when it is ready rather than on a specific date. If it comes out this winter instead of this fall, but it works well that’s a win to me.

That's fine. Let Lucid tell us when.

Nobody else should speak or defend Lucid. They are big boys. Tell us!

 

[socktucker]

My issue is not the $950. I am still struggling to find out what UX3 on the Air delivers and when they plan to deply it.

Everything. Everything will be better.

 

[borski]

I am simply asking Lucid to go on record as to WHEN UX3 is going to be implemented on Air . I am NOT MAKING UP the schdule.

So, to Lucid:

WHEN IS UX 3,0 going to be on the Air vehicles? PLEASE TELL US!

Oh, I'm not giving you a hard time. I'm not mad at you. I'm just saying no amount of pleading is going to get them to give you an answer any faster than their marketing and communications teams tell them to.

If you're relying on that answer for a decision on the CCCv2, it would be better simply to give up and wait, rather than constantly be waiting with bated breath. That's all.

I would just wait if that's your line.

 

[Northpointe]

I am simply asking Lucid to go on record as to WHEN UX3 is going to be implemented on Air . I am NOT MAKING UP the schdule.

So, to Lucid:

WHEN IS UX 3,0 going to be on the Air vehicles? PLEASE TELL US!

Lucid cannot afford to release this software before it’s ready. They simply have too many issues that are overwhelming the engineering and service teams. The dilemma is balancing customers requests for improvements while ensuring they’re releasing trouble free software. You only get so many bites at the apple. I prefer to wait and hope that my patience is rewarded. The last thing they need right now is half-baked software.

 

[gaskiller]

That's fine. Let Lucid tell us when.

Nobody else should speak or defend Lucid. They are big boys. Tell us!

How can they tell you if they don’t know when it will be ready? They said end of this year, it may take longer if they find bugs. You can’t expect them to see into the future.

 

[BS8899]

Lucid cannot afford to release this software before it’s ready. They simply have too many issues that are overwhelming the engineering and service teams. The dilemma is balancing customers requests for improvements while ensuring they’re releasing trouble free software. You only get so many bites at the apple. I prefer to wait and hope that my patience is rewarded. The last thing they need right now is half-baked software.

No one is asking Lucid to release the SW before it is ready. Presumably, the UX3.0 Air SW has been in validation for some time. Lucid should know either it will be ready soon or it is still month away from completing validation. Given the sad state of affairs in Lucid's SW robustness, a little more insight into where they are at in their validation process would only help Lucid to build credibility with their customers.

 

[BS8899]

No one is asking Lucid to release the SW before it is ready. Presumably, the UX3.0 Air SW has been in validation for some time. Lucid should know either it will be ready soon or it is still month away from completing validation. Given the sad state of affairs in Lucid's SW robustness, a little more insight into where they are at in their validation process would only help Lucid to build credibility with their customers.

Even after UX3 for the Air is released, Lucid still has to support UX2 on CCCV1 hardware, which is anemic and likely to have its own bugs. In other words, there will be ongoing support costs related to the residual CCCV1/UX2 Airs.

Let's do the math:

> allegedly, Air from model year 2024 onward already has CCCv2 HW, correct?
> from Lucid's inception to end of Y2023, Lucid manufactured ~15kU of Air vehicles. Some portion of this 15,000 were model year 2024 Airs, which had the CCCV2 already installed, correct? Hence, there are probably 12,000 units (or less) of Gen1 Airs that needs the CCCV2 upgrade.
> if you "dollarize" the cost to upgrade these 12,000 units with CCCV1 hardware @$950/car, it comes to $11.4M. Some of them were already upgraded. I'd guess the cost to be ~$10M or less, everyone pays the $950/unit asked for by Lucid.
> So, $10M is still a consequential sum of money, that was about how much they paid Timothee Chalamet.
> but this $10M is what Lucid charges to do the upgrade. Perhaps just swapping out the CCCV1 box for the CCCV2 box actually cost only 1/2 of that, or $5M.
> so, for something between $5M-$10M, Lucid can transition all the pre MY2024 Airs to CCCV2, make the Air computing platform more robust, and eliminate the on-going support costs and aggravation of UX2 SW.

Has Lucid done the math and find a better, faster way to transition the entire Air products to CCCV2/UX3?

I know Lucid is not flush with money nowadays. But carrying the CCCV1 burden ad devoting SW support is not exactly free. It seems like the wrong answer. Just bite the bullet and force a mandatory transition to CCCV2 HW by making it free or 50% off a limited time or whatever.

Yes, they also have a Service Center workload problem. But if upgrade this is limited to a narrow scope of just swapping out the CCCV1 box to CCCV2, perhaps they can get a contractor to do this.

 

[slambertr]

I have a 23 AT with CCV1. Am I correct that CCV2 will improve/speed up processing times in the car now (regardless of the future UX2)? Sorry if I missed this discussed somewhere else...

 

[Pragmatic]

You left out the cost of carrying two parts inventories. Though I guess that is moot, since the CCCv1 cars will soon be out of warranty.

 

[TakeDuo]

I have a 23 AT with CCV1. Am I correct that CCV2 will improve/speed up processing times in the car now (regardless of the future UX2)? Sorry if I missed this discussed somewhere else...

22 Air GT upgraded to CCV2 here. Its core job is infotainment stuff not ADAS or anything driving related. To clear that up first.

And yes , it most certainly does make things smoother and snappier. The two biggest areas I have noticed are in profile switching speed and navigation launching. While in navigation, the map pans much more smoothly and the satellite imagery loads much faster, too.

I was only bothered by the slowness of those two functions prior to upgrade. So they stand out much more to me than anything else. YMMV.

 

[gaskiller]

Even after UX3 for the Air is released, Lucid still has to support UX2 on CCCV1 hardware, which is anemic and likely to have its own bugs. In other words, there will be ongoing support costs related to the residual CCCV1/UX2 Airs.

Let's do the math:

> allegedly, Air from model year 2024 onward already has CCCv2 HW, correct?
> from Lucid's inception to end of Y2023, Lucid manufactured ~15kU of Air vehicles. Some portion of this 15,000 were model year 2024 Airs, which had the CCCV2 already installed, correct? Hence, there are probably 12,000 units (or less) of Gen1 Airs that needs the CCCV2 upgrade.
> if you "dollarize" the cost to upgrade these 12,000 units with CCCV1 hardware @$950/car, it comes to $11.4M. Some of them were already upgraded. I'd guess the cost to be ~$10M or less, everyone pays the $950/unit asked for by Lucid.
> So, $10M is still a consequential sum of money, that was about how much they paid Timothee Chalamet.
> but this $10M is what Lucid charges to do the upgrade. Perhaps just swapping out the CCCV1 box for the CCCV2 box actually cost only 1/2 of that, or $5M.
> so, for something between $5M-$10M, Lucid can transition all the pre MY2024 Airs to CCCV2, make the Air computing platform more robust, and eliminate the on-going support costs and aggravation of UX2 SW.

Has Lucid done the math and find a better, faster way to transition the entire Air products to CCCV2/UX3?

I know Lucid is not flush with money nowadays. But carrying the CCCV1 burden ad devoting SW support is not exactly free. It seems like the wrong answer. Just bite the bullet and force a mandatory transition to CCCV2 HW by making it free or 50% off a limited time or whatever.

Yes, they also have a Service Center workload problem. But if upgrade this is limited to a narrow scope of just swapping out the CCCV1 box to CCCV2, perhaps they can get a contractor to do this.

They don’t have to update any CCCV1 cars. They will just fix a major bug here or there. New features not guaranteed and I suspect won’t be added to 1st version cars.

Anyone worried, just get the CCCV2. It’s only $950. If customer doesn’t want yo spend, they can be stuck in version 1.0.

Those cars will be out of warranty soon.

 

[gaskiller]

I have a 23 AT with CCV1. Am I correct that CCV2 will improve/speed up processing times in the car now (regardless of the future UX2)? Sorry if I missed this discussed somewhere else...

I would update. You will get UX3.0 at some point. I updated and my car is rock solid with responsiveness.

 

[martinjlm]

…

Yes, they also have a Service Center workload problem. But if upgrade this is limited to a narrow scope of just swapping out the CCCV1 box to CCCV2, perhaps they can get a contractor to do this.

When I did the upgrade it was 2 hours in my driveway. Service Center congestion should not be an issue.

 

[Buffalo Bob]

We’re not offering the CCCv2 upgrade through the rewards program at this time, but it’s something we hope to revisit in the future.

Hello, @marqie. Would you please clarify your statement above? Nick Twork announced a few months ago that the CCCv2 would be made available in the Referral Store, just as it is in the $$$ Store. Months later, your statement here could be interpreted multiple ways... 1) That it is still expected to happen, but it's a question of when... or (and I suppose it's more likely) that... 2) That Nick Twork was wrong in ever saying it was going to happen, or that the powers that be subsequently changed their mind about it, and it is no longer planned at all, but may be some day.

I really don't care what the answer is. It's just that some people (perhaps only fools like me), have chosen to believe that what Nick said is still correct, and are waiting to finally have a place to use some of our referral points. Tell me that it's not just a matter of timing, and I will go ahead and do the upgrade.

Also, if it is now off the table, I think it would be wise for Nick to formally announce the change... at least on the same platform(s) where he announced it in the first place.