“Drive System Warning”

[TonyLieske]

Hi All,

So I am having my first issue with the Lucid Air. Its Touring model.

Its seems when I put it into park I get an error message: "Drive System Warning, Contact Customer Care"

So I did call Lucid. At first they asked me to reboot the software which I did. Unfortunately the error still happens. They are going to come and pick it up to take it to their repair center (King of Prussia). The car still seems to drive just fine, so not sure if it is a software issue or a hardware issue. Has anyone else gotten this warning? If so, how long did it take to fix?

 

[RAF42]

Hi All,

So I am having my first issue with the Lucid Air. Its Touring model.

Its seems when I put it into park I get an error message: "Drive System Warning, Contact Customer Care"

So I did call Lucid. At first they asked me to reboot the software which I did. Unfortunately the error still happens. They are going to come and pick it up to take it to their repair center (King of Prussia). The car still seems to drive just fine, so not sure if it is a software issue or a hardware issue. Has anyone else gotten this warning? If so, how long did it take to fix?

I can only speak for my experience with "drive system warning" which happened a few days after I took possession of my 2025 Touring. It also drove fine and the warning would sometimes go away, but usually return in short order. It was determined to be the coolant pump for the front motor. I think others have reported similar, and for at least one, I believe it was the battery pack.

Took a bit over a week for them to fix it for me (couple of days to get the parts and then the actual repair). At the time, my service center (Millbrae CA) was extremely busy, so that seemed reasonable to me.

 

[knewman]

Seems like a pretty generic warning, did Lucid give you any details on what is actually wrong? Repair time will be completely dependent on that. I will say KoP has been excellent in my experience.

 

[DJohn]

Hi All,

So I am having my first issue with the Lucid Air. Its Touring model.

Its seems when I put it into park I get an error message: "Drive System Warning, Contact Customer Care"

So I did call Lucid. At first they asked me to reboot the software which I did. Unfortunately the error still happens. They are going to come and pick it up to take it to their repair center (King of Prussia). The car still seems to drive just fine, so not sure if it is a software issue or a hardware issue. Has anyone else gotten this warning? If so, how long did it take to fix?

This is exactly what happened to me after downloading 2.6.16. Mostly happens when I put it in “Park”, but happens at other times. Marqie from Lucid here on the forum helped diagnose the problem by relaying my VIN and timestamp to Lucid for remote diagnosis. THANK YOU MARQIE!! The problem with mine is a COOLANT VALVE FAULT. Waiting for my Service Center to call.

 

[TonyLieske]

Appreciate the info guys. They are picking up the car tomorrow morning so I guess I will find out some time after that. I'll post what it is once I find out. If it is the coolant valve issue that woudl be interesting that it is happening so frequently.

 

[TonyLieske]

Seems like a pretty generic warning, did Lucid give you any details on what is actually wrong? Repair time will be completely dependent on that. I will say KoP has been excellent in my experience.

Unfortunately not.

I will say the customer service does seem on top of things. I only called them once yesterday. I tried the reset process yesterday evening but they called me back this morning before I even had a chance to call them.

 

[TonyLieske]

So just an update for anyone curious, they said it is the coolant pump for the front drive unit. They are hoping to have it completed today and returned back to me tomorrow.