ADIOS LUCID: I really hate to make this post but after only two months of ownership, my '23 Lucid AT is gone.

[borski]

Owner of 2024 Pure here. I never carry the key fob; I always use my phone. I have the key card in my wallet as a backup, but I have never had to use it. I often have to wake my phone up, especially when I haven't been using it, such as when I'm shopping. If I do that, 99% of the time it works. The remaining 1% of the time, I have to open the app, and the car immediately unlocks.

My other car is a BMW iX, which uses a phone as a key. Occasionally, I have to wake up the phone to unlock the vehicle too.

I am sorry for the trouble others are facing. My experience with Lucid has been stellar, and the mobile service in the DFW area is one of the best. Especially compared to the runaround I get from the BMW dealership from time to time.

I wanted to offer a differing perspective for prospective owners out there. Lucid is my first EV, but I have owned luxury ICE vehicles before. This is the best car I've ever had, even better than the iX, which is a fantastic vehicle.

This is my experience too.

 

[DeaneG]

Our ICE Mercedes was the worst car I've ever owned - in 50 years. I eventually had it towed away to be sold as scrap.

Our Volvo, like our Air, often chooses the wrong profile. I solved this in both cars by unlinking the keys from the profiles, and just switching profiles manually when needed.

If the Air's profile switch time is an issue for you, consider the CCC2 upgrade.
Our Volvo takes considerably longer to switch profiles than our 2021 Air, and sometimes the Volvo's profile switch doesn't fully succeed, requiring an infotainment reboot.

 

[borski]

giving Consumer Reports and Savage Geese totally had baked cars that they hated WHY WOULD YOU DO THAT???

Consumer reports buys the cars they test.

They didn’t do that.

 

[borski]

I totally get selling a car because its problems just wear you down. In fact, I've done it four times over the years.

1. 2004 Mercedes SL55 AMG: Brake-by-wire system failed twice, once also losing manual braking and causing me to roll out of a garage onto a 3-lane street in downtown Chicago. I finally stopped the car by steering it into a curb. (Mercedes quietly discontinued the feature the next model year.) Alternator failed, and its replacement also failed as soon as they hooked it up. The next one had to come from Germany, which kept the car in the shop almost a month. Gear shift linkage broke. Trunk seals leaked. Seat heaters burned out. I finally took the car down to our vacation home in Florida to use there, but after finding all I did on each visit was take it to the dealer to leave there for repair, I just dumped it.

2. 2003 Audi S6: Battery kept going dead when parked overnight. Audi said it was a problem between the car's electronics and the GM On*Star system that premiered that year in some Audis. They were never able to resolve the problem, and after almost a year of carrying around jump cables, I finally dumped the car.

3. 1998 Corvette C5: Removable hardtop panel leaked like a sieve. I carried a roll of paper towels in the car to stuff into the top of the driver-side window during a rain or at a carwash. Multiple service visits never resulted in a good seal. Brake discs repeatedly warped and had to be replaced three times. Tie rod fell off while driving slowly over a railroad crossing. Car kept going into limp mode (8 mph). Multiple service visits did not resolve. When it happened when I was on the inside lane of I-95 in Connecticut next to a concrete divider where I couldn't pull off the road, I finally managed to get across three other lanes of high-speed traffic onto a shoulder. I walked down a nearby exit to a service station, called a tow truck, and never got in the car again.

4. 2000 Jaguar S-Type: Dashboard completely blacked out several times and finally had to be replaced. Then, three months after purchasing it, the transmission failed. Head gasket developed a leak. Several other issues I no longer remember clearly. Car was lemon-lawed.

Even the two Honda Odysseys we had were not problem-free. We dealt with windshield distortion, a bad gear shifting algorithm which it took Honda over a year to fix with a software rewrite, a right-rear sliding rear door that sometimes worked and sometimes didn't, a USB port that sometimes worked and sometimes didn't, and a seat position memory that for 8 years constantly defaulted to the secondary setting.

We have three Lucids. None are flawless, and the software drives me absolutely nuts. But none are the worst cars I've had in terms of reliability or frequency of repair . . . and all have the best balance of driving dynamics, space, luxury, and structural solidity in their category.

This. We sold our Ioniq 5 because of constant ICCU issues. Our Sorento had to get literally a brand new engine put in.

Cars break. What matters more is how the fixing goes.

I know @socktucker has had a bad experience (as he keeps on reminding us all), but in general service is exceptional. Right now, they’re extremely overwhelmed. That’s not an excuse, but it is an explanation.

 

[borski]

Why you so obsessed with me? It’s weird man.

“Why is everyone listening to me shouting on the corner?! Keep walking!”

You both have valid points; your point is you had issues and want to talk about them.

Their point is you are consistently repeating the same thing over and over again.

The issue isn’t with what you’re saying, but rather in how often you feel the need to say it, regardless of whether the topic at hand calls for it or not.

We’ve heard about your issues with service and with your car. I’m not trying to shut you up.

But repeating it on every thread does not contribute meaningfully to the discourse any further.

I hope that makes sense, and I hope you don’t take offense. That really isn’t how I mean it.

 

[socktucker]

“Why is everyone listening to me shouting

I’m gonna change me avatar to this

 

[thyname]

ADIOS LUCID: I really hate to make this post​

Yet. You made the post. I realize some people go out with a BANG. For some reasons only the Socktucker can explain. But you do you. Farewell. Hopefully life improves for you. Cars come and go, like any material things.

 

[Northpointe]

Our ICE Mercedes was the worst car I've ever owned - in 50 years. I eventually had it towed away to be sold as scrap.

Our Volvo, like our Air, often chooses the wrong profile. I solved this in both cars by unlinking the keys from the profiles, and just switching profiles manually when needed.

If the Air's profile switch time is an issue for you, consider the CCC2 upgrade.
Our Volvo takes considerably longer to switch profiles than our 2021 Air, and sometimes the Volvo's profile switch doesn't fully succeed, requiring an infotainment reboot.

Similarly my Jaguar will on occasion lose all profile data. It literally requires all settings to be re-established. I gladly tolerate having to switch profiles by touching a button vs. having to reset all of my settings because the car randomly decided to erase everything. And despite that annoyance I have no plans to get rid of my Jag.

 

[Northpointe]

“Why is everyone listening to me shouting on the corner?! Keep walking!”

You both have valid points; your point is you had issues and want to talk about them.

Their point is you are consistently repeating the same thing over and over again.

The issue isn’t with what you’re saying, but rather in how often you feel the need to say it, regardless of whether the topic at hand calls for it or not.

We’ve heard about your issues with service and with your car. I’m not trying to shut you up.

But repeating it on every thread does not contribute meaningfully to the discourse any further.

I hope that makes sense, and I hope you don’t take offense. That really isn’t how I mean it.

At some point it’s no longer about the car or the company.

 

[msaunders9430]

@Carsong why not another ev versus a return to ICE?

 

[TahoeMichael]

Yeah these guys aren’t the next Tesla.

They’re the next Fisker.

Nah, Fisker had a design aesthetic without much else going for it. For all their flaws, both the Air and the Gravity have a long list of virtues that offset their weaknesses. I'm happy to be unrelentingly critical of Lucid's quality problems, but that doesn't mean their in the same league as Fisker.

 

[socktucker]

Nah, Fisker had a design aesthetic without much else going for it. For all their flaws, both the Air and the Gravity have a long list of virtues that offset their weaknesses. I'm happy to be unrelentingly critical of Lucid's quality problems, but that doesn't mean their in the same league as Fisker.

Fisker Karma was a great looking car. They also (if I recall correctly) had a solar roof, but it ended up charging at like 2 miles per day or something not worth it at all.

I can’t imagine what that would cost to fix tho!

I like the glass, but not all of it. Lucids glass canopy is much better than the way Tesla did it.

 

[TahoeMichael]

I think your gravity will be fine. The newer Gravities coming seems to be more reliable than the older ones. You do have the power to reject it if you don't like it after inspecting. If I were you, I will take it for a ride with the sale rep just to ensure everything is working as expected.

I'm hopeful, which is why I haven't cancelled the order. But I'm also fully aware that the moment I drive it off the lot, there's no giving it back, short of a lemon law return. It's too bad that no vehicle manufacturer has sufficient faith in their vehicles to have a reasonable 30-day return policy if you're not happy.

 

[jham152]

My first time posting to the owners forum. I have owned a 2025 Air Touring for about 9 months. I think the car is fantastic as an automotive driving and ownership experience, provided I exclude the software UX completely from my assessment.

The software UX is rubbish. Far too many bugs that intrude regularly and the user interface requires a driver to take their attention away from the road frequently to do simple things like changing Sirius stations while keeping Carplay on the screen for navigation. Any drive over 30 minutes has a high likelihood that Carplay bluetooth connection or some other feature will stop working properly for a period of time. I was hopeful that the reliability and UX would improve, but a recent experience with their software support team leaves me very pessimistic about the future.

About 6 months ago I noticed that the Lucid App for my Apple Watch Ultra 2 did not work properly. Screen 2 was completely blank. I did all the usual delete and reinstall of the app on my watch and phone. Have waited through several OS updates and also a new phone. Bug persisted. I reported it to support and they asked me to do the usual and I also provided screenshots. Several weeks passed. I followed up. They said their QA team were unable to re-create the issue. I suggested that QA confirm directly with me that their testing assumptions from the notes (or JIRA ticket) are accurate. They responded and said they tested with other watches and it is fine on their end. They refused to take the step of confirming that their test assumptions (configuration) are accurate.

Why is this relevant to the car software and my pessimism about its future?

Fixing their Apple watch app or identifying a bug is infinitely simpler than identifying and fixing bugs in the car software. If their software team does not have the processes, experience, understanding or desire on how to validate basic assumptions when doing testing, QA or troubleshooting for simple problems, then I believe there is little hope that they will get far on the more complex issues.

As a side note, I watched the interview with the lead software folks at Lucid on the Savagegeese Youtube channel and I felt even worse about the future. They don't appear to be people who like driving cars and understand what it means to be driver focused. They seemed much more interested in using the screens for entertainment and creating a "mood".

Lucid please hire software engineers who like driving cars!

 

[socktucker]

I'm hopeful, which is why I haven't cancelled the order. But I'm also fully aware that the moment I drive it off the lot, there's no giving it back, short of a lemon law return. It's too bad that no vehicle manufacturer has sufficient faith in their vehicles to have a reasonable 30-day return policy if you're not happy.

I think title laws and what not would have a bigger effect there. Lucid backs the car 4 years and 8 for the battery

 

[DrK]

I bought an AGT in December 2025. My experience just does not match those that of the unhappy commenters. Lots of experience with various top brand special editions even some modified or custom by the brand itself. And some sold for more than they cost. That is : really good cars.

The AGT EXPERIENCE IS THE BEST - and that is > six decades of being principle driver.

The only downside? My wife loves the AGT so much, she insists on buying a GGT …ASAP. I do have some anxiety about its early foibles - but also some eagerness for its outstanding driving.

For those who think I may be easy to please: I did make two other owners happy: I orphaned.

I think the timing is now right: the fixes have made for better transport reliability.

I am near a service/delivery center and have my own personal survey of owners both new and returning. And live in a very friendly peopled midwestern place. Sample is Random. Reasonably sized, and uninfluenced by the very social media phenomena.

Sample? Alas not definitive but my eagerness significantly outweighs my anxiety.

 

[sri]

My lease is expiring in Jan and we have decided to move on as well with a different brand . Too many issues with it . I love how the car looks and drives but everything else is not there yet . Maybe will revisit in about 5 years ..

At this rate it will be rinse and repeat

 

[sri]

This is my experience too.

The primary issue here is the inconsistency in quality. This inconsistency is making it extremely difficult for customers to find a satisfactory solution.
You have a happy customer or a pissed off customer sine they cant get it straight.

 

[merveille07]

@borski ,@Adnillien and other moderators; you need to get this under control unless we can get a ring setup to settle the matter.

 

[socktucker]

@borski ,@Adnillien and other moderators; you need to get this under control unless we can get a ring setup to settle the matter.

If somebody who threatened to give away his free tshirts to homeless people to shame Lucid into giving him different size shirts (while dehumanizing homeless people for some reason?), is calling me childish I mean come on. I obviously don't take myself too seriously.

In the end this is literally in the "farewell" section, and people are comisserating and somewhat chiding eachother about Lucid quality, but its all thread relevant really. I think its crazy to get rid of a car that fast. Short of a 200k Taycan, you're not going to get a better EV. once I realized the original poster only owned his car for two months I mean what else is there to talk about? That's crazy, I mean yeah service issues and software yada yada but two months and lose 5k? I thought he meant 2 years! But it is literally all dialog relevant to the thread, with some personal insults sprinkled in here and there for some reason.